See every facility — official ratings, family reviews, no referral fees.
Assisted Living

Village Care Homes LLC

Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.

414 Stephen F Austin Drive, Conroe, TX 7730216 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 12 Google reviews

5
4
3
2
1

Watch Village Care Homes LLC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is an excellent choice for families seeking a high level of emotional support and personalized care, as multiple reviewers emphasize the staff's compassionate nature. The cleanliness of the homes is also a consistent highlight. There are no significant recurring concerns mentioned in the reviews to alert families to.

Google Reviews

Google Reviews

12 reviews on Google
Families can expect a highly compassionate environment where staff members are frequently praised for treating residents like their own family. Reviewers consistently highlight the professionalism of the owners and the cleanliness of the various facility locations.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive caregivers
  • Clean and well-maintained facilities
  • Hands-on and responsive ownership
  • Welcoming and inviting atmosphere

Rating Trends

Tap a year to see what changed

2345.02018(2)5.02019(1)5.02021(7)5.02022(1)5.02023(2)5.02024(1)5.02025(1)

Distribution · 15 analyzed

5
15
4
0
3
0
2
0
1
0

How They Respond to Reviews

8%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the owners are so hands-on here, how often can we expect to see them interacting with the residents and families?
  • 2With such a small, intimate community of 16 residents, how do you personalize daily activities to make sure everyone feels included and engaged?
  • 3The atmosphere here seems incredibly welcoming; how do you help new residents settle in and feel like part of the family during their first week?
  • 4How do the caregivers manage personalized care needs during the overnight hours if a resident requires extra attention?
  • 5What is the specific protocol for handling a medical emergency or contacting the family in the middle of the night?
  • 6How do you ensure the facility maintains that high standard of cleanliness and care that your current residents seem to love so much?

Personalized based on this facility's data


Key Review Excerpts

The staff is wonderful. Rachel Sydney is a very caring and attentive professional care giver. The facility is well maintained. Thank you for caring for my Mom.

Family of a resident · 2024★★★★★

I really appreciated their professionalism and the care they provided her in her past days, but what really impressed me the most was their caring attitude and the individual spirit of each caregiver at this home.

Family of a resident · 2023★★★★★

The owners, Jenna and Scott are "hands on" type of owners. The owners are responsive to all inquiries and follow up immediately. On top of that, the activities are sensational.

Family of a resident · 2021★★★★★
Source: 12 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
5deficiencies

Key Findings

The most recent comprehensive inspection in August 2022 reported no new violations. Previous inspections in July 2020 identified several Life Safety Code issues regarding building maintenance, oxygen storage, and door compliance, all of which were documented as corrected by August 2020. No active enforcement actions are currently listed for this facility.

Aug 17, 2022Routine
CleanReport

No deficiencies found during this inspection.

Jul 7, 2020Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Aug 14, 2020

The facility failed to provide a site and/or building free of fire, health, or physical hazards.

Life Safety CodeCorrected Aug 3, 2020

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Life Safety CodeCorrected Aug 3, 2020

The facility failed to ensure resident bedroom doors were in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Aug 3, 2020

The facility failed to ensure the building was kept in good repair.

Life Safety CodeCorrected Aug 3, 2020

The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Village Change LLC

Organization Type

for profit

Administrator

MAY LUTT

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call