Hickory Creek at Crawfordsville
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 25 Google reviews
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What this means for your family
The facility's small size is a significant strength, fostering a personal and attentive environment that many families appreciate. However, given past reports of understaffing, we recommend asking management specifically about current staff-to-resident ratios and how they handle medical oversight during weekends and holidays.
Google Reviews
Google Reviews
25 reviews on Google“Hickory Creek at Crawfordsville is frequently praised for its smaller size, which many reviewers feel allows for a more personal, family-like atmosphere and attentive care. While recent feedback is overwhelmingly positive regarding staff demeanor and leadership, older reviews have raised significant concerns regarding chronic understaffing and inadequate medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Small, intimate facility size
- Personalized, attentive staff
- Strong leadership team
- Warm, welcoming atmosphere
Concerns
- Chronic understaffing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such an intimate, small-scale setting here, how do you ensure each resident gets the personalized attention they need during busy shifts?
- 2We've heard wonderful things about the warm and welcoming atmosphere from others; what kind of daily activities or social gatherings do you host to keep the residents engaged?
- 3Could you walk us through your specific protocols for medication administration and how you ensure accuracy for every dose?
- 4In the event of a medical emergency during the night, what is the immediate process for getting care and notifying the family?
- 5We noticed the leadership team is very involved in the community; how does the management team interact with residents and families on a regular basis?
- 6What steps is the facility currently taking to ensure there are always enough hands on deck to maintain the high level of care the residents deserve?
Personalized based on this facility's data
Key Review Excerpts
“This facility is a smaller facility but has a lot of benefits to it. The biggest things is the staff is a lot more present and gives more of a personal and family vibe.”
“This facility is small and allows EVERY resident to get that personal touch every single day. It’s beautiful and everyone is so well cared for.”
“This nursing home is inadequate...ALWAYS understaffed and they receive many complaints not just from us but from.other resident families as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
1
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with pressure sores (bedsores)
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of repeated deficiencies across multiple surveys, with families filing three complaint-triggered reports about infection control and medication errors. The most recurring problems involve emergency preparedness and electrical systems, infection control, and safety issues like blocked corridors and faulty fire equipment. While the facility corrects issues when cited, the same problems persist across surveys, suggesting ongoing operational challenges that families should carefully consider.
Jan 13, 2026Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 3, 2025Routine9
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 23, 2024Routine10
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Meet other general requirements that are deficient.
Nov 9, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 10, 2023Routine9
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Ownership & Operations
Who Operates This Facility
Hickory Creek at Crawfordsville
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 40 of 91
Ownership & Management
Owners
Henry County Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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