Welcome Home (oak Harbor Senior Memory Care)
Families consistently rate this highly — reviewers highlight warm, family-like atmosphere. Schedule a visit to confirm the fit.
based on 6 Google reviews

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What this means for your family
The facility is highly regarded for its warm, family-oriented culture and strong leadership. Because all available reviews are overwhelmingly positive and largely from staff or professional contacts, families should schedule an in-person tour to observe daily interactions and ask for references from current residents' families to get a more balanced perspective.
Google Reviews
Google Reviews
6 reviews on Google“Welcome Home (Oak Harbor Senior Memory Care) receives high praise for its supportive management and caring staff environment. Reviewers consistently highlight the facility's ability to make residents and families feel like part of a family, with specific commendations for the Executive Director and the overall atmosphere.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-like atmosphere
- Highly responsive and caring management
- Dedicated and helpful care staff
- Positive, resident-focused culture
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your focus on a warm, family-like atmosphere, how do you help new residents feel at home and connected to others during their first few weeks?
- 2I noticed your team is very responsive to feedback; what is the best way for us to stay in close communication with the staff regarding our loved one’s daily well-being?
- 3Given your smaller capacity of 52 residents, how do you tailor your daily activities to ensure everyone feels included and engaged regardless of their memory stage?
- 4Since you have such a dedicated care staff, how do you ensure that the same team members are consistently working with the same residents to build those strong, familiar bonds?
- 5In the event of a medical emergency or a sudden change in health, what is your specific protocol for notifying family members and coordinating with outside medical providers?
- 6How do you balance the need for a structured, safe environment with the desire to keep the atmosphere feeling personal and non-institutional?
Personalized based on this facility's data
Key Review Excerpts
“My dad moved in there a month ago he loves the staff he is very well taken care of.im very happy he is there thank you.”
“The Executive Director Chelsea McGuire at Welcome Home is AMAZING! Her and her team go above and beyond to meet the needs of their residences while providing a positive, caring atmosphere.”
“Welcome Home is like having a second family! From housekeeping to the Kitchen to the carestaff and med techs and management are truly the BEST Team I have ever worked with!”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
May 1, 2026Inspection18Report
Letter confirms that deficiencies for the cited WACs were verified as corrected during the follow-up inspection on 05/01/2026.; Additional TB screening deficiency noted on page 4, cited previously on 09/19/2025.; Report also notes lack of investigation documentation for resident injuries and falls for Resident 6 and 7.
Failed to ensure 4 of 4 staff completed national fingerprint background checks within 120 days of hire.
Failed to ensure 6 of 8 staff met long-term care worker training requirements (basic and specialty training).
Facility failed to notify physician or evaluate the significance of Resident 6's consistent refusal of multiple prescribed medications.
Facility failed to ensure 5 of 5 staff initiated tuberculosis (TB) screening within three days of employment.
Facility failed to ensure 2 of 6 dietary staff had a current food worker card (FWC).
Failed to obtain medications in a timely manner for 5 of 7 residents, resulting in missed doses.
Facility failed to ensure Staff C had a character, competence and suitability (CCS) review completed after a background check showed required review.
Facility failed to ensure 6 of 6 staff met long-term care worker training requirements.
Failed to maintain valid CPR and first-aid cards for several staff members within 30 days of hire.
Failed to investigate and document incidents following falls for 4 residents, including a leg injury.
Facility failed to notify Construction Review Services regarding the change of 4 resident rooms to office space.
Feb 13, 2026Enforcement$800.00Report
Civil fines of $800.00 each were imposed for the two listed deficiencies, totaling $1,600.00.
The licensee failed to ensure three staff members completed national fingerprint background checks within 120 days of their date of hire. This is an uncorrected deficiency previously cited on September 19, 2025, and December 5, 2025.
The licensee failed to ensure six staff members met the long-term care workers training requirements under WAC 388-112A. This is an uncorrected deficiency for subsections (2)(b) and (d), previously cited on September 19, 2025, and December 5, 2025.
Dec 5, 2025Enforcement$1,100.00Report
Letter details imposition of civil fines totaling $1,100.00 for uncorrected deficiencies previously cited on September 19, 2025.
Five staff members failed to complete national fingerprint background check within 120 days of hire.
One staff member was not screened for tuberculosis within three days of employment.
Six staff members failed to meet long-term care workers training requirements.
Jun 11, 2025Investigation
Separate follow-up inspection on 08/01/2025 found no deficiencies regarding compliance determination 63646 and the correction of 57193.
The facility failed to complete a full assessment for 3 of 3 newly admitted residents within 14 days of admission.
Oct 3, 2024Fire
The inspection conducted on 10/03/2024 states all violations from previous related inspections have been corrected. Previous inspections occurred on 07/22/2024 and 09/03/2024, which listed several deficiencies regarding maintenance and documentation.; Approval Status: Disapproved. Next inspection scheduled on or after: 08/21/2024.
Unable to provide documentation for semi-annual kitchen suppression system servicing.
5 oxygen cylinders in oxygen storage room are not secured to prevent the cylinders from falling.
Power strip plugged into another power strip at the reception desk.
Unable to provide documentation for monthly single station smoke alarm testing.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months. Multiple shifts and quarters are missing.
Unable to provide documentation for annual fire door inspection.
The back gate from the yard is locked from the outside with a padlock, preventing residents and staff from exiting to a safe area.
Missing documentation for annual sprinkler inspection, forward flow test, missing hydraulic calculation signage, and spare sprinkler heads not replaced with current heads.
Facility is unable to provide documentation for the monthly 30 second activation test for the emergency lights.
Mar 22, 2024Investigation
A follow-up inspection on 05/16/2024 confirmed that the deficiencies were corrected.
The facility failed to report a COVID-19 outbreak involving 19 residents to the Local Health Jurisdiction (LHJ), preventing the facility from receiving current outbreak guidance.
Oct 30, 2023Inspection
Includes documentation of a subsequent follow-up inspection on 01/03/2024 which found no deficiencies.
Facility failed to maintain a safe, sanitary environment: loose toilet riser, unsecured oxygen tanks, loose non-skid strips on ramp, uneven ramp gap, unsecured generator cover, and a broken fan in the kitchen.
Failed to ensure 2 of 6 staff members completed required 12 hours of continuing education.
Failed to submit background check authorization within one business day for 2 of 6 staff members.
Failed to ensure 6 of 6 sampled staff completed First Aid/CPR training that included the first aid component.
Failed to maintain documentation showing staff completed required dementia and mental health training.
Failed to ensure 2 of 6 staff members were screened for TB within three days of hire.
Sep 12, 2023Fire
The inspection conducted on 09/12/2023 confirmed that all violations noted during the previous inspection on 08/07/2023 have been corrected.
Heat wrap and insulation hanging on the outside sprinkler piping near the south east exit.
Facility unable to provide an inventory list for monthly single station smoke alarm testing.
Kitchen suppression system installed with 450 degree fusible links with no evidence of a proper heat test in accordance with manufacturer instructions.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit welcomehomeoakharbor.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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