Ahc Mckenzie
Strong Medicare quality ratings; families often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
This facility is highly regarded for its therapeutic excellence and engaging social activities, making it a great choice for rehabilitation. However, families should remain vigilant and maintain frequent communication with the nursing team to ensure medication and safety protocols are strictly followed.
Google Reviews
Google Reviews
24 reviews on Google“Most families report high satisfaction with the facility, specifically praising the attentive nursing staff, effective physical therapy, and engaging activity programs. However, one critical review highlighted severe concerns regarding medication errors, unmonitored falls, and poor communication during emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Effective rehabilitation and therapy services
- Engaging resident activity programs
- Clean and well-maintained environment
Concerns
- Serious medical and safety incidents including medication errors and unnotified falls
- Difficulty with facility access and unresponsive front desk
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much care the management puts into responding to community feedback; how do you use that feedback to improve the resident experience?
- 2We are looking for a place where medical needs are handled with extreme precision; what specific protocols do you have in place to ensure medication management is error-free?
- 3Since we want to ensure our loved one is always safe, can you walk us through your process for monitoring residents to prevent falls and how you notify families immediately if an incident occurs?
- 4The facility looks very well-maintained; what is your routine for keeping the common areas and resident rooms clean and comfortable?
- 5What are some of the favorite daily activities or social programs that keep the residents engaged and active here?
- 6How do you ensure that the front desk and administrative staff are easily accessible to family members when we have questions or need to visit?
Personalized based on this facility's data
Key Review Excerpts
“The staff welcomed us with open arms (in every dept.) They happily take care of all his needs in everyway. They had been so good to him that after his therapy ended..he wanted to stay!”
“Cherrywood Nursing Home was a horrible experience for my sister and our family. There were medication errors, unexplained bruises that looked like fingerprints left on her, and poor communication throughout her stay.”
“I am very pleased with the care my Nanny, receives she able to get her hair fixed from the in house beauty shop, she gets therapy and loves it there and the staff really cares for her and keeps me well updated on her health.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
AHC McKenzie shows a relatively clean inspection record with only 3 minor deficiencies across 2 surveys, all corrected by the facility. Issues involved medical records management, treatment planning, and building safety doors. The deficiencies were spread across different years (2019, 2022) in unrelated care areas, suggesting isolated rather than systemic problems, which is a positive indicator for families considering this facility.
May 12, 2022Routine2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Aug 21, 2019Routine1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Ahc Mckenzie
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 90 of 260
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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