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Assisted Living

Westmont of Brentwood

Families consistently rate this highly — reviewers highlight engaging activities and social programming. Schedule a visit to confirm the fit.

450 John Muir Pkwy, Brentwood, CA 94513200 bedsLicensed & Active
Google rating
4.0/5

based on 46 Google reviews

5
4
3
2
1

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What this means for your family

While the facility has a history of excellent activity programming and a pleasant environment, the most recent reviews contain critical allegations of physical abuse and medical neglect. If you choose this facility, you must implement a rigorous daily check-in schedule and demand immediate, transparent communication protocols regarding any resident incidents.

Google Reviews

Google Reviews

46 reviews on Google
Families should approach this facility with caution due to recent, highly alarming reports of physical abuse, neglect, and lack of communication regarding resident safety. While many long-term residents and their families praise the warm community, excellent activities, and friendly staff, there is a significant recent trend of severe allegations involving physical harm and inadequate care.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean9.0Activities10.0MedsN/AMemory5.0Comms2.0ValueN/A

Strengths

  • Engaging activities and social programming
  • Friendly and attentive staff members
  • Clean and well-maintained environment
  • Welcoming and charming atmosphere

Concerns

  • Allegations of physical abuse and neglect (mentioned by 3 reviewers)
  • Poor communication regarding resident incidents or health changes (mentioned by 3 reviewers)
  • Restrictive new rules regarding dining and personal autonomy (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'16(2)3.32.3'19(3)3.05.0'22(1)4.44.8'24(25)2.2'25(5)

Distribution · 49 analyzed

5
33
4
2
3
4
2
0
1
10

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the social programming here; could you tell us more about the specific types of engaging activities available for residents?
  • 2How does the care team ensure that family members are kept closely informed and updated regarding any changes in a resident's health or daily well-being?
  • 3What specific protocols are in place to ensure resident safety and prevent any instances of neglect or physical harm?
  • 4Could you walk us through the process for handling medical emergencies or sudden health changes during the overnight hours?
  • 5How much autonomy do residents have when it comes to their daily routines, such as choosing their own dining times or managing personal schedules?
  • 6We noticed the facility is very well-maintained; how often are the common areas and resident rooms deep-cleaned?

Personalized based on this facility's data


Key Review Excerpts

The staff is not only very professional and friendly, but really do care about their residents. Put simply, they treat my Mother as if she was their own.

Long-term resident's family · 2023★★★★★

An incident occurred where a caregiver resulted in slapping my grandfather. Didnt get notified until 3 days after incident.

Grandchild of resident · 2025☆☆☆☆

Us residents here at Westmont of Brentwood are very lucky to have Alanda as our Activities Director. We have exercise every morning. We also, have crafts of all kinds and crafts for every season.

Resident · 2024★★★★★
Source: 46 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

29total
4 Type A— immediate health risk
11 Type B— non-compliance
Clean record— no deficiencies found
Feb 25, 2026Complaint
Clean

This report details an investigation into a complaint regarding whether the licensee ensured staff provided adequate meals to residents. The investigation found that the allegations were unsubstantiated based on interviews and record reviews. No specific deficiencies were cited in this report.

Jan 15, 2026Inspection
Clean

The facility underwent a 1-Year Annual Required inspection visit on January 15, 2026. The LPA observed that all outdoor and indoor passageways were kept free of obstruction, and general safety measures like adequate lighting and temperature control were in place. No deficiencies were cited during the visit, although several documents were requested for future submission.

Oct 23, 2025Other
Clean

This was an unannounced Case Management visit conducted to follow up on a previously substantiated complaint investigation. The report notes a citation for a violation of the Personal Rights of Residents. The visit also resulted in the assessment of significant civil penalties due to the serious bodily injury sustained by a resident.

Oct 21, 2025Other
Clean

The facility underwent an unannounced Case Management visit on October 21, 2025. The visit was conducted by Licensing Program Analysts T. Syess-Gibson and L. Hall, following up on a previous visit. No deficiencies were cited during this inspection.

Sep 18, 2025Complaint
Clean

COMPLAINT INVESTIGATION REPORT

Sep 10, 2025Complaint
Clean

The facility underwent a Case Management visit following an incident report. The Licensing Program Analyst met with the Business Office Director and reviewed the incident allegations. No deficiencies were cited during this visit.

Sep 10, 2025Other
Clean

The facility underwent a Case Management visit following an incident report. The Licensing Program Analyst met with the Business Office Director and reviewed the incident allegations. No deficiencies were cited during this visit.

Jun 16, 2025Other
Clean

The facility underwent a Case Management visit following an incident report regarding a resident ingesting laundry soap. The Licensing Program Analyst interviewed staff and reviewed the resident's file. No deficiencies were cited on this date.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brentwood Assisted Living LLC; Westmont Living INC

Administrator

AGUSTIN SAMANIEGO

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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