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Assisted Living

Walnut Place Pc Unit

Families consistently rate this highly — reviewers highlight exceptional rehabilitation and physical therapy teams. Schedule a visit to confirm the fit.

5515 Glen Lakes Dr, Vickery Meadow · Dallas, TX 75231100 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 206 Google reviews

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Walnut Place Pc Unit Assisted Living in Dallas, TX — Street View
Street View

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What this means for your family

This facility is an excellent choice for families prioritizing high-quality rehabilitation and a warm, professional administrative experience. However, if your loved one requires high-acuity nursing, you should specifically inquire about recent staffing levels and the consistency of night-shift response times to ensure their needs are met promptly.

Google Reviews

Google Reviews

206 reviews on Google
Walnut Place is highly regarded by many families for its exceptional rehabilitation therapy and the compassionate, professional nature of its administrative staff, particularly Svetlana Santic. While many praise the facility's cleanliness and welcoming atmosphere, some reviewers have raised serious concerns regarding inconsistent nursing care, staffing shortages on certain floors, and occasional issues with communication regarding billing and discharge.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean8.0Activities9.0MedsN/AMemory9.0Comms6.0Value7.0

Strengths

  • Exceptional rehabilitation and physical therapy teams
  • Compassionate and professional administrative leadership
  • Clean and well-maintained facility environment
  • Warm and welcoming atmosphere for residents

Concerns

  • Inconsistent nursing care and slow response to call buttons (mentioned by 4 reviewers)
  • Staffing shortages and high turnover (mentioned by 3 reviewers)
  • Communication gaps regarding billing and discharge (mentioned by 2 reviewers)
  • Issues with food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(5)'19(5)'21(45)'23(44)'25(2)

Distribution · 201 analyzed

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22

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your physical therapy and rehab teams; how closely do the therapists work with the nursing staff to support a resident's mobility goals?
  • 2With such a warm and welcoming atmosphere here, what kind of daily social activities or group outings do residents typically participate in?
  • 3How does the nursing team manage call button responses during the night shifts to ensure residents feel supported and safe?
  • 4Can you tell us more about your current staffing model and how you ensure consistent care even during busy periods?
  • 5What is the process for communicating important updates to families, specifically regarding changes in care plans or billing statements?
  • 6How does the dining team approach menu variety and meal quality to ensure residents enjoy their daily nutrition?

Personalized based on this facility's data


Key Review Excerpts

During the final months (weeks) of my mother’s life, I cannot express the love that I feel for the 5th floor nursing staff. Even though she was under hospice care, they treated my mother with so much love and kindness and watched over her like she was their family.

Memory care family member · 2024★★★★★

The therapy department was fantastic! They got my FIL up and walking and gave great service. We decided not to have him return home & knew there wasn’t a better place for him than to stay at Walnut Place in their assisted living.

Rehab patient's family · 2020★★★★★

The staff that I met - Svetlana, Tiana, Melkam, and Shainai were all helpful, very professional, and friendly. Walnut Place was clean and home-felt. The food smelled really good.

Prospective resident's family · 2024★★★★★
Source: 206 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
5deficiencies

Key Findings

Walnut Place PC Unit has had previous inspections resulting in health code and life safety code violations, including issues with resident service plans and building maintenance. However, there are currently no active enforcement actions listed for this facility.

Jul 12, 2022Routine

Health Code (2 violations)

Health CodeCorrected Aug 31, 2022

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Health CodeCorrected Aug 31, 2022

The facility failed to describe and document an injury, accident, or illness in the manner required.

Aug 17, 2021Routine

Life Safety Code (3 violations)

Life Safety CodeCorrected Sep 10, 2021

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Sep 10, 2021

The facility failed to ensure the building was kept in good repair.

Life Safety CodeCorrected Sep 10, 2021

The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lcs Wp LLC

Organization Type

for profit

Management Company

LIFE CARE SERVICES LLC

Administrator

LEMAPU LEMANUA

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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