Westhaven Assisted Living
Limited public data on Westhaven Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
This facility is highly regarded by many families for its warm, family-like staff and excellent communication regarding resident well-being. However, the presence of a very severe allegation regarding end-of-life care and pain management is a critical matter that families should investigate thoroughly through direct inquiry and site visits.
Google Reviews
Google Reviews
6 reviews analyzed“Families can expect a highly compassionate and communicative staff that often feels like extended family, particularly for long-term residents. However, there are extremely serious allegations regarding end-of-life care and lack of communication following a resident's death that must be addressed.”
Quality Themes
Strengths
- Compassionate and loving caregiving staff
- Excellent family communication and transparency
- Clean and cheerful facility environment
- Strong sense of community and social integration
Concerns
- Severe allegations of inadequate pain management and neglect during end-of-life care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how much the staff here truly loves and cares for the residents; how do you foster that sense of family within such a close-knit community of 42?
- 2Since we value being kept in the loop, what is your specific process for communicating daily updates or changes in health to family members?
- 3What kind of social activities or group outings do you organize to help residents stay integrated and active within the community?
- 4How does the nursing team approach managing medication and ensuring that residents are comfortable and pain-free, especially during more difficult health transitions?
- 5In the event of a medical emergency during the night, what is the immediate protocol for resident care and family notification?
- 6We are looking for a bright and welcoming environment; how do you maintain the cleanliness and cheerfulness of the common areas for the residents?
Personalized based on this facility's data
Key Review Excerpts
“My mother was at WestHaven for 6 1/2 years and they took excellent care of her. At first we thought she might fight being there but she fit right in. She loved them and they loved her.”
“WestHaven is a remarkable facility gifted with incredible staff. It is always clean and cheerful in appearance. It's staff is hardworking, thoughtful, loving, compassionate, patient, kind, well-trained and knowledgable.”
“The level of communication, resources and assistance Westhaven provides to the family is remarkable. More importantly auntie loves the food, activities, friendships and constant attention.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 24, 2026InspectionClean
The facility underwent a 1-Year Required Annual Inspection on February 24, 2026. The Licensing Program Analyst observed the facility to be clean, in good repair, and odor-free, noting proper safety equipment and documentation review. No deficiencies were cited during this inspection.
Jan 15, 2025OtherClean
The facility underwent a Pre-licensing inspection on January 15, 2025. The Licensing Program Analyst observed that the facility was in compliance with all required standards. The report notes that Component III was waived as the administrator is certified.
Nov 21, 2024OtherClean
The provided document is a Facility Evaluation Report for Westhaven Assisted Living, dated November 21, 2024. The report details a COMP II visit where the administrator and applicant confirmed understanding of various licensing laws and operational areas. No specific deficiencies or citations were found within the visible text of the report.
Ownership & Operations
Who Operates This Facility
Westhaven Senior Living, a California Corporation
ELLIOTT, AARON
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit westhavenorland.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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