Village Walk a Carlisle Assisted Living Community
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and aide staff. Schedule a visit to confirm the fit.
based on 72 Google reviews
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What this means for your family
This facility offers exceptional recreational programming and a highly praised nursing staff that many families find deeply comforting. However, you should exercise extreme caution and perform your own due diligence regarding management accountability and billing transparency, as recent reviews contain very serious allegations of neglect and disorganized leadership.
Google Reviews
Google Reviews
72 reviews on Google“Families generally praise Village Walk for its compassionate nursing staff, engaging recreational activities, and a welcoming atmosphere that eases the transition of new residents. However, there are serious, highly critical allegations regarding management accountability, financial transparency, and the quality of care in the memory care unit that should be investigated thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and aide staff
- Engaging recreational programs and community outings
- Welcoming and friendly front desk/concierge team
- Clean and bright living environments
Concerns
- Allegations of poor management and lack of accountability (mentioned by 2 reviewers)
- Aggressive or confusing financial/billing practices
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how friendly and welcoming the front desk and concierge team are; how do they help new residents settle into the community?
- 2The recreational programs and community outings seem like a highlight here—could you tell us more about what a typical week of activities looks like for residents?
- 3Since the nursing and aide staff are so highly regarded, how do you ensure consistent communication between the care team and our family regarding any changes in health?
- 4How does the facility handle medical emergencies or urgent care needs during the overnight hours?
- 5We want to make sure we have a clear understanding of everything included in the monthly cost; can you walk us through the billing process and how any additional service fees are communicated?
- 6The living environments look so bright and clean; how does the team manage housekeeping and maintenance to keep the community looking so well-maintained?
Personalized based on this facility's data
Key Review Excerpts
“The facility is clean and the staff is excellent. The people at the front desk remember your name and greet you on your and way in. The nurses and aides took great care of my Mom.”
“Our dad has been very happy here in the memory care unit for the past 4 years & has made so many new friends with both residents & staff. We feel so grateful he is here!!”
“The care she receives is professional and loving and activities are stimulating and catered to her abilities.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
21 violations from 14 inspections
Sep 12, 2025Other
Records and reports
Sep 3, 2025Complaint
Disaster and emergency planning
Disaster and emergency planning
Apr 11, 2025Other
Records and reports
Apr 7, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 31, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 16, 2025Routine
Admission and retention standards.
Food service
General requirements
Records and reports.
Admission and retention standards.
Admission and retention standards.
Records and reports
Jul 1, 2024Other
Records and reports
Nov 27, 2023Other
Records and reports
Ownership & Operations
Who Operates This Facility
Carlisle Patchogue Operator, INC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
72 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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