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Limited public data on Everett Plaza. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 21 Google reviews
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Every family's needs are unique. We encourage you to visit Everett Plaza in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Everett Plaza receives highly polarized feedback, with some residents and families praising the community atmosphere, pet-friendly environment, and effective management, while others report severe neglect and poor communication. Critical concerns center on staffing shortages, hygiene standards, and administrative issues regarding billing and resident care. Prospective families should be aware of the stark contrast between long-term resident satisfaction and reports of neglect.
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Key Review Excerpts
“The residents enjoy a strong sense of community as a result of carefully planned events. Animal visits are one of the favorites. Along with our dog visits there are visits with bunnies and even a llama.”
“Always run short staffed and residents are very neglected. There has been an entire week on several occasions my relative was not even bathed.”
Source: WA Dept. of Social & Health Services
This document is a follow-up inspection letter confirming no deficiencies were found during the 04/06/2026 inspection and that previous deficiency 69786 was corrected.
The facility previously had a fire safety deficiency which has now been corrected.
The facility was found to be in compliance as of the 04/02/2026 inspection. Previous inspections on 09/24/2025, 10/28/2025, and 12/01/2025 contained various deficiencies including labeling, appliance connections, owner responsibility documentation, fire door obstructions, extinguisher maintenance, and egress obstruction, all of which have been corrected.
Annual sprinkler system inspection from 5/5/2025 had deficiencies that were not corrected; need QR sprinkler head sample test results.
Inspection status is marked as 'Disapproved' as of the final inspection on 12/01/2025 due to uncorrected sprinkler deficiencies.
Portable fire extinguisher near 2nd floor elevator missing monthly maintenance for June, July, and August.
Annual sprinkler system inspection from 5/5/2025 had deficiencies not corrected; need QR sprinkler head sample test results.
Multi-plug adapter found in activities office unable to be verified as UL 498A listed.
Facility unable to provide documentation that the annual fire resistance rated construction material inspection has been completed.
Resident room 247 and 131 fire doors blocked open by objects (stuffed animal and wedge), preventing latching.
Several carts blocking emergency exit in main laundry.
Gas appliance on casters in kitchen not limited by a restraining device.
Facility also cited for RCW 70.129.030 related to the same incident.
The facility failed to provide 30-day advance written notice to a resident regarding a change in service fees for meals and laundry.
A follow-up inspection on 08/19/2025 found no deficiencies, indicating that the cited deficiencies were corrected.; Plan of Correction submitted by Laura Williams, Executive Director, dated July 4, 2025.
Staff A could not remember why their TB test was late. Staff B did not have a TB test at the time of hire. Director of Nursing stated a better system is needed for testing within 3 days of hire.
Multiple issues observed: unsanitary bathrooms, debris/stains in common areas, structural damage including water-damaged ceiling, broken carpet, holes in exterior stairwell and floor, trip hazards from damaged stairs/tiles, and lack of cleaning schedules for kitchen equipment.
Facility failed to ensure 4 of 6 staff members were screened for tuberculosis within three days of hire.
Facility failed to ensure 2 of 4 staff members had valid, renewed Washington State background checks completed every two years.
Facility failed to ensure 2 of 6 staff members completed the required 12 hours of annual Department approved continuing education.
Letter confirms that as of 05/28/2025, no deficiencies were found and the facility meets licensing requirements.
Deficiencies previously cited were corrected.
This document represents the most recent inspection report dated 2025-05-19, which indicates that all violations noted during previous related inspections have been corrected.
This is an uncorrected citation previously cited on January 15, 2025. A civil fine of $400.00 was imposed.
The facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau after failing four Fire and Life Safety inspections.
Contact this facility directly and verify the details that matter most to your family.
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