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Strong Medicare quality ratings; public reviewers often praise highly effective physical therapy team. Still worth an in-person visit.
based on 433 Google reviews
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West Gables Health Care Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: highly effective physical therapy team and attentive and compassionate nursing staff. Review the component ratings and current source records before deciding.
West Gables Health Care Center receives overwhelming praise for its rehabilitation services, with numerous residents highlighting the professionalism and dedication of the physical therapy and nursing teams. Families and patients frequently commend the staff for being attentive, compassionate, and effective in helping patients regain mobility and independence. While the facility is highly regarded for its care, one reviewer noted minor issues such as occasional noise and missed menu items.
Quality Themes
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Distribution · 209 analyzed
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Key Review Excerpts
“The physical therapists are miracle workers and the nurses and staff are truly angels. This place is a Godsend.”
“The nursing staff and case worker and therapists treated her and my family with excellent care. We are thankful for their compassion and understanding during this trying time.”
“The therapy team as a whole was amazing, from Wesley to Albert and especially Pierre it was a pleasure to have them push my uncle each and every day to physically heal and get his life back to what it use to be.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
West Gables Health Care Center has a mixed inspection record with 12 deficiencies across 4 surveys, including one complaint filed by families regarding accident prevention and supervision. The facility has recurring issues with food safety and dietary services, appearing in multiple surveys, along with problems in environmental safety and resident assessments. All identified deficiencies have been corrected by the facility according to federal records.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
West Gables Health Care Center
for profit
Marquis Health Services
87 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 80 (Highest rating)
Owners
West Gables Holdings LLC
Owner · Organization
Skilled Venture LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
433 reviews from families & visitors
Official Website
Visit westgableshealthcare.com
Medicare data downloads
Original nursing home datasets
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