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Assisted Living

Seabury Woods

Limited public data on Seabury Woods. Call, tour, and ask to meet current residents' families — your own impression matters most.

110 Dalaker Drive, Rochester, NY 1462485 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
3.2/5

based on 12 Google reviews

5
4
3
2
1
Seabury Woods Assisted Living in Rochester, NY — Street View
Street View

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What this means for your family

While the facility offers a beautiful, home-like environment, the recent reports of neglect in the memory care wing are deeply concerning. Before committing, we strongly advise families to conduct unannounced visits specifically to the memory care area and to ask for a written, detailed breakdown of exactly what personal care services are included in their contract.

Google Reviews

Google Reviews

12 reviews on Google
Seabury Woods is a community that receives praise for its physical environment, including spacious common areas and well-maintained patio homes. However, recent reviews highlight serious concerns regarding hygiene and staff attentiveness in the memory care wing, as well as frustration regarding administrative transparency and external staff behavior.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean3.0ActivitiesN/AMedsN/AMemory1.0Comms3.0ValueN/A

Strengths

  • Spacious and homey facility design
  • Well-maintained patio home community
  • Generally friendly and caring staff

Concerns

  • Neglect and poor hygiene in memory care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(2)2.02018(1)5.02022(2)1.02023(4)1.02024(1)3.02025(6)4.32026(3)

Distribution · 19 analyzed

5
7
4
2
3
2
2
1
1
7

How They Respond to Reviews

58%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the spacious layout of the patio homes, how do you ensure that residents in memory care receive consistent, personalized attention throughout the day?
  • 2Could you walk us through the specific hygiene and grooming protocols in place for residents who require more hands-on assistance?
  • 3What steps are taken to ensure that families stay well-informed about their loved one's daily health status and care plan updates?
  • 4I noticed you engage with feedback online; how do you use that input to refine your staff training and daily operational standards?
  • 5What does a typical social or activity schedule look like for residents to ensure they stay engaged and active within the community?
  • 6How is your medical team structured to handle urgent health needs or sudden changes in a resident's condition during the evening and weekend hours?

Personalized based on this facility's data


Key Review Excerpts

I visit people in many different assisted living facilities. This is one of the nicest I’ve seen. It feels spacious and homey; staff seems to care; residents seem genuinely happy

Professional visitor · 2022★★★★★

every time I visited I found residents in the memory care wing ,where she was, sitting in urine and feces in the community room for 1 to 2 hours while I was visiting my friend, the staff was sitting around a table chit chatting all the while this was going on.

Friend of resident · 2025☆☆☆☆

Very nice staff and residents, caring, good meals, clean. Be clear on what staff does and doesnt do.

Family member · 2026★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

13total
28deficiencies

Key Findings

28 violations from 13 inspections

Oct 17, 2025Complaint
1001.10 (i) (1)

Resident services.

1001.13 (b)(1)(i-iii)(2)(3)(4)(iv-vi)

Structural and environmental standards.

1001.10 (l) (2)

Medication management.

488.11 (g) (14)

Environmental standards

488.11 (e) (1)

Environmental standards

1001.13 (b)(5), (b)(6)(1-12)

Structural and environmental standards.

1001.7 (k) (5)

Admission and retention standards.

1001.6 (e) (1) (i-iii)

General provisions.

1001.7 (g)(1-3)

Admission and retention standards.

Jul 9, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jul 1, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 30, 2025Complaint
CleanReport

No deficiencies found during this inspection.

May 8, 2025Complaint
488.4 (c) (5)

Admission and retention standards

488.7 (b) (1) (i)

Resident services

488.5 (a) (3) (i) (a-d)

Resident protections

1001.10 (i) (5-8)

Resident services.

Feb 14, 2025Complaint
1001.10 (i) (5-8)

Resident services.

488.4 (c) (5)

Admission and retention standards

488.5 (a) (3) (i) (a-d)

Resident protections

Feb 12, 2025Complaint
488.5 (a) (3) (i) (a-d)

Resident protections

Dec 24, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ch Services, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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