The Watermark at Beverly Hills

The inspection identified two deficiencies: one Type A citation regarding insufficient staff association on Guardian, and one Type B citation concerning missing TB test records for staff. The facility was otherwise observed to be clean, sanitary, and compliant with several operational standards.

This report details a complaint investigation conducted on August 20, 2025, regarding allegations of inadequate food service, unsanitary conditions, and pest issues. The investigation found no evidence to substantiate any of the three allegations cited.

The report details a complaint investigation conducted on 04/17/2025 regarding allegations of a resident developing a stage 3 pressure injury, staff failing to follow medication orders, and the facility operating outside its license scope. All three allegations were found to be UNSUBSTANTIATED based on the preponderance of evidence standard.

The facility underwent an unannounced annual required visit on 11/20/2024. The physical plant, safety equipment, and general cleanliness were observed to be adequate. However, one Type B deficiency was cited regarding staff response time to an alarm signal system, which requires corrective action.

FACILITY EVALUATION REPORT

This report details a complaint investigation regarding facility disrepair and inadequate food service. The investigation found that the allegations were unsubstantiated, as residents and staff provided accounts that contradicted the claims. The facility was observed to be managing water damage from a burst pipe, but no immediate health or safety violations were cited.

COMPLAINT INVESTIGATION REPORT

The facility underwent an unannounced Annual continuation case management visit. The inspection noted that while many areas were compliant, a deficiency was cited regarding staff records. Specifically, personnel records were not available for the Licensing Program Analyst's review.