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Nursing Home · West Bloomfield, MI
6445 W Maple, West Bloomfield, MI 48322
Map location from our source data
Medicare overall rating
3 / 5 stars
Inspection records →About this listing
Catalog updated Sep 1, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 172 beds. This is not the number of openings.
Contact information →Care & support
Provides nursing care and help with daily activities. Some offer short-term rehabilitation.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Participation is reported in our source data. Confirm eligibility, covered services, and any private-pay costs.
Medicare participation does not mean all stays or services are covered.
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West Bloomfield Health and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include highly effective physical and occupational therapy team. Some reviewers note concerns about significant delays in responding to call lights and patient requests (mentioned by 14 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
West Bloomfield Health and Rehabilitation Center receives highly polarized reviews, with many families praising the physical therapy team and the facility's modern appearance, while others report severe neglect and staffing issues. Frequent complaints include long wait times for call lights, medication errors, and poor communication regarding patient care plans. Families should be aware that while some residents have positive rehabilitation experiences, there is a consistent pattern of reports regarding understaffing and inadequate attention to basic hygiene and medical needs.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While some staff are described as angels, a large number of reviews cite incompetence, rudeness, and neglect.
Families frequently report difficulty getting updates or having concerns addressed by management.
The building is often described as beautiful and clean, but multiple reports mention soiled floors and poor room hygiene.
Reviews are split between praise for restaurant-style dining and complaints about cold, unappealing food.
Some reviewers mention festive events and activities, though this is not a primary focus of most feedback.
Multiple reports of medication delays, wrong dosages, and failure to provide essential medications.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 187 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The nurses and nursing assistants are Angels on Earth doing GODS healing work! Even though they might be extremely busy, they answer the call lights in a timely manner with Care and Compassion.”
“I pulled him out on the 16th day of his stay to be transported to the ER Beaumont where he was diagnosed as “presenting malnutrition, dehydration, in shock”.”
“The physical therapy personnel are excellent. The majority of the nursing staff and assistants are overworked and understaffed, and this is reflected by the horrendous attitudes with the patients.”
Reported nursing hours are daily averages per resident. They do not describe a specific shift or guarantee one-to-one care.
Per resident, per day
Nurses and aides combined
Reported by Medicare
Registered nurses
Ask during your visit: Who will help my family member during the day and overnight? How do you plan staffing when residents need more support?
EveryPlace uses reference points of 0.75 registered-nurse hours and 4.1 total nursing hours per resident per day. These are comparison targets, not current federal minimum requirements or a determination that a facility meets a resident's needs.
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced significant oversight concerns, with families filing 10 complaints that triggered federal inspections revealing deficiencies in safety supervision, resident rights, and food safety. The most recurring problems involve accident prevention and supervision, food handling and dietary services, and protecting resident rights and privacy. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys and frequent family complaints suggests ongoing care quality challenges that warrant careful evaluation during any visit.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
West Bloomfield Health and Rehabilitation Center
for profit
Ciena Healthcare/laurel Health Care
81 facilities nationwide
Chain avg rating: 2.9/5 · Rank 29 of 84
Owners
Ciena Michigan Operations Group II, LLC
Owner · Organization
Mohammad a Qazi Living Trust Dated 09/26/97
Owner (parent company) · Organization
Qazi, Mohammad
Owner (parent company)
Key personnel
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
182 reviews from families & visitors
Official Website
Visit cienahealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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