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Nursing HomeMedicaid Investigative

Wayne Woodlands Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

37 Woodlands Drive, Waymart, PA 18472117 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 14 Google reviews

5
4
3
2
1
Wayne Woodlands Manor Nursing Home in Waymart, PA — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (10 vs median 8.0)
  • High staff turnover (60%)
  • High RN turnover (75%)

Bottom 25% in PA · Below recommended RN staffing · $11,911 in fines

Source: Medicare data

What this means for your family

Wayne Woodlands Manor is highly regarded for its compassionate nursing staff and effective rehabilitation programs, making it a strong candidate for clinical care. However, families should be extremely diligent regarding administrative paperwork and billing processes to avoid the communication issues reported by some previous residents.

Google Reviews

Google Reviews

14 reviews on Google
Wayne Woodlands Manor is frequently praised for its compassionate, dedicated staff who treat residents like family and maintain a clean, welcoming environment. While many families report positive experiences with rehab and daily care, there are serious concerns regarding administrative transparency and billing practices that have caused significant distress for some families.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean9.0Activities10.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Compassionate and dedicated nursing staff
  • Clean and well-maintained facility
  • Effective rehabilitation services
  • Welcoming atmosphere for visitors and pets

Concerns

  • Administrative and billing mismanagement (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.72017(3)5.02018(1)5.02019(2)5.02020(2)5.02022(1)1.02024(1)4.82025(5)

Distribution · 15 analyzed

5
10
4
2
3
1
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's current CMS health inspection rating, what specific steps are you taking to address the recent state violations and improve your overall quality of care?
  • 2I noticed some feedback regarding administrative and billing processes; could you walk me through how your team handles billing inquiries to ensure transparency for families?
  • 3Communication is a priority for us; what is the standard process for keeping families updated on a loved one's health status, and who should we reach out to if we have questions?
  • 4With a capacity of 117 residents, how do you ensure that each resident receives personalized attention and that the staff-to-resident ratio remains consistent throughout the day?
  • 5We love that the facility is pet-friendly; what does a typical day look like for residents in terms of social activities and opportunities to interact with visiting pets?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating immediately with their primary family contact?

Personalized based on this facility's data


Key Review Excerpts

Every member of the staff deeply cares about the residents and their outcomes. From Judy, to the nurses, to the PT team, everyone here is passionate about the work they do.

Family member · 2025★★★★★

The entire staff was professional and hard working. The place was always clean. Food was good. The cna’s were top notch. All of these people truly cared for my Mother.

Long-term resident's family · 2019★★★★★

They have rehabbed my mother twice so far for falls, as she is elderly. Seemed pretty attentive and clean.

Long-term resident's family · 2017★★★★
Source: 14 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.92hrs
96%
All nurses + aides combined
Staff Turnover
60%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
15.3%
PA
18.4%
Wayne
10.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility33.5%
Worse than Avg
Here
33.5%
US
19.4%
PA
26.0%
Wayne
18.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility25.4%
Worse than Avg
Here
25.4%
US
14.4%
PA
17.5%
Wayne
10.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.8%
Worse than Avg
Here
29.8%
US
19.5%
PA
19.9%
Wayne
19.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
12.1%
PA
8.3%
Wayne
7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
95.5%
PA
93.5%
Wayne
90.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility87.5%
Better than Avg
Here
87.5%
US
79.8%
PA
68.7%
Wayne
64.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.1%
Better than Avg
Here
91.1%
US
81.8%
PA
69.2%
Wayne
67.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
PA
1.4%
Wayne
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
1penalties
Near state avg (10.1)
15 complaint-triggered
$11,911 in fines

Wayne Woodlands Manor has a concerning pattern of repeated abuse and neglect violations, with 15 complaint-triggered deficiencies indicating families have filed reports with authorities. Key problem areas include resident safety and abuse prevention, quality of care, and medication management. While the facility has corrected each violation when cited, the recurring nature of serious issues—particularly multiple instances of failing to protect residents from abuse—suggests ongoing systemic problems that families should carefully consider.

Nov 21, 2025Routine
13
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0919Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0324Minimal · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Minimal · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Minimal · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Nov 21, 2025Complaint
3
0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Jul 8, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 14, 2025Routine
10
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0740Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0919Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Feb 14, 2025Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Aug 5, 2024Complaint
5
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Nov 21, 2025

$57,330

Ownership & Operations

Who Operates This Facility

Owner / Operator

Wayne Woodlands Manor

Organization Type

nonprofit

Ownership & Management

Owners

Wayne Woodlands Manor

Owner · Organization

100%

Key personnel

Fox, DianeManaging Control - Governing BodyGelderman, BridgetManaging Control - Governing BodyMeagher, PaulManaging Control - Governing BodyMoro, NancyManaging Control - Governing BodyMumford, DirkManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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