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Assisted Living

Summer Hill Assisted Living

Limited public data on Summer Hill Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

165 Sw 6th Ave, Oak Harbor, WA 9827793 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.7/5

based on 11 Google reviews

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Summer Hill Assisted Living Assisted Living in Oak Harbor, WA — Street View
Street View

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What this means for your family

While some families report positive interactions with specific staff members, there are consistent reports of understaffing and service cutbacks following a 2023 ownership change. We strongly recommend asking for current staffing ratios and observing the facility during a weekend or evening shift to ensure your loved one's needs will be met promptly.

Google Reviews

Google Reviews

11 reviews on Google
Summer Hill Assisted Living presents a polarized experience, with recent reviews highlighting a significant decline in quality following a change in ownership in 2023. While some visitors praise the administrative and nursing staff for their warmth and professionalism, other families report severe understaffing, long wait times for basic assistance, and reduced dining options.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms6.0Value3.0

Strengths

  • Warm and welcoming administrative staff
  • Attentive nursing and care team
  • Clean and comfortable living environment

Concerns

  • Severe understaffing leading to delayed resident care (mentioned by 2 reviewers)
  • Reduced menu options and service quality post-ownership change (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)1.02019(1)1.02021(1)5.02022(1)3.02023(1)4.02024(4)5.02026(2)

Distribution · 11 analyzed

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How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It’s wonderful to see how welcoming the administrative team is; how do you ensure that this warm culture extends to the daily care provided by the nursing staff?
  • 2With the recent changes in ownership, what steps are being taken to expand the dining menu and bring back the variety of meal options for residents?
  • 3How does the care team manage resident needs during busy periods to ensure that everyone receives timely assistance and attention?
  • 4What is the process for handling medical emergencies or urgent care needs during the overnight hours?
  • 5Could you tell us more about the daily activity calendar and how you help residents stay engaged with the community?
  • 6As we look at the long-term value of the care provided here, how do you ensure that the quality of services remains consistent with the pricing?

Personalized based on this facility's data


Key Review Excerpts

The nursing and care staff is attentive, involved, and thorough. The dining staff is flexible, efficient, and steady as a rock.

Family member · 2024★★★★★

She would call to receive assistance in using the bathroom and MAYBE would get help within the hour. Even on her last day there as she calls for help she does nothing but sit and wait for staff to get to her.

Rehab patient's family · 2019☆☆☆☆

This facility has changed ownership approximately April/ May 2023. There have been many cut backs in menu options, as well as a complete staff turnover, most residents are dissatisfied.

Local Guide · 2023★★★☆☆
Source: 11 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

11total
35deficiencies
Jun 4, 2026Fire

The inspection report dated 06/04/2026 states that all violations noted during previous related inspections have been corrected and the facility status is now Approved.

Internally illuminated exit signsIFC 1013.5 2021

Exit signs #26 and #23 failed to illuminate during activation test.

Emergency and standby power systems maintenanceIFC 1203.4 2021

No documentation for annual emergency generator servicing or monthly 30-minute full load testing.

Sprinkler systems maintenanceIFC 903.5 2021

5-year internal pipe inspection had uncorrected deficiencies; dry main line needs flushing. No documentation for 3-year dry system full flow trip test.

Carbon monoxide alarm maintenanceIFC 915.6 2021 WAC

Missing documentation for monthly carbon monoxide detector testing (April-October).

Mar 3, 2026Fire

Inspection on 03/03/2026 resulted in 'Disapproved' status. Prior inspections on 11/25/2025 and 01/05/2026 also resulted in 'Disapproved' status due to multiple fire safety violations including documentation gaps for emergency systems, fire drills, and maintenance of fire-resistance-rated construction.

Sprinkler system testing and maintenanceIFC 903.5 2021

5-year internal pipe inspection deficiencies remain uncorrected; dry main line needs flushing. No documentation for 3-year dry system full flow trip test.

Jun 24, 2025Investigation

This letter references Compliance Determinations 61476 and 58987. Follow-up inspection found no current deficiencies.

Other requirementsWAC 388-78A-2040-2

Deficiency previously cited was corrected.

Jun 11, 2025Fire

The facility was found to be in compliance as of the 06/11/2025 inspection, with all previous violations corrected.; Facility status is Disapproved. Next inspection scheduled on or after 01/10/2024.

Sprinkler system testing and maintenanceIFC 903.5

Sprinkler testing from 8/14/23 had uncorrected deficiencies; missing hydraulic design information sign; improper sprinkler heads in walk-ins.

Kitchen fire suppression system serviceIFC 904.12.5.2

Missing documentation for semi-annual kitchen suppression system service; existing system is not UL 300 compliant.

Emergency and standby power systems maintenanceIFC 1203.4

Lack of documentation for required weekly inspections and monthly 30-minute full load testing.

Carbon monoxide alarms and detection systems maintenanceIFC 915.6 2018

Facility is unable to provide documentation for monthly carbon monoxide detector testing.

Exit sign illumination maintenanceIFC 1013.6.3 2018

Facility is unable to provide documentation for the monthly 30 second activation test for emergency exit signs.

Emergency and standby power systems maintenanceIFC 1203.4 2018

Facility does not have a working level 1 generator for emergency lighting; missing annual servicing documentation; missing weekly inspection and monthly 30-minute full load test documentation.

Securing compressed gas containersIFC 5303.5.3 2018

8 oxygen cylinders in room #317 are not secured to prevent falling.

May 2, 2025Enforcement
$400.00Report

Letter details the imposition of a $400.00 civil fine.

Other requirementsWAC 388-78A-2040 (2)

The licensee failed to maintain compliance with the Washington State Patrol Fire Protection Bureau when the facility failed four Fire and Life Safety annual inspections. This is an uncorrected deficiency previously cited on March 7, 2025, and December 24, 2024.

Mar 7, 2025Enforcement
$600.00Report

This is a letter imposing a $600.00 civil fine. The facility must return the SOD (Statement of Deficiencies) within 10 calendar days.

Other requirementsWAC 388-78A-2040 (2)

Facility failed four Fire and Life Safety annual inspections; uncorrected deficiency previously cited on December 23, 2024.

Jan 13, 2025Investigation

Investigation into allegations of verbal abuse and delayed meal service resulted in no citation for those specific allegations, but identified a failure to provide medications.

Nonavailability of medicationsWAC 388-78A-2240

Facility failed to obtain prescribed medications for Resident 1, resulting in 222 missed doses of antidepressant and 35 doses of anticonvulsant medication over several months.

Jun 28, 2024Inspection

This document is a follow-up letter confirming that previously cited deficiencies (43419 and 39542) were found corrected during an inspection on 06/28/2024.; Report includes findings regarding maintenance issues (exposed wires, moldy ceiling tiles, rusted eye wash station, broken fence, debris) and failure to report COVID-19 outbreaks to the local health department promptly.

Infection controlWAC 388-78A-2610-2-c
Infection controlWAC 388-78A-2610-2-a
Infection controlWAC 388-78A-2610-2-f
Nonavailability of medicationsWAC 388-78A-2240
Methods Drying mopsWAC 246-215-06525

Two wet mop heads were stored face down in the kitchen supply closet sink basin, preventing air drying.

Food sanitationWAC 388-78A-2305

Facility failed to store mops in a manner that allows them to air dry.

Tuberculosis Testing RequiredWAC 388-78A-2480

Facility failed to ensure 1 of 6 staff members had TB screening within 3 days of hire.

StaffWAC 388-78A-2450

Facility failed to maintain employment documentation for 1 of 6 staff, specifically orientation, safety training, and continuing education.

Infection controlWAC 388-78A-2610

Facility failed to ensure 10 care staff were fit tested for N-95 respirators as part of a respiratory protection program during a COVID-19 outbreak.

InvestigationsWAC 388-78A-2371

Facility failed to investigate an incident where a resident was found on the floor and document the findings.

Nonavailability of medicationsWAC 388-78A-2240

Facility failed to ensure medications were obtained in a timely manner for 2 residents, resulting in many missed doses.

Timing of preadmission assessmentWAC 388-78A-2070

Facility failed to ensure a pre-admission assessment was completed for 1 resident prior to move-in.

Contact

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References & Resources

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