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Assisted Living

Welcome Home (oak Harbor Senior Memory Care)

Families consistently rate this highly — reviewers highlight warm, family-like atmosphere. Schedule a visit to confirm the fit.

235 Sw 6th Ave, Oak Harbor, WA 9827752 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
5.0/5

based on 6 Google reviews

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Welcome Home (oak Harbor Senior Memory Care) Assisted Living in Oak Harbor, WA — Street View
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What this means for your family

The facility is highly regarded for its warm, family-oriented culture and strong leadership. Because all available reviews are overwhelmingly positive and largely from staff or professional contacts, families should schedule an in-person tour to observe daily interactions and ask for references from current residents' families to get a more balanced perspective.

Google Reviews

Google Reviews

6 reviews on Google
Welcome Home (Oak Harbor Senior Memory Care) receives high praise for its supportive management and caring staff environment. Reviewers consistently highlight the facility's ability to make residents and families feel like part of a family, with specific commendations for the Executive Director and the overall atmosphere.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Warm, family-like atmosphere
  • Highly responsive and caring management
  • Dedicated and helpful care staff
  • Positive, resident-focused culture

Rating Trends

Tap a year to see what changed

2345.02019(3)5.02023(2)5.02024(1)5.02025(1)

Distribution · 7 analyzed

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How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1With your focus on a warm, family-like atmosphere, how do you help new residents feel at home and connected to others during their first few weeks?
  • 2I noticed your team is very responsive to feedback; what is the best way for us to stay in close communication with the staff regarding our loved one’s daily well-being?
  • 3Given your smaller capacity of 52 residents, how do you tailor your daily activities to ensure everyone feels included and engaged regardless of their memory stage?
  • 4Since you have such a dedicated care staff, how do you ensure that the same team members are consistently working with the same residents to build those strong, familiar bonds?
  • 5In the event of a medical emergency or a sudden change in health, what is your specific protocol for notifying family members and coordinating with outside medical providers?
  • 6How do you balance the need for a structured, safe environment with the desire to keep the atmosphere feeling personal and non-institutional?

Personalized based on this facility's data


Key Review Excerpts

My dad moved in there a month ago he loves the staff he is very well taken care of.im very happy he is there thank you.

Memory care family member · 2023★★★★★

The Executive Director Chelsea McGuire at Welcome Home is AMAZING! Her and her team go above and beyond to meet the needs of their residences while providing a positive, caring atmosphere.

Professional networker · 2024★★★★★

Welcome Home is like having a second family! From housekeeping to the Kitchen to the carestaff and med techs and management are truly the BEST Team I have ever worked with!

Employee/Professional contact · 2025★★★★★
Source: 6 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

8total
43deficiencies
May 1, 2026Inspection

Letter confirms that deficiencies for the cited WACs were verified as corrected during the follow-up inspection on 05/01/2026.; Additional TB screening deficiency noted on page 4, cited previously on 09/19/2025.; Report also notes lack of investigation documentation for resident injuries and falls for Resident 6 and 7.

Training and home care aide certification - BasicWAC 388-78A-2474-2-b
Training and home care aide certification - CPR/First AidWAC 388-78A-2474-2-d
Staff training and orientationWAC 388-78A-2474-3
Background checksWAC 388-78A-24642Corrected Nov 3, 2025

Failed to ensure 4 of 4 staff completed national fingerprint background checks within 120 days of hire.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jan 19, 2026

Failed to ensure 6 of 8 staff met long-term care worker training requirements (basic and specialty training).

Medication refusalWAC 388-78A-2230Corrected Nov 3, 2025

Facility failed to notify physician or evaluate the significance of Resident 6's consistent refusal of multiple prescribed medications.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Nov 3, 2025

Facility failed to ensure 5 of 5 staff initiated tuberculosis (TB) screening within three days of employment.

Food sanitationWAC 388-78A-2305Corrected Nov 3, 2025

Facility failed to ensure 2 of 6 dietary staff had a current food worker card (FWC).

Background checksWAC 388-78A-24642-1
Training and home care aide certification - Continuing EducationWAC 388-78A-2474-2-e
Nonavailability of medicationsWAC 388-78A-2240Corrected Nov 3, 2025

Failed to obtain medications in a timely manner for 5 of 7 residents, resulting in missed doses.

Background checks Employment Nondisqualifying informationWAC 388-78A-24701Corrected Nov 3, 2025

Facility failed to ensure Staff C had a character, competence and suitability (CCS) review completed after a background check showed required review.

Training and home care aide certification requirementsWAC 388-78A-2474

Facility failed to ensure 6 of 6 staff met long-term care worker training requirements.

Training and home care aide certification - SpecialtyWAC 388-78A-2474-2-c
Staff orientation and training documentationWAC 388-78A-2450Corrected Jan 19, 2026

Failed to maintain valid CPR and first-aid cards for several staff members within 30 days of hire.

Training and home care aide certificationWAC 388-78A-2474-1
InvestigationsWAC 388-78A-2371

Failed to investigate and document incidents following falls for 4 residents, including a leg injury.

Changing use of roomsWAC 388-78A-2880Corrected Nov 3, 2025

Facility failed to notify Construction Review Services regarding the change of 4 resident rooms to office space.

Feb 13, 2026Enforcement
$800.00Report

Civil fines of $800.00 each were imposed for the two listed deficiencies, totaling $1,600.00.

Background checks—National fingerprint background checkWAC 388-78A-24642 (1)

The licensee failed to ensure three staff members completed national fingerprint background checks within 120 days of their date of hire. This is an uncorrected deficiency previously cited on September 19, 2025, and December 5, 2025.

Training and home care aide certification requirementsWAC 388-78A-2474 (2)(b)(c)(d)(e)(3)

The licensee failed to ensure six staff members met the long-term care workers training requirements under WAC 388-112A. This is an uncorrected deficiency for subsections (2)(b) and (d), previously cited on September 19, 2025, and December 5, 2025.

Dec 5, 2025Enforcement
$1,100.00Report

Letter details imposition of civil fines totaling $1,100.00 for uncorrected deficiencies previously cited on September 19, 2025.

Background checks—National fingerprint background checkWAC 388-78A-24642 (1)

Five staff members failed to complete national fingerprint background check within 120 days of hire.

Tuberculosis—Testing—RequiredWAC 388-78A-2480 (1)

One staff member was not screened for tuberculosis within three days of employment.

Training and home care aide certification requirementsWAC 388-78A-2474 (1)(2)(b)(c)(d)(e)(3)

Six staff members failed to meet long-term care workers training requirements.

Jun 11, 2025Investigation

Separate follow-up inspection on 08/01/2025 found no deficiencies regarding compliance determination 63646 and the correction of 57193.

Full assessment topicsWAC 388-78A-2090Corrected Jul 31, 2025

The facility failed to complete a full assessment for 3 of 3 newly admitted residents within 14 days of admission.

Oct 3, 2024Fire

The inspection conducted on 10/03/2024 states all violations from previous related inspections have been corrected. Previous inspections occurred on 07/22/2024 and 09/03/2024, which listed several deficiencies regarding maintenance and documentation.; Approval Status: Disapproved. Next inspection scheduled on or after: 08/21/2024.

Extinguishing System ServiceIFC 904.13.5.2

Unable to provide documentation for semi-annual kitchen suppression system servicing.

Securing Compressed Gas Containers, Cylinders and TanksIFC 5303.5.3

5 oxygen cylinders in oxygen storage room are not secured to prevent the cylinders from falling.

Application and UseIFC 603.5.2

Power strip plugged into another power strip at the reception desk.

Inspection, Testing and MaintenanceIFC 907.8

Unable to provide documentation for monthly single station smoke alarm testing.

Fire DrillsGroup I, Group E, and Group R2 Requirements

Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months. Multiple shifts and quarters are missing.

Inspection and MaintenanceIFC 705.2

Unable to provide documentation for annual fire door inspection.

Lock and LatchesIFC 1010

The back gate from the yard is locked from the outside with a padlock, preventing residents and staff from exiting to a safe area.

Testing and MaintenanceIFC 903.5

Missing documentation for annual sprinkler inspection, forward flow test, missing hydraulic calculation signage, and spare sprinkler heads not replaced with current heads.

Activation TestIFC 1032.10.1

Facility is unable to provide documentation for the monthly 30 second activation test for the emergency lights.

Mar 22, 2024Investigation

A follow-up inspection on 05/16/2024 confirmed that the deficiencies were corrected.

Infection controlWAC 388-78A-2610 (2)(f)Corrected Mar 22, 2024

The facility failed to report a COVID-19 outbreak involving 19 residents to the Local Health Jurisdiction (LHJ), preventing the facility from receiving current outbreak guidance.

Oct 30, 2023Inspection

Includes documentation of a subsequent follow-up inspection on 01/03/2024 which found no deficiencies.

Maintenance and housekeepingWAC 388-78A-3090

Facility failed to maintain a safe, sanitary environment: loose toilet riser, unsecured oxygen tanks, loose non-skid strips on ramp, uneven ramp gap, unsecured generator cover, and a broken fan in the kitchen.

Training and home care aide certification requirements (Continuing education)WAC 388-78A-2474

Failed to ensure 2 of 6 staff members completed required 12 hours of continuing education.

Background checksWAC 388-78A-2468

Failed to submit background check authorization within one business day for 2 of 6 staff members.

Training and home care aide certification requirements (First Aid/CPR)WAC 388-78A-2474

Failed to ensure 6 of 6 sampled staff completed First Aid/CPR training that included the first aid component.

Staff documentationWAC 388-78A-2450

Failed to maintain documentation showing staff completed required dementia and mental health training.

Tuberculosis Testing RequiredWAC 388-78A-2480

Failed to ensure 2 of 6 staff members were screened for TB within three days of hire.

Sep 12, 2023Fire

The inspection conducted on 09/12/2023 confirmed that all violations noted during the previous inspection on 08/07/2023 have been corrected.

Sprinkler systems testing and maintenanceIFC 903.5Corrected Sep 12, 2023

Heat wrap and insulation hanging on the outside sprinkler piping near the south east exit.

Extinguishing system serviceIFC 904.12.5.2Corrected Sep 12, 2023

Facility unable to provide an inventory list for monthly single station smoke alarm testing.

Inspection, testing and maintenance of fire alarm and detection systemsIFC 907.8Corrected Sep 12, 2023

Kitchen suppression system installed with 450 degree fusible links with no evidence of a proper heat test in accordance with manufacturer instructions.

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References & Resources

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