Aventura at Creekside
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (16 vs median 8.0)
- High staff turnover (61%)
- High RN turnover (54%)
Bottom 25% in PA · Below recommended RN staffing · Worst in AVENTURA HEALTH GROUP chain · $134,376 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
While the facility has received high marks for its therapy team and management responsiveness, the recurring reports of hygiene issues and call-bell delays are significant red flags. We strongly recommend that you visit during a weekend or evening shift to observe staffing levels firsthand and ask management specifically how they ensure daily hygiene and prompt response to patient needs.
Google Reviews
Google Reviews
50 reviews on Google“Aventura at Creekside receives highly polarized feedback, with many reviewers praising the facility's recent management changes and the attentiveness of the therapy staff. However, several families have reported serious concerns regarding basic hygiene, neglect, and staff responsiveness, particularly during off-hours. Prospective families should weigh the positive reports of professional rehab services against the critical accounts of inconsistent patient care.”
Quality Themes
Tap a score for detailsStrengths
- Professional and attentive physical therapy team
- Responsive and communicative management
- Clean and well-maintained facility environment
- Compassionate nursing and aide staff
Concerns
- Poor hygiene and neglect of patient cleanliness (mentioned by 3 reviewers)
- Slow or non-responsive call bell/nursing assistance (mentioned by 2 reviewers)
- Understaffing leading to overworked employees (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent focus on medication management, could you walk me through your specific process for ensuring medications are administered accurately and on time?
- 2I noticed the facility has had some recent state-level citations; what specific steps has the leadership team taken over the last few months to address these and improve the quality of care?
- 3With your current staffing levels, what is your protocol for ensuring that residents receive timely assistance when they use their call bells?
- 4How does your team ensure consistent daily hygiene and grooming for residents, and how do you monitor this to ensure every resident's needs are met?
- 5I see that your physical therapy team is highly regarded; how do you integrate their work with the daily nursing care to ensure my loved one stays active and comfortable?
- 6In the event of a sudden medical change or emergency, what is the exact chain of communication to ensure our family is notified immediately?
Personalized based on this facility's data
Key Review Excerpts
“I had a concern and quickly received calls from Karen K, Cole and April, who immediately took action and great care of our mom. Each are true professionals who were reachable by phone if needed, and who listened and exhibited sincerity and caring.”
“My uncle is here we went to see 2 days in a row there was blood on his pillow case the 1st day I told staff the very next day still there. He just called me saying he was looked in his room he tried to get a nurse but couldn't reach call bell”
“The team at Aventura at Creekside really cares. From the nurses and therapy staff to the aides, dietary, activities, and housekeeping, everyone works together to help patients heal and get back home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered 33 deficiencies, including serious concerns about abuse/neglect reporting and resident protection. The facility shows persistent problems with food safety and preparation, accident prevention, and medication management across multiple surveys. While most issues have correction dates, one accident hazard violation and one resident rights issue remain uncorrected, suggesting ongoing safety and care quality concerns.
Apr 3, 2026Routine14
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Aug 28, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Jul 31, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Jul 31, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 15, 2025Complaint2
Environmental Deficiencies
Have policies on smoking.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Apr 3, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Federal Penalties
Fine
Jul 31, 2025
$136,785
Payment Denial
Mar 13, 2024
61-day denial
Ownership & Operations
Who Operates This Facility
Aventura at Creekside
for profit
Chain Affiliation
Aventura Health Group
11 facilities nationwide
Chain avg rating: 1.8/5 · Rank 8 of 11 (Worst)
Ownership & Management
Owners
Cpp Senior Holdings LLC
Owner · Organization
Kaszirer, Moishe
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit aventuraatcreekside.com
Medicare data downloads
Original nursing home datasets
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