Village Crest Center for Health & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 127 Google reviews
Watch Village Crest Center for Health & Rehabilitation
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Village Crest offers a highly effective rehabilitation program that has helped many patients regain mobility, making it a strong candidate for post-surgical recovery. However, families should be aware of recurring reports regarding slow response times for basic needs and inconsistent administrative communication; we recommend visiting in person and asking specifically about the current nurse-to-patient ratio on the floor your loved one will occupy.
Google Reviews
Google Reviews
127 reviews on Google“Village Crest Center for Health & Rehabilitation receives highly polarized feedback, with many families praising the dedicated nursing and physical therapy teams for successful recovery outcomes. However, significant concerns persist regarding inconsistent staffing levels, poor food quality, and occasional administrative unresponsiveness. Prospective families should carefully evaluate the facility's ability to meet specific care needs, as experiences appear to vary widely based on individual staff interactions.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and professional nursing staff
- Clean and well-maintained facility environment
- Helpful and welcoming front desk personnel
Concerns
- Inconsistent staffing and slow response times to patient calls (mentioned by 6 reviewers)
- Poor food quality, temperature, and accuracy of meal orders (mentioned by 4 reviewers)
- Administrative unresponsiveness and difficulty coordinating care plans (mentioned by 4 reviewers)
- Lack of cleanliness or hygiene in specific patient care instances (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 131 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that physical and occupational therapy are highly regarded here; how do you integrate those therapy goals into the daily routine for residents?
- 2Could you walk me through the process for how call lights are monitored and prioritized to ensure residents receive timely assistance?
- 3We understand that nutrition is a big part of recovery; what steps are you taking to improve the quality, temperature, and accuracy of the meal service?
- 4Given the importance of clear communication, what is the best way for family members to stay updated on care plan changes and reach administrative staff?
- 5With 95 residents, how does the team ensure consistent hygiene and personalized attention for each individual throughout the day?
- 6I saw that you engage with feedback online; how do you use input from families to make tangible improvements to the resident experience?
Personalized based on this facility's data
Key Review Excerpts
“I give all credit to my recovery so far to the PT crew. Thank you, you give me hope. Update: when I arrived at Village Crest I couldn't stand for 1 minute. Thanks to the PT/OT staff when I left after 3 months I was walking 150 feet or more.”
“My 91-year-old mother was at Village Crest two months for rehab. I cannot say enough about the excellent care she received. Every person we encountered—from the nurses and physical therapy staff to the aides and housekeeping—treated her with kindness, respect, and genuine compassion.”
“The food was aweful. We had to actually call to see when she was gonna at least get a sponge bath. The aids sponge bath consisted of wiping her neck and back. Always was a delay getting someone in there to assist with bed pan.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Village Crest Center shows a concerning pattern with 31 deficiencies across recent surveys, including multiple family complaints about accident prevention that persist across surveys. The most recurring issues involve accident prevention and safety hazards, care planning problems, and infection control failures. While all deficiencies show correction dates, the repeated safety violations and the fact that families have filed complaints about resident protection warrant careful consideration during your visit.
May 6, 2025Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Meet other general requirements that are deficient.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 19, 2024Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jul 13, 2023Routine9
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Jun 23, 2021Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
May 6, 2025
$16,400
Fine
Sep 19, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Village Crest Center for Health & Rehabilitation
for profit
Chain Affiliation
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 24 of 43
Ownership & Management
Owners
Bnb Health Care Funds LLC
Owner · Organization
Edsr Associates, LLC
Owner · Organization
Cohen, David
Owner
Fuchs, Morris
Owner
Goldenberg, Chaim
Owner
Lipman, Michael
Owner
Manela, Magda
Owner
Roberts, Tzivy
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
127 reviews from families & visitors
Official Website
Visit villagecrestrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives