Everett Plaza
Limited public data on Everett Plaza. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 20 Google reviews
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What this means for your family
Everett Plaza offers a strong, pet-friendly community with engaging activities that many residents appreciate. However, because of serious reports regarding staffing levels and hygiene, we strongly recommend that you conduct an unannounced visit during a weekend or evening to verify the quality of care firsthand.
Google Reviews
Google Reviews
20 reviews on Google“Everett Plaza receives highly polarized feedback, with some residents and families praising the community atmosphere, pet-friendly environment, and effective management, while others report severe neglect and poor communication. Critical concerns center on staffing shortages, hygiene standards, and administrative issues regarding billing and resident care. Prospective families should be aware of the stark contrast between long-term resident satisfaction and reports of neglect.”
Quality Themes
Tap a score for detailsStrengths
- Pet-friendly environment
- Active social and event calendar
- Helpful and friendly staff members
- Clean facility environment
Concerns
- Chronic understaffing leading to neglect (mentioned by 2 reviewers)
- Poor quality or insufficient food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We love that you are a pet-friendly community; how do residents typically interact with their pets or any resident animals during the day?
- 2Could you walk us through the monthly social calendar and how residents get involved in the different group events?
- 3What is the process for communicating important updates or changes in a resident's care to their family members?
- 4Could you tell us a bit more about the dining experience, specifically regarding how much variety there is in the daily menus?
- 5How does the care team manage resident needs during the night or in the event of a medical emergency after hours?
- 6We noticed the facility is very well-maintained; how often are the common areas and resident rooms deep-cleaned?
Personalized based on this facility's data
Key Review Excerpts
“It’s also super clean, pets are allowed and you get: Three meals a day... medication taken care of for you, your laundry done one/week, housekeeping once/week, fun activities to keep you busy.”
“The residents enjoy a strong sense of community as a result of carefully planned events. Animal visits are one of the favorites. Along with our dog visits there are visits with bunnies and even a llama.”
“Always run short staffed and residents are very neglected. There has been an entire week on several occasions my relative was not even bathed.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Apr 6, 2026Investigation
This document is a follow-up inspection letter confirming no deficiencies were found during the 04/06/2026 inspection and that previous deficiency 69786 was corrected.
The facility previously had a fire safety deficiency which has now been corrected.
Apr 2, 2026Fire
The facility was found to be in compliance as of the 04/02/2026 inspection. Previous inspections on 09/24/2025, 10/28/2025, and 12/01/2025 contained various deficiencies including labeling, appliance connections, owner responsibility documentation, fire door obstructions, extinguisher maintenance, and egress obstruction, all of which have been corrected.
Annual sprinkler system inspection from 5/5/2025 had deficiencies that were not corrected; need QR sprinkler head sample test results.
Dec 1, 2025Fire
Inspection status is marked as 'Disapproved' as of the final inspection on 12/01/2025 due to uncorrected sprinkler deficiencies.
Gas appliance on casters in kitchen not limited by a restraining device.
Resident room 247 and 131 fire doors blocked open by objects (stuffed animal and wedge), preventing latching.
Multi-plug adapter found in activities office unable to be verified as UL 498A listed.
Facility unable to provide documentation that the annual fire resistance rated construction material inspection has been completed.
Portable fire extinguisher near 2nd floor elevator missing monthly maintenance for June, July, and August.
Annual sprinkler system inspection from 5/5/2025 had deficiencies not corrected; need QR sprinkler head sample test results.
Several carts blocking emergency exit in main laundry.
Jul 24, 2025Investigation
Facility also cited for RCW 70.129.030 related to the same incident.
The facility failed to provide 30-day advance written notice to a resident regarding a change in service fees for meals and laundry.
Jun 25, 2025Inspection
A follow-up inspection on 08/19/2025 found no deficiencies, indicating that the cited deficiencies were corrected.; Plan of Correction submitted by Laura Williams, Executive Director, dated July 4, 2025.
Facility failed to ensure 2 of 6 staff members completed the required 12 hours of annual Department approved continuing education.
Facility failed to ensure 4 of 6 staff members were screened for tuberculosis within three days of hire.
Multiple issues observed: unsanitary bathrooms, debris/stains in common areas, structural damage including water-damaged ceiling, broken carpet, holes in exterior stairwell and floor, trip hazards from damaged stairs/tiles, and lack of cleaning schedules for kitchen equipment.
Facility failed to ensure 2 of 4 staff members had valid, renewed Washington State background checks completed every two years.
Staff A could not remember why their TB test was late. Staff B did not have a TB test at the time of hire. Director of Nursing stated a better system is needed for testing within 3 days of hire.
May 28, 2025Investigation
Letter confirms that as of 05/28/2025, no deficiencies were found and the facility meets licensing requirements.
Deficiencies previously cited were corrected.
May 19, 2025FireCleanReport
This document represents the most recent inspection report dated 2025-05-19, which indicates that all violations noted during previous related inspections have been corrected.
Mar 24, 2025Enforcement$400.00Report
This is an uncorrected citation previously cited on January 15, 2025. A civil fine of $400.00 was imposed.
The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau after failing four Fire and Life Safety inspections.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit carepartnersliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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