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Strong Medicare quality ratings; public reviewers often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 25 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 1 finding in latest survey
Ahc Mckenzie has a strong overall Medicare rating. Public reviewers frequently mention: attentive and caring nursing staff and effective rehabilitation and therapy services. Review the component ratings and current source records before deciding.
Most families report high satisfaction with the facility, specifically praising the attentive nursing staff, effective physical therapy, and engaging activity programs. However, one critical review highlighted severe concerns regarding medication errors, unmonitored falls, and poor communication during emergencies.
Quality Themes
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Concerns
Rating Trends
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Distribution · 25 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“Cherrywood Nursing Home was a horrible experience for my sister and our family. There were medication errors, unexplained bruises that looked like fingerprints left on her, and poor communication throughout her stay.”
“I am very pleased with the care my Nanny, receives she able to get her hair fixed from the in house beauty shop, she gets therapy and loves it there and the staff really cares for her and keeps me well updated on her health.”
“I'm a resident and I would not want to go anywhere else. That it's a lot of fun. Rachel, the one that puts activities together. She does such a good job.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
AHC McKenzie shows a relatively clean inspection record with only 3 minor deficiencies across 2 surveys, all corrected by the facility. Issues involved medical records management, treatment planning, and building safety doors. The deficiencies were spread across different years (2019, 2022) in unrelated care areas, suggesting isolated rather than systemic problems, which is a positive indicator for families considering this facility.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ahc Mckenzie
for profit
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 90 of 260
Owners
Undisclosed
Ownership Data Not Available · Organization
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Google Reviews
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