Wesley Homes Des Moines LLC
Families consistently rate this highly — reviewers highlight clean and modern facility. Schedule a visit to confirm the fit.
based on 18 Google reviews

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What this means for your family
While the facility is physically clean and modern, families should be cautious regarding the consistency of care and management responsiveness. We strongly recommend asking for a detailed schedule of daily therapy hours and verifying the current staff-to-resident ratios before committing to a long-term stay.
Google Reviews
Google Reviews
18 reviews on Google“Wesley Homes Des Moines receives highly polarized feedback, with some families praising the facility's cleanliness and staff kindness, while others report significant lapses in care and communication. Critical concerns include inadequate staffing levels, poor follow-through from management regarding resident needs, and insufficient physical therapy engagement for rehabilitation patients.”
Quality Themes
Tap a score for detailsStrengths
- Clean and modern facility
- Friendly and helpful individual staff members
- Private room availability
Concerns
- Lack of management follow-through on resident care requests (mentioned by 2 reviewers)
- Inadequate staffing levels leading to delayed assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With only 32 residents, how does your team ensure that individual care requests are tracked and completed in a timely manner?
- 2Could you walk me through your current staffing model and how you ensure residents receive prompt assistance throughout the day and night?
- 3I noticed the facility has a very modern feel; how do you incorporate that environment into the daily dining experience and meal quality for residents?
- 4What specific communication protocols do you have in place to keep families updated on their loved one's care plan and health status?
- 5How are medical emergencies or urgent health changes handled by the staff on-site during evening and weekend hours?
- 6Since you have a smaller community, what kind of social activities or programs are currently prioritized to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“The food continues to be overcooked and tasteless. Requests to management, specifically Heather Dartt, get a nod but little to no follow through.”
“It has come to my attention that the physical therapy is about 15 to 20 minutes a day. The rest of the time is spent sitting in a chair watching television. At $17,000 a month I think we could do better.”
“My 89 year old mother with advanced dementia was not given proper surveillance for her condition. I got 5 phone calls in 9 days that she had fallen.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Dec 3, 2025Fire11Report
The inspection report on 12/03/2025 indicates that all violations noted during previous inspections (conducted 11/06/2025) have been corrected.; Next inspection scheduled on or after: 9/4/2025
Facility unable to provide quarterly sprinkler reports and annual fire pump testing documentation.
Facility unable to provide weekly inspection logs for the generator.
Facility unable to provide documentation for semi-annual kitchen hood cleaning for the past 12 months.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing.
The centered kitchen exit sign brackets were broken and hanging by the wires.
Facility unable to provide record of annual fire wall inspection and/or repairs.
Facility unable to provide annual fire extinguisher servicing report.
Facility unable to provide documentation for: annual generator servicing/load test, log of weekly inspections, and monthly 30-minute load tests.
Facility unable to provide documentation for last fire/smoke damper testing.
Facility provided generic door form but lacked location/number or specific indicator showing which detector was checked.
Facility unable to provide documentation that one fire drill per shift per quarter had been performed in the last 12 months.
Nov 6, 2025Fire10Report
Facility status is Disapproved. Previous inspection on 08/05/2025 (Provider 1824) is also included in the provided documents.; Next inspection scheduled on or after 9/4/2025.
Facility unable to provide documentation for fire/smoke damper testing.
Provided documentation stated detectors were checked but lacked specific locations, numbers, or indicators for which detectors were tested.
Facility unable to provide quarterly sprinkler reports and annual fire pump testing documentation.
Facility unable to provide weekly inspection logs for the generator.
Facility unable to provide documentation of semi-annual kitchen hood cleaning for the past 12 months.
Facility unable to provide documentation for semi-annual kitchen suppression servicing.
The facility was unable to provide documentation for annual generator servicing/load tests, a log of weekly inspections, or documentation of monthly 30-minute load tests.
Facility unable to provide record of annual fire wall inspection and/or repairs.
Facility unable to provide the annual extinguisher servicing report.
The facility was unable to provide documentation that one fire drill per shift per quarter had been performed in the last 12 months.
Feb 24, 2025Enforcement$700.00Report
Letter details imposition of civil fines totaling $700.00 ($300 for training violations, $400 for TB testing violations). These are noted as uncorrected deficiencies cited on December 27, 2024.
The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.
The licensee failed to ensure one staff completed all required training to perform their job duties and responsibilities.
The licensee failed to ensure two staff were screened for Tuberculosis (TB), as required.
Feb 24, 2025Inspection12Report
This report details findings from a 2025 follow-up inspection. It references uncorrected deficiencies from 2024 (WAC 388-78A-2474(2)(d) and 388-78A-2480(1)).; Plan/Attestation Statements for TB testing and Background Checks contain administrator signatures dated 2025-01-20 and 2025-02-10.; The listed deficiencies are noted as 'Consultation(s)' provided by the Department.
Facility failed to ensure 3 of 6 staff completed required CPR and first aid training.
Facility failed to document in 2 of 5 residents' service agreements a plan to monitor and address interventions for specific clinical needs.
No furniture was provided in the outdoor area of the memory care unit.
Facility failed to ensure 2 of 4 staff were screened for Tuberculosis within three days of employment.
Facility failed to ensure nurse delegation documentation for 2 of 5 residents was completed.
Facility failed to obtain a current Medical Test Site Waiver (MTSW) certificate.
Facility failed to ensure 1 of 3 staff (Staff E) completed required CPR and first aid training.
Facility failed to complete Washington State Name and Date of Birth background checks for 5 of 6 staff, and fingerprint background check for 1 of 6 staff.
First aid supplies were not identified, readily available, or clearly marked throughout the facility.
Facility failed to ensure 2 of 4 staff (Staff B and Staff C) were screened for TB, leaving them working for 151 and 166 days respectively without screening.
Facility failed to complete full assessments addressing required elements for 5 of 5 sampled residents.
Three community bathrooms had inoperable fans for outside ventilation.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit wesleychoice.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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