Wellbrooke of Crawfordsville
Strong Medicare quality ratings; families often praise engaging activities and social outings. Still worth an in-person visit.
based on 31 Google reviews
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What this means for your family
While many families report a beautiful environment and excellent rehab outcomes, the facility has faced serious allegations regarding basic nursing care and understaffing. When touring, we strongly recommend asking for the current nurse-to-patient ratio and requesting a detailed plan on how they monitor hydration and skin integrity for residents with limited mobility.
Google Reviews
Google Reviews
31 reviews on Google“Wellbrooke of Crawfordsville receives highly polarized feedback, with many families praising the facility's beautiful environment, engaging activities, and compassionate care for long-term residents. However, there are serious, recurring allegations of neglect, including reports of understaffing, dehydration, and poor medical oversight that resulted in severe health complications for some patients. Prospective families should weigh the positive reports of social engagement against the critical concerns regarding basic nursing care and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities and social outings
- Beautiful, well-maintained facility
- Compassionate and attentive social work staff
- Effective physical therapy programs
Concerns
- Severe neglect and lack of basic care (dehydration, bed sores, hygiene) (mentioned by 2 reviewers)
- Chronic understaffing leading to poor responsiveness (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive consistent, timely assistance with daily hygiene and hydration?
- 2I noticed your team is active in responding to online feedback; how do you use that family input to improve communication and address concerns regarding medication management?
- 3With a 3-star health inspection rating, what specific steps has the facility taken over the past year to address the recent state violations and improve clinical oversight?
- 4The physical therapy program is highly regarded here; how do you integrate those therapy goals into the daily care plan to ensure residents remain active and comfortable?
- 5How do you ensure that staff members maintain a compassionate and professional approach when responding to resident needs, especially during high-demand times of the day?
- 6What does a typical social calendar look like for a resident, and how do you encourage participation for those who might be more hesitant to join group activities?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was not turned enough and her water intake was not monitored, resulting in 15 open bed sores, pneumonia, a UTI, and sepsis. This level of negligence is unacceptable.”
“I call it the Four Seasons hotel of assisted living. They also have a skilled nursing section which is also top notch.the building and the landscaping is gorgeous.”
“Nurse’s Aid literally used the word BULLY not once but TWICE to ME to say she will bully her patients (my loved one) into “doing what they want them to do”.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Wellbrooke of Crawfordsville has 27 deficiencies across three surveys with no complaint-triggered issues, indicating problems found during routine inspections rather than family reports. The facility shows recurring issues with fire safety systems, medication management, and care planning that persist across multiple years, suggesting ongoing challenges with maintaining consistent compliance standards, though all violations have been reportedly corrected.
Nov 21, 2025Routine7
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Aug 7, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 17, 2023Routine5
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ownership & Operations
Who Operates This Facility
Wellbrooke of Crawfordsville
for profit
Chain Affiliation
Trilogy Health Services
124 facilities nationwide
Chain avg rating: 4.0/5 · Rank 62 of 120
Ownership & Management
Owners
Putnam County Hospital
Owner · Organization
Barney, Leigh
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Davis, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit wellbrookeofcrawfordsville.com
Medicare data downloads
Original nursing home datasets
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