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Assisted Living

Wesley Homes Des Moines LLC

Families consistently rate this highly — reviewers highlight clean and modern facility. Schedule a visit to confirm the fit.

815 S 216th St, Des Moines, WA 9819832 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.0/5

based on 18 Google reviews

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Wesley Homes Des Moines LLC Assisted Living in Des Moines, WA — Street View
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What this means for your family

While the facility is physically clean and modern, families should be cautious regarding the consistency of care and management responsiveness. We strongly recommend asking for a detailed schedule of daily therapy hours and verifying the current staff-to-resident ratios before committing to a long-term stay.

Google Reviews

Google Reviews

18 reviews on Google
Wesley Homes Des Moines receives highly polarized feedback, with some families praising the facility's cleanliness and staff kindness, while others report significant lapses in care and communication. Critical concerns include inadequate staffing levels, poor follow-through from management regarding resident needs, and insufficient physical therapy engagement for rehabilitation patients.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean8.0ActivitiesN/AMedsN/AMemory1.0Comms2.0Value2.0

Strengths

  • Clean and modern facility
  • Friendly and helpful individual staff members
  • Private room availability

Concerns

  • Lack of management follow-through on resident care requests (mentioned by 2 reviewers)
  • Inadequate staffing levels leading to delayed assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(1)1.02017(1)4.02018(4)4.02021(1)3.22024(5)5.02025(3)5.02026(4)

Distribution · 19 analyzed

5
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4
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4

How They Respond to Reviews

6%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With only 32 residents, how does your team ensure that individual care requests are tracked and completed in a timely manner?
  • 2Could you walk me through your current staffing model and how you ensure residents receive prompt assistance throughout the day and night?
  • 3I noticed the facility has a very modern feel; how do you incorporate that environment into the daily dining experience and meal quality for residents?
  • 4What specific communication protocols do you have in place to keep families updated on their loved one's care plan and health status?
  • 5How are medical emergencies or urgent health changes handled by the staff on-site during evening and weekend hours?
  • 6Since you have a smaller community, what kind of social activities or programs are currently prioritized to keep residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

The food continues to be overcooked and tasteless. Requests to management, specifically Heather Dartt, get a nod but little to no follow through.

Health Center resident's family · 2024☆☆☆☆

It has come to my attention that the physical therapy is about 15 to 20 minutes a day. The rest of the time is spent sitting in a chair watching television. At $17,000 a month I think we could do better.

Rehab patient's family · 2024☆☆☆☆

My 89 year old mother with advanced dementia was not given proper surveillance for her condition. I got 5 phone calls in 9 days that she had fallen.

Memory care family member · 2017☆☆☆☆
Source: 18 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
36deficiencies
Dec 3, 2025Fire

The inspection report on 12/03/2025 indicates that all violations noted during previous inspections (conducted 11/06/2025) have been corrected.; Next inspection scheduled on or after: 9/4/2025

Sprinkler system testing and maintenanceIFC 903.5

Facility unable to provide quarterly sprinkler reports and annual fire pump testing documentation.

Emergency power system maintenanceIFC 1203.4

Facility unable to provide weekly inspection logs for the generator.

Kitchen hood cleaningIFC 606.3.3

Facility unable to provide documentation for semi-annual kitchen hood cleaning for the past 12 months.

Kitchen suppression system servicingIFC 904.13.5.2

Facility unable to provide documentation for semi-annual kitchen suppression system servicing.

Exit Signs - Where RequiredIFC 1013.1 2021

The centered kitchen exit sign brackets were broken and hanging by the wires.

Fire-resistance-rated construction inspectionIFC 701.6

Facility unable to provide record of annual fire wall inspection and/or repairs.

Portable fire extinguisher servicingIFC 906.2

Facility unable to provide annual fire extinguisher servicing report.

MaintenanceIFC 1203.4 2021

Facility unable to provide documentation for: annual generator servicing/load test, log of weekly inspections, and monthly 30-minute load tests.

Fire/smoke damper inspectionIFC 706.1

Facility unable to provide documentation for last fire/smoke damper testing.

Carbon monoxide detection testingIFC 0915.1

Facility provided generic door form but lacked location/number or specific indicator showing which detector was checked.

Fire DrillsWAC 212-12-044

Facility unable to provide documentation that one fire drill per shift per quarter had been performed in the last 12 months.

Nov 6, 2025Fire

Facility status is Disapproved. Previous inspection on 08/05/2025 (Provider 1824) is also included in the provided documents.; Next inspection scheduled on or after 9/4/2025.

Duct and Air Transfer OpeningsIFC 706.1

Facility unable to provide documentation for fire/smoke damper testing.

Carbon Monoxide DetectionIFC 915.1

Provided documentation stated detectors were checked but lacked specific locations, numbers, or indicators for which detectors were tested.

Sprinkler systems testing and maintenanceIFC 903.5

Facility unable to provide quarterly sprinkler reports and annual fire pump testing documentation.

Emergency and standby power systems maintenanceIFC 1203.4

Facility unable to provide weekly inspection logs for the generator.

Kitchen hood cleaningIFC 606.3.3

Facility unable to provide documentation of semi-annual kitchen hood cleaning for the past 12 months.

Extinguishing system serviceIFC 904.13.5.2

Facility unable to provide documentation for semi-annual kitchen suppression servicing.

MaintenanceIFC 1203.4 2021

The facility was unable to provide documentation for annual generator servicing/load tests, a log of weekly inspections, or documentation of monthly 30-minute load tests.

Owner's responsibility for fire-resistance-rated constructionIFC 701.6

Facility unable to provide record of annual fire wall inspection and/or repairs.

Portable fire extinguishersIFC 906.2

Facility unable to provide the annual extinguisher servicing report.

Fire DrillsWAC 212-12-044

The facility was unable to provide documentation that one fire drill per shift per quarter had been performed in the last 12 months.

Feb 24, 2025Enforcement
$700.00Report

Letter details imposition of civil fines totaling $700.00 ($300 for training violations, $400 for TB testing violations). These are noted as uncorrected deficiencies cited on December 27, 2024.

What are the training and certification requirements for volunteers and long-term care workers in assisted living facilities and assisted living facility administrators?WAC 388-112A-0060 (1)(a)(ii)

The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.

Training and home care aide certification requirementsWAC 388-78A-2474 (2)(d)

The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.

Tuberculosis—Testing—RequiredWAC 388-78A-2480 (1)

The licensee failed to ensure two staff were screened for Tuberculosis (TB), as required.

Feb 24, 2025Inspection

This report details findings from a 2025 follow-up inspection. It references uncorrected deficiencies from 2024 (WAC 388-78A-2474(2)(d) and 388-78A-2480(1)).; Plan/Attestation Statements for TB testing and Background Checks contain administrator signatures dated 2025-01-20 and 2025-02-10.; The listed deficiencies are noted as 'Consultation(s)' provided by the Department.

Cardiopulmonary resuscitation and first aidWAC 388-78A-2470

Facility failed to ensure 3 of 6 staff completed required CPR and first aid training.

Service agreement planningWAC 388-78A-2130

Facility failed to document in 2 of 5 residents' service agreements a plan to monitor and address interventions for specific clinical needs.

General design requirements for memory careWAC 388-78A-2381

No furniture was provided in the outdoor area of the memory care unit.

Tuberculosis Testing RequiredWAC 388-78A-2480

Facility failed to ensure 2 of 4 staff were screened for Tuberculosis within three days of employment.

Intermittent nursing services systemsWAC 388-78A-2320

Facility failed to ensure nurse delegation documentation for 2 of 5 residents was completed.

Licensee's responsibilitiesWAC 388-78A-2730

Facility failed to obtain a current Medical Test Site Waiver (MTSW) certificate.

Training and home care aide certification requirementsWAC 388-112A-0060 / WAC 388-78A-2474Corrected Mar 14, 2025

Facility failed to ensure 1 of 3 staff (Staff E) completed required CPR and first aid training.

Background checksWAC 388-78A-2466

Facility failed to complete Washington State Name and Date of Birth background checks for 5 of 6 staff, and fingerprint background check for 1 of 6 staff.

Emergency and disaster preparednessWAC 388-78A-2700

First aid supplies were not identified, readily available, or clearly marked throughout the facility.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Mar 14, 2025

Facility failed to ensure 2 of 4 staff (Staff B and Staff C) were screened for TB, leaving them working for 151 and 166 days respectively without screening.

Ongoing assessmentsWAC 388-78A-2100

Facility failed to complete full assessments addressing required elements for 5 of 5 sampled residents.

Toilet rooms and bathroomsWAC 388-78A-3030

Three community bathrooms had inoperable fans for outside ventilation.

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References & Resources

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