Waters of Huntington Skilled Nursing Facility, the
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 46 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 6)
- High staff turnover (53%)
Below average in IN · Critically understaffed (RN) · No penalties on record
What this means for your family
The facility is highly regarded for its compassionate staff and responsive leadership, making it a strong candidate for those prioritizing a caring environment. However, because a large portion of the positive reviews are brief or lack detail, we recommend scheduling an in-person tour to observe the daily interactions and activities for yourself.
Google Reviews
Google Reviews
46 reviews on Google“The Waters of Huntington receives overwhelmingly positive feedback, with numerous reviewers highlighting the compassionate and dedicated nature of the staff. The Social Services Director, Chgon Baker, is frequently cited by name for going above and beyond to support residents and their families. While the facility is praised for its home-like atmosphere and attentive care, the high volume of short, text-less reviews suggests a potential effort to boost the facility's online presence.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Highly praised social services leadership
- Welcoming and home-like environment
- Strong communication with family members
Concerns
- High volume of generic, text-less reviews (mentioned by 20 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 51 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the recent focus on staffing and health inspections, what specific steps are you taking to improve clinical oversight and ensure consistent care for all 85 residents?
- 2I noticed that your social services team receives a lot of praise; how do they actively involve families in the daily life and activity planning for their loved ones?
- 3Since online feedback is a primary way families stay connected, could you explain your process for addressing family concerns that are raised through digital channels?
- 4With 14 recent state violations noted, what changes have been implemented to ensure your facility meets safety and health standards moving forward?
- 5How do you ensure that medical care and emergency responses remain prompt and reliable, especially during overnight or weekend shifts?
- 6What measures are in place to ensure that the warm, home-like environment described by many visitors remains a priority while the facility works to improve its clinical ratings?
Personalized based on this facility's data
Key Review Excerpts
“Wonderful caring staff who are easy for the family to work with and very good at individualizing care needs. I am really pleased that we were lucky to find such a great placed for our loved one.”
“They even have new programming and activities specifically for the memory springs unit, and that means so much to me!!!”
“The staff is really nice and thoughtful, they listen to my concerns and to let them know if I ever need anything for my Dad. At times it's not perfect but they do their best, such a blessing that Dad resides here”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that prompted 11 deficiency findings, including concerning issues with nursing staff competencies, resident assessments, and response to alleged violations. The facility shows persistent problems with fire safety systems (recurring alarm and sprinkler issues), medication management, and accident prevention across multiple surveys. While all deficiencies were reportedly corrected by the facility, the pattern of recurring safety violations and complaint-driven investigations suggests ongoing care quality concerns that warrant careful consideration.
Nov 24, 2025Complaint2
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Jul 28, 2025Routine25
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish methods for sharing information.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Services Deficiencies
Meet other general requirements that are deficient.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Apr 11, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 4, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 4, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ownership & Operations
Who Operates This Facility
Waters of Huntington Skilled Nursing Facility, the
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 27 of 69
Ownership & Management
Owners
Johnson Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
46 reviews from families & visitors
Official Website
Visit watersofhuntington.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.