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Village Green Alzheimer's Care Home LLC

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving. Schedule a visit to confirm the fit.

1842 Hollister Street, Cypress · Houston, TX 7708032 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.2/5

based on 22 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its personalized, family-style care and excellent communication with families. However, you should closely monitor the facility during visits, as recent feedback suggests potential lapses in staff attentiveness and cleanliness.

Google Reviews

Google Reviews

22 reviews on Google

Families often praise this facility for its warm, family-like atmosphere and a staff that treats residents with exceptional dignity and compassion. However, recent reviews have raised serious concerns regarding professional conduct, such as staff being distracted by phones and a lack of cleanliness in common areas.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean5.0ActivitiesN/AMedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive caregiving
  • Warm, family-oriented environment
  • Strong communication with family members
  • Personalized attention due to small facility size

Concerns

  • Staff unprofessionalism and distractions
  • Facility cleanliness and maintenance

Rating Trends

Tap a year to see what changed

2345.02019(5)4.82020(9)5.02021(3)3.02022(6)5.02024(4)3.92025(11)

Distribution · 38 analyzed

5
30
4
2
3
0
2
0
1
6

How They Respond to Reviews

27%response rate
Good

The owner uses a mix of highly personalized, informal greetings and more formal, template-based professional language. While some responses are deeply personal, others rely on polished, standardized corporate phrasing.

Questions for Your Tour

  • 1Since the home is so intimate with only 32 residents, how do you ensure each person receives truly personalized attention during their daily routines?
  • 2We love the idea of a family-oriented environment; what kind of social activities or group outings do you organize to keep residents engaged?
  • 3How do you maintain a consistent focus on caregiving tasks to ensure staff are fully attentive to residents' needs throughout their shifts?
  • 4What is your process for communicating daily updates or changes in health to family members so we can stay closely connected?
  • 5Can you tell us about your protocols for handling medical emergencies or sudden changes in health during the overnight hours?
  • 6What kind of routine do you have in place for facility maintenance and cleaning to ensure the home stays comfortable and well-kept for everyone?

Personalized based on this facility's data


Key Review Excerpts

They went above and beyond to make him feel comfortable, safe, loved, and supported. Communication was top notch, and he loved the home cooked meals.

Resident's family · 2025★★★★★

I don’t believe in our situation that I could have found a better place for my dear grandmother. They were answer to a prayer and a blessing!

Grandchild of resident · 2024★★★★★

He is well taken care of, they care for him like he is a member of their own family. When you walk in, you feel welcomed by the warm environment.

Spouse of resident · 2020★★★★★
Source: 22 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
6deficiencies

Key Findings

Village Green Alzheimer's Care Home LLC has had previous inspections resulting in citations related to infection control, emergency evacuation plans, and fire safety equipment maintenance. No recent enforcement actions were found in the provided report.

Feb 9, 2021Routine

Health Code (2 violations)

Health CodeCorrected Mar 15, 2021

The facility failed to establish and maintain an infection control policy and procedure.

Health CodeCorrected Mar 31, 2021

The facility failed to ensure compliance with licensing standards for assisted living facilities requirements regarding emergency evacuation plans.

May 7, 2019Routine

Life Safety Code (4 violations)

Life Safety CodeCorrected May 7, 2019

The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.

Life Safety CodeCorrected May 7, 2019

The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected May 7, 2019

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Life Safety CodeCorrected May 7, 2019

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Village Green LLC

Organization Type

for profit

Management Company

NA

Administrator

NISHREEN POONAWALA

Source: State licensing data

Contact

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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