Assisted Living · Des Moines, WA
815 S 216th St, Des Moines, WA 98198
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 32 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Public Google reviewers rate Wesley Homes Des Moines LLC highly. Reviewers highlight: clean and modern facility, friendly and helpful individual staff members. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Wesley Homes Des Moines receives highly polarized feedback, with some families praising the facility's cleanliness and staff kindness, while others report significant lapses in care and communication. Critical concerns include inadequate staffing levels, poor follow-through from management regarding resident needs, and insufficient physical therapy engagement for rehabilitation patients.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Experiences vary significantly, with some staff described as caring and others as indifferent or unresponsive.
Multiple reviewers cite difficulty in getting answers or follow-through from management.
The facility is explicitly described as very clean and well-maintained.
Reviewers describe the food as overcooked and tasteless.
A reviewer reported a lack of proper surveillance for a resident with advanced dementia, resulting in multiple falls.
A reviewer expressed dissatisfaction with the low amount of daily therapy provided relative to the high monthly cost.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 20 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The food continues to be overcooked and tasteless. Requests to management, specifically Heather Dartt, get a nod but little to no follow through.”
“It has come to my attention that the physical therapy is about 15 to 20 minutes a day. The rest of the time is spent sitting in a chair watching television. At $17,000 a month I think we could do better.”
“My 89 year old mother with advanced dementia was not given proper surveillance for her condition. I got 5 phone calls in 9 days that she had fallen.”
Source: WA Dept. of Social & Health Services
The inspection report on 12/03/2025 indicates that all violations noted during previous inspections (conducted 11/06/2025) have been corrected.; Next inspection scheduled on or after: 9/4/2025
Facility unable to provide record of annual fire wall inspection and/or repairs.
Facility unable to provide quarterly sprinkler reports and annual fire pump testing documentation.
Facility unable to provide documentation for: annual generator servicing/load test, log of weekly inspections, and monthly 30-minute load tests.
Facility provided generic door form but lacked location/number or specific indicator showing which detector was checked.
The centered kitchen exit sign brackets were broken and hanging by the wires.
Facility unable to provide annual fire extinguisher servicing report.
Facility unable to provide documentation for last fire/smoke damper testing.
Facility unable to provide documentation that one fire drill per shift per quarter had been performed in the last 12 months.
Facility unable to provide weekly inspection logs for the generator.
Facility unable to provide documentation for semi-annual kitchen hood cleaning for the past 12 months.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
Facility status is Disapproved. Previous inspection on 08/05/2025 (Provider 1824) is also included in the provided documents.; Next inspection scheduled on or after 9/4/2025.
Facility unable to provide record of annual fire wall inspection and/or repairs.
The facility was unable to provide documentation that one fire drill per shift per quarter had been performed in the last 12 months.
Facility unable to provide documentation of semi-annual kitchen hood cleaning for the past 12 months.
Facility unable to provide documentation for semi-annual kitchen suppression servicing.
Facility unable to provide the annual extinguisher servicing report.
Facility unable to provide quarterly sprinkler reports and annual fire pump testing documentation.
Facility unable to provide weekly inspection logs for the generator.
The facility was unable to provide documentation for annual generator servicing/load tests, a log of weekly inspections, or documentation of monthly 30-minute load tests.
Facility unable to provide documentation for fire/smoke damper testing.
Provided documentation stated detectors were checked but lacked specific locations, numbers, or indicators for which detectors were tested.
Letter details imposition of civil fines totaling $700.00 ($300 for training violations, $400 for TB testing violations). These are noted as uncorrected deficiencies cited on December 27, 2024.
The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.
The licensee failed to ensure two staff were screened for Tuberculosis (TB), as required.
The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.
This report details findings from a 2025 follow-up inspection. It references uncorrected deficiencies from 2024 (WAC 388-78A-2474(2)(d) and 388-78A-2480(1)).; Plan/Attestation Statements for TB testing and Background Checks contain administrator signatures dated 2025-01-20 and 2025-02-10.; The listed deficiencies are noted as 'Consultation(s)' provided by the Department.
Facility failed to document in 2 of 5 residents' service agreements a plan to monitor and address interventions for specific clinical needs.
Facility failed to ensure 1 of 3 staff (Staff E) completed required CPR and first aid training.
Facility failed to complete Washington State Name and Date of Birth background checks for 5 of 6 staff, and fingerprint background check for 1 of 6 staff.
First aid supplies were not identified, readily available, or clearly marked throughout the facility.
Facility failed to ensure nurse delegation documentation for 2 of 5 residents was completed.
Facility failed to ensure 2 of 4 staff were screened for Tuberculosis within three days of employment.
Facility failed to ensure 2 of 4 staff (Staff B and Staff C) were screened for TB, leaving them working for 151 and 166 days respectively without screening.
No furniture was provided in the outdoor area of the memory care unit.
Facility failed to obtain a current Medical Test Site Waiver (MTSW) certificate.
Three community bathrooms had inoperable fans for outside ventilation.
Facility failed to ensure 3 of 6 staff completed required CPR and first aid training.
Facility failed to complete full assessments addressing required elements for 5 of 5 sampled residents.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with WA Dept. of Social & Health Services.
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Google Reviews
19 reviews from families & visitors
Official Website
Visit wesleychoice.org
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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