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Assisted Living

Wellington Park

Limited public data on Wellington Park. Call, tour, and ask to meet current residents' families — your own impression matters most.

329 Cooper Street, Kenansville, NC 2834980 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
3.2/5

based on 9 Google reviews

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What this means for your family

The staff's ability to handle difficult dementia cases is a significant strength for families. However, you should investigate the facility's smoking policy enforcement and verify their reliability in providing medical transportation, as these have been major points of failure for recent residents.

Google Reviews

Google Reviews

9 reviews analyzed
Wellington Park offers a welcoming environment with a staff described as respectful and caring, particularly for those managing dementia. However, families should be aware of serious allegations regarding missed medical transportation and a persistent smoking issue that violates the facility's non-smoking policy.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean2.0ActivitiesN/AMedsN/AMemory5.0CommsN/AValue1.0

Strengths

  • Welcoming and respectful staff
  • Supportive care for dementia patients
  • Comfortable transition process for families

Concerns

  • Failure to provide promised medical transportation
  • Presence of smoke in a non-smoking facility

Rating Trends

Tap a year to see what changed

2341.02017(1)5.02020(1)3.02024(2)3.42025(5)

Distribution

5
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1
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0
1
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We are so glad to hear that your staff is known for being so welcoming and respectful; how do you help new residents settle in during that initial transition period?
  • 2Since we are looking for great support for dementia care, could you tell us more about the specific programming you have for residents with memory impairment?
  • 3How do you manage the cleanliness of the common areas and private rooms to ensure a fresh and comfortable environment for everyone?
  • 4We want to make sure we have reliable options for doctor appointments; what is your current process for arranging medical transportation for residents?
  • 5What steps are taken to ensure the facility remains a strictly smoke-free environment for the health of all residents?
  • 6Can you walk us through the protocol for handling a medical emergency during the night or over the weekend?

Personalized based on this facility's data


Key Review Excerpts

The staff and director are very nice and welcoming. My husband has dementia which started effecting my health. Once enrolled there I left with confidence that he would be ok because he can be difficult.

Memory care family member · 2025★★★★

The staff is quick service with respect as if they were their own relatives.

Family of resident · 2024★★★★★

They don’t take care of their patients. They are supposed to get them rides to and from doctors appointments which they fall to do.

Family of patient · 2025☆☆☆☆
Source: 9 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

14total
15deficiencies
Jan 7, 2026Follow-up
Licensed Health Professional SupportD 280

The facility failed to ensure quarterly licensed health professional support (LHPS) reviews and evaluations were completed and included a physical assessment, evaluation of care, and recommendations. Specifically, for three sampled residents, the documentation lacked necessary physical assessments and recommendations for tasks such as urinary catheter care, ambulation assistance, and medication administration.

Jan 7, 2026Follow-up
CleanReport

No deficiencies found during this inspection.

Oct 14, 2025Complaint
Physical EnvironmentD 067

The facility failed to ensure that two exit doors and one outdoor fire egress gate were equipped with a continuously sounding device that is audible throughout the facility. This was identified for residents documented as disoriented or exhibiting wandering behavior. Specifically, the dining room exit door alarm did not sound when opened, and an outdoor exit gate was found unlocked without an alarm.

Jun 16, 2020Complaint
Housekeeping and FurnishingsD 079

The facility failed to maintain a hazard-free environment by allowing hallways and common areas to be obstructed by trash cans, a rolling cart, trash bags, and spilled food. Floors were observed to be dirty, sticky, and covered in debris, creating significant trip and fall hazards for residents.

Jun 16, 2020Complaint
Housekeeping and FurnishingsD 079

The facility failed to maintain a hazard-free environment by allowing hallways and common areas to become cluttered with trash cans, a rolling cart, and trash bags. Additionally, floors were found to be dirty and sticky, with spilled food like cereal and milk creating significant trip and fall hazards for residents.

Jun 16, 2020Complaint
Housekeeping and FurnishingsS 079

The facility failed to maintain a hazard-free environment by obstructing hallways and common areas with trash cans, a trash bag, a rolling cart, spilled food, and laundry. Specifically, floors were found to be dirty and sticky, and items like food trays and clothing were left on the floor, creating significant trip and fall hazards for residents.

Health CareD273

The facility failed to meet health care standards, resulting in a Type A2 Violation. (Note: Specific details for this deficiency were truncated in the provided text).

Jun 16, 2020Complaint
Housekeeping and FurnishingsS 079

The facility failed to maintain a hazard-free environment by obstructing hallways and common areas with trash cans, a trash bag, a rolling cart, spilled food, and laundry. Specifically, floors were found to be dirty and sticky, and items like food trays and clothing were left on the floor, creating significant trip and fall hazards for residents.

Health CareD273

The facility failed to meet health care standards, resulting in a Type A2 Violation. (Note: Specific details for this deficiency were truncated in the provided text).

Feb 22, 2018Follow-up
Housekeeping And FurnishingsD 076

The facility failed to maintain furniture in a clean and good repair. Specific issues included a warped outdoor picnic table, chairs with paint splatter and debris, a sofa missing cushions, and a sofa with torn vinyl. Additionally, a wooden table was found with peeling paint.

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References & Resources

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