Westmont of Brentwood
Families consistently rate this highly — reviewers highlight engaging activities and social programming. Schedule a visit to confirm the fit.
based on 46 Google reviews
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What this means for your family
While the facility has a history of excellent activity programming and a pleasant environment, the most recent reviews contain critical allegations of physical abuse and medical neglect. If you choose this facility, you must implement a rigorous daily check-in schedule and demand immediate, transparent communication protocols regarding any resident incidents.
Google Reviews
Google Reviews
46 reviews on Google“Families should approach this facility with caution due to recent, highly alarming reports of physical abuse, neglect, and lack of communication regarding resident safety. While many long-term residents and their families praise the warm community, excellent activities, and friendly staff, there is a significant recent trend of severe allegations involving physical harm and inadequate care.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and social programming
- Friendly and attentive staff members
- Clean and well-maintained environment
- Welcoming and charming atmosphere
Concerns
- Allegations of physical abuse and neglect (mentioned by 3 reviewers)
- Poor communication regarding resident incidents or health changes (mentioned by 3 reviewers)
- Restrictive new rules regarding dining and personal autonomy (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 49 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the social programming here; could you tell us more about the specific types of engaging activities available for residents?
- 2How does the care team ensure that family members are kept closely informed and updated regarding any changes in a resident's health or daily well-being?
- 3What specific protocols are in place to ensure resident safety and prevent any instances of neglect or physical harm?
- 4Could you walk us through the process for handling medical emergencies or sudden health changes during the overnight hours?
- 5How much autonomy do residents have when it comes to their daily routines, such as choosing their own dining times or managing personal schedules?
- 6We noticed the facility is very well-maintained; how often are the common areas and resident rooms deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“The staff is not only very professional and friendly, but really do care about their residents. Put simply, they treat my Mother as if she was their own.”
“An incident occurred where a caregiver resulted in slapping my grandfather. Didnt get notified until 3 days after incident.”
“Us residents here at Westmont of Brentwood are very lucky to have Alanda as our Activities Director. We have exercise every morning. We also, have crafts of all kinds and crafts for every season.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 25, 2026ComplaintClean
This report details an investigation into a complaint regarding whether the licensee ensured staff provided adequate meals to residents. The investigation found that the allegations were unsubstantiated based on interviews and record reviews. No specific deficiencies were cited in this report.
Jan 15, 2026InspectionClean
The facility underwent a 1-Year Annual Required inspection visit on January 15, 2026. The LPA observed that all outdoor and indoor passageways were kept free of obstruction, and general safety measures like adequate lighting and temperature control were in place. No deficiencies were cited during the visit, although several documents were requested for future submission.
Oct 23, 2025OtherClean
This was an unannounced Case Management visit conducted to follow up on a previously substantiated complaint investigation. The report notes a citation for a violation of the Personal Rights of Residents. The visit also resulted in the assessment of significant civil penalties due to the serious bodily injury sustained by a resident.
Oct 21, 2025OtherClean
The facility underwent an unannounced Case Management visit on October 21, 2025. The visit was conducted by Licensing Program Analysts T. Syess-Gibson and L. Hall, following up on a previous visit. No deficiencies were cited during this inspection.
Sep 18, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Sep 10, 2025ComplaintClean
The facility underwent a Case Management visit following an incident report. The Licensing Program Analyst met with the Business Office Director and reviewed the incident allegations. No deficiencies were cited during this visit.
Sep 10, 2025OtherClean
The facility underwent a Case Management visit following an incident report. The Licensing Program Analyst met with the Business Office Director and reviewed the incident allegations. No deficiencies were cited during this visit.
Jun 16, 2025OtherClean
The facility underwent a Case Management visit following an incident report regarding a resident ingesting laundry soap. The Licensing Program Analyst interviewed staff and reviewed the resident's file. No deficiencies were cited on this date.
Ownership & Operations
Who Operates This Facility
Brentwood Assisted Living LLC; Westmont Living INC
AGUSTIN SAMANIEGO
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit westmontliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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