Parsons House Cypress, LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 45 Google reviews
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What this means for your family
This facility is an excellent choice for families prioritizing emotional well-being and a warm, social environment for their loved ones. However, you should proactively establish a communication plan with the administration to ensure you are kept informed of any changes in your loved one's care.
Google Reviews
Google Reviews
45 reviews on GoogleFamilies considering Parsons House Cypress can expect a deeply compassionate environment where staff members are frequently praised for treating residents like family. While the facility excels in emotional support and engaging activities, some past reviewers have noted concerns regarding communication gaps and staff turnover.
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Engaging and diverse resident activities
- Warm, family-like community atmosphere
- Strong emotional support during difficult transitions
Concerns
- Communication gaps between management and families (mentioned by 2 reviewers)
- Staffing changes and turnover (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
The owner uses a tiered response strategy: highly personalized and empathetic for long-form reviews, but relies heavily on repetitive templates and short, one-line acknowledgments for shorter or star-only reviews. Negative reviews are addressed with a professional, investigative tone.
Questions for Your Tour
- 1We love how much the management team engages with feedback online; how do you typically keep families updated on day-to-day changes or important announcements?
- 2The community seems to have such a warm, family-like atmosphere; what are some of the most popular resident activities that help bring everyone together?
- 3With the staff being so highly praised for their compassion, how do you ensure that same level of attentive care remains consistent even during staffing transitions?
- 4In the event of a medical emergency or a sudden change in health, what is the specific protocol for notifying the family and coordinating care?
- 5How does the team approach providing emotional support to new residents as they navigate the transition into assisted living?
- 6What is the best way for us to stay in regular contact with the care team to ensure we are all on the same page regarding our loved one's needs?
Personalized based on this facility's data
Key Review Excerpts
“I did not think that it was possible to find the genuine care and compassion that we have found at Parson’s House for my Mother! From the wait staff, the aides, the medical staff, the administrators, EVERY SINGLE PERSON is kind, attentive, and welcoming.”
“The staff at the Parsons house is the best. The food is wonderful, the games they play with the residents are so fun and the staff enjoys playing the games with them.”
“My MIL was a resident here for 8 years and let me say the caring staff was exceptional in taking care of her in her final days.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Parsons House Cypress, LLC had a clean inspection in July 2022, but a previous inspection in May 2019 identified several Life Safety Code violations regarding building maintenance, fire safety, and sanitation. All violations noted from the 2019 inspection were documented as corrected by June 2019, and there are currently no active enforcement actions against the facility.
Jul 28, 2022RoutineCleanReport
No deficiencies found during this inspection.
May 21, 2019Routine10Report
Life Safety Code (10 violations)
The facility failed to maintain floor, ceiling, and wall finish materials to provide a sanitary and structurally safe environment.
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to provide resident toilet and bathing facilities in compliance with licensing standards for assisted living facilities.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure interior walls and/or ceilings were constructed with a material having at least a 20-minute fire rating, or at least 3/8 gypsum board.
Ownership & Operations
Who Operates This Facility
Parsons House Cypress, LLC
for profit
THE PARSONS GROUP TEXAS , INC
BLISS PALMER
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit parsonshousecypress.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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