Assisted LivingMemory Care

Jacksons Place

Name: Public quality & inspection record for Jacksons Place
Creator: EveryPlace
License: https://everyplace.care/research-policy

Families consistently rate this highly — reviewers highlight warm and attentive staff. Schedule a visit to confirm the fit.

11240 Hillcrest Rd, North Dallas · Dallas, TX 75230|9 beds|Licensed & Active

Source: TX HHSC — view official record

Google rating

4.6/5

based on 77 Google reviews

(214) 696-1643 Directions Website

Street View

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What this means for your family

This facility is an excellent choice if you prioritize a social, community-driven environment with highly attentive staff. While the recent trend shows a significant recovery in quality under new leadership, you should verify the current state of apartment renovations during your tour.

Google Reviews

77 reviews on Google

Meadowstone Place is highly regarded for its warm, community-oriented atmosphere and exceptionally caring staff who treat residents like family. While many praise the beautiful gardens, amenities, and social activities, some long-term residents have noted a decline in property maintenance and a loss of personal touch during certain management transitions.

Quality Themes

Tap a score for details

Strengths

Warm and attentive staff
Beautifully landscaped grounds and gardens
Robust social activities and community events
Spacious, well-lit apartments
Strong sense of community and companionship

Concerns

Outdated interior facilities and lack of renovations
Fluctuations in staff consistency and property maintenance quality

Rating Trends

Tap a year to see what changed

Distribution · 64 analyzed

How They Respond to Reviews

87%response rate

Good

The owner uses a tiered response strategy: providing deeply empathetic, personalized narratives for reviews involving family loss or long-term residency, while using standardized templates for shorter, feature-based reviews. They maintain a warm, community-focused tone across all interactions.

Questions for Your Tour

1With such a small community of only 9 residents, how do you foster a sense of companionship and prevent anyone from feeling isolated?
2I noticed how much you value community engagement in your responses; could you tell us more about the specific social activities or garden events planned for this month?
3The gardens look beautiful in photos; how often are the grounds and landscaping maintained to ensure they are safe for residents to enjoy?
4Since you are memory care certified, what specific protocols are in place to handle medical emergencies or sudden changes in a resident's health during the night?
5Are there any upcoming plans for interior updates or renovations to the apartments to keep the living spaces feeling fresh?
6How do you ensure that the high level of attentive care we see in your community remains consistent across all shifts and staff members?

Personalized based on this facility's data

Key Review Excerpts

“The staff brought so much joy to the entertainment- dancing around with the residents and making them laugh and smile. What a treat to witness this beautiful place!”

Visitor/Performer · 2025★★★★★

“My mom lived in Meadowstone Place for 13 years. For her first years, everything was really good; however, for quite a few years after that there were a number of changes in their staff. Sadly, we saw much of the property decline and they also lost much of their personal touch. In August 2026 they got a new Director, Jennifer Daniels, and she has brought it back to a 5 start retirement complex!”

Long-term resident's family · 2026★★★★★

“My sister has lived here for the past 3 years, and I am very impressed by how staff and management keep family members in the loop with changes and updates. The staff is readily available for residents and family members, and they seem to really care about their wellbeing.”

Resident's family · 2021★★★★★

Source: 77 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total

5deficiencies

Key Findings

The most recent inspection on October 4, 2021, identified five violations, primarily related to Life Safety Code standards such as fire sprinkler maintenance and emergency preparedness plans. All identified issues were noted as corrected by November 12, 2021, and there are currently no active enforcement actions against the facility.

Oct 4, 2021Routine5 deficiencies found

5Report

Life Safety Code (5 violations)