The Neighborhoods at Westhaven
Limited public data on The Neighborhoods at Westhaven. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 6 Google reviews
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What this means for your family
This facility offers a deeply caring environment for many, with staff often described as extended family. However, given the severe allegations of neglect and communication failures in past reviews, families should perform rigorous due diligence regarding their protocols for pain management and emergency notifications.
Google Reviews
Google Reviews
6 reviews analyzed“Families can expect a highly compassionate and clean environment where many residents thrive and form deep bonds with the staff. However, there are extremely serious allegations regarding end-of-life care and communication failures that should be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving staff
- Clean and cheerful environment
- Strong family communication
- Engaging activities and food
Concerns
- Severe neglect regarding pain management and basic needs
- Failure to notify family of a resident's death
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how much the staff cares for the residents here; how do you foster that sense of connection between the caregivers and the residents?
- 2Since the environment is described as so cheerful and clean, what are some of the favorite daily activities or social events that keep the residents engaged?
- 3How does the care team approach managing resident comfort and ensuring all physical needs and pain management requirements are met promptly?
- 4In the event of a medical emergency or a change in a resident's health status, what is your specific protocol for notifying the family immediately?
- 5We value clear communication, so how do you typically keep families updated on day-to-day happenings or important changes in a resident's well-being?
- 6The food seems to be a highlight for many residents; could you tell us a bit more about the meal planning and how much variety is offered each week?
Personalized based on this facility's data
Key Review Excerpts
“My mother was at WestHaven for 6 1/2 years and they took excellent care of her. At first we thought she might fight being there but she fit right in. She loved them and they loved her.”
“WestHaven is a remarkable facility gifted with incredible staff. It is always clean and cheerful in appearance. It's staff is hardworking, thoughtful, loving, compassionate, patient, kind, well-trained and knowledgable.”
“Westhaven has been a godsend for my family and aunt who has thrived there for the last several years. The level of communication, resources and assistance Westhaven provides to the family is remarkable.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 24, 2026InspectionClean
The facility underwent a 1-Year Required Annual Inspection and was found to be clean, in good repair, and odor-free. The LPA observed no immediate health, safety, or personal rights violations during the tour, and required documentation was reviewed.
Jan 15, 2025OtherClean
The facility underwent a Pre-licensing inspection on January 15, 2025. The Licensing Program Analyst observed that cleaning products and sharps were properly locked away, and the facility was found to be in compliance with all observed areas. The report concludes that the applicant has satisfied all requirements, and the findings will be forwarded to the Centralized Application Bureau (CAB) for final review.
Ownership & Operations
Who Operates This Facility
Westhaven Senior Living, a California Corporation
ELLIOTT, AARON
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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