Warrenton Woods of Journey LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (8 vs median 5.0)
Below average in GA · Below recommended RN staffing · No penalties on record
What this means for your family
The facility has shown significant improvement in communication and activity programming in recent years, making it a strong option for rehabilitation. However, given the serious historical concerns regarding medication management for dementia patients, we strongly advise families to conduct a thorough tour and ask specific questions about how medication is tracked and how residents are supervised in memory care units.
Google Reviews
Google Reviews
12 reviews on Google“Warrenton Woods of Journey LLC receives polarized feedback, with recent reviews highlighting dedicated therapy teams and engaging activity directors, while older reviews raise serious concerns regarding medication oversight and hygiene. Families praise the facility for its warm, home-like atmosphere and professional staff, but past reports of unmanaged dementia care and neglected linen changes suggest significant inconsistencies in daily care standards.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Engaging activity directors and events
- Warm and friendly staff interactions
- Clean and cozy facility environment
Concerns
- Inadequate medication administration and supervision for dementia patients (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on enhancing our memory care services, what specific training or protocols do your staff members follow to ensure residents receive accurate and timely medication administration?
- 2I noticed the facility has a strong reputation for engaging activities; could you walk me through how you tailor these programs to support residents who may need extra supervision or cognitive support?
- 3With your rehabilitation therapy program being a noted strength, how do you coordinate that care with the nursing team to ensure consistency in a resident's daily health management?
- 4Could you explain the current oversight process for medication management to ensure that residents, particularly those in memory care, receive the correct dosages at the right times?
- 5Since your team is often described as warm and friendly, how do you maintain that high level of personal connection while also addressing the recent health inspection findings regarding staffing and care delivery?
- 6In the event of a medical concern or a change in a resident's condition, what is your specific communication protocol for keeping family members informed and involved in the care plan?
Personalized based on this facility's data
Key Review Excerpts
“The directors and staff turned his situation around through occupational, physical and speech therapies to the point where he was back on track.”
“I would often find her medication in her pocket or in her sock. The staff was not making sure she took it. The dementia patients were fastened up on a hall without supervision and would often have squabbles where licks were passed.”
“The communication with families is great, they keep us updated and involved. It gives me peace of mind knowing my loved one is in such good hands.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
12
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints triggering 26 of the 44 total deficiencies, raising serious concerns about this facility's care quality. The most recurring issues involve resident rights violations, infection control problems, and fire safety deficiencies. While all violations show correction dates, the high volume of complaint-driven deficiencies and repeated problems with infection control and safety systems suggest ongoing operational challenges that families should carefully evaluate.
Apr 1, 2026Routine2
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 24, 2025Complaint8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 24, 2025Routine14
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Oct 31, 2023Complaint18
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Oct 31, 2023Routine2
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Warrenton Woods of Journey LLC
for profit
Chain Affiliation
Journey Healthcare
34 facilities nationwide
Chain avg rating: 1.8/5 · Rank 3 of 9
Ownership & Management
Owners
Selectis Health INC
Owner · Organization
Baller, Lance
Owner (parent company)
Furstenberg, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Neuman, Clifford
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.