Waters of Mckenzie a Rehabilitation & Nursing Ctr
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 38 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 5.0)
- High staff turnover (61%)
- High RN turnover (57%)
Below average in TN · Critically understaffed (RN) · No penalties on record
What this means for your family
The facility is highly regarded for its cleanliness and friendly staff, making it a comfortable environment for long-term care. However, if you are considering this facility for intensive post-surgical rehabilitation, we recommend touring the gym to ensure they have the specific equipment required for your recovery needs.
Google Reviews
Google Reviews
38 reviews on Google“The Waters of McKenzie is frequently praised for its modern, clean facility and a staff that many describe as caring and professional. While many visitors and family members report a positive, welcoming atmosphere, some reviewers have raised concerns regarding staffing levels and the adequacy of rehabilitation equipment for intensive recovery needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Professional and caring staff
- Engaging activities and events
- Welcoming, positive atmosphere
Concerns
- Understaffing issues (mentioned by 2 reviewers)
- Inadequate rehabilitation equipment/gym (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, how do you ensure that residents receive timely assistance with daily needs and medication management?
- 2I noticed the facility has a very welcoming atmosphere; could you walk me through the daily activity schedule and how you encourage residents to participate?
- 3Since rehabilitation is a key part of recovery, could you show me the gym area and explain how you manage therapy sessions for residents?
- 4I appreciate that you actively engage with feedback online; how do you use that input from families to improve the quality of care provided here?
- 5With the recent health inspection findings, what specific steps has the leadership team taken to address those areas and enhance the overall safety and care environment?
- 6In the event of a medical emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“I just spent 6 weeks at Waters for rehab after my last surgery. Everyone there was awesome. The place is clean and only occasional smell but staff get right on it.”
“My mom received the best care at this nursing home. The staff are attentive, supportive, and caring to the residents. I am forever grateful for their support, care, and kindness they provided for my mom and our family.”
“My stepmother was there after having a stroke. The facility is clean and she said the food was good. She wasn't getting proper rehab and I do not believe they have the facilities or gym area to do it in.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Waters of McKenzie shows a concerning pattern with multiple deficiencies across four surveys, including two complaint-triggered reports where families filed concerns about fire safety. The facility has ongoing issues with fire safety systems, resident care quality, and medication management that persist across multiple years, though all violations have reportedly been corrected by the provider.
Apr 17, 2025Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 4, 2025Complaint2
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 3, 2022Routine5
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Oct 10, 2019Routine4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Waters of Mckenzie a Rehabilitation & Nursing Ctr
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 34 of 69
Ownership & Management
Owners
Gubin Enterprises Limited Partnership
Owner · Organization
Blisko, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit watersofmckenzie.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.