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Assisted Living

The Village at Sherman Oaks

Families consistently rate this highly — reviewers highlight vibrant and diverse activity programs. Schedule a visit to confirm the fit.

5450 Vesper Ave, Sherman Oaks · Sherman Oaks, CA 91411179 bedsLicensed & Active
Google rating
4.5/5

based on 97 Google reviews

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The Village at Sherman Oaks Assisted Living in Sherman Oaks, CA — Street View
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What this means for your family

This facility is an excellent choice for seniors seeking a highly social, active lifestyle with top-tier amenities and dining. However, families with loved ones requiring high-acuity memory care should perform extra due diligence regarding medication administration and nighttime staffing, as historical reviews have flagged concerns in these specific areas.

Google Reviews

Google Reviews

97 reviews on Google
The Village at Sherman Oaks is highly regarded for its vibrant social atmosphere, extensive activity programs, and a staff that many families describe as professional and caring. While many residents and families praise the beautiful, clean facilities and the 'Zest' activities team, there are serious historical concerns regarding medication management errors and staffing responsiveness during emergencies. Prospective families should weigh the excellent amenities and community engagement against documented past issues with care oversight.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0Meds1.0Memory5.0Comms7.0Value6.0

Strengths

  • Vibrant and diverse activity programs
  • Professional and welcoming sales and tour staff
  • Clean, bright, and well-maintained facilities
  • Engaging and social resident community
  • High-quality dining options

Concerns

  • Medication management errors
  • Slow caregiver response times to call buttons
  • Management transparency regarding wandering residents

Rating Trends

Tap a year to see what changed

234'13(1)'16(3)'18(3)'20(3)'22(17)'24(19)'26(8)

Distribution · 102 analyzed

5
83
4
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10

How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized and empathetic responses that frequently reference specific staff members, family members, and activities mentioned in the reviews. They excel at validating the emotions of prospective residents and celebrating the achievements of current residents.

Questions for Your Tour

  • 1It's wonderful to see how much care you put into responding to feedback from families; how does the management team use resident and family input to improve daily operations?
  • 2We've heard great things about the dining options here; could you tell us more about how the menus are planned and how much variety there is for daily meals?
  • 3The activity programs seem very vibrant; what are some of the most popular social events or outings that residents participate in during the week?
  • 4Regarding medical care, what specific protocols are in place to ensure medication is administered accurately and on schedule every day?
  • 5How do the caregivers monitor call buttons to ensure that residents receive a prompt response when they need assistance?
  • 6For residents who may occasionally wander or need extra supervision, what specific safety measures and monitoring systems are currently in place?

Personalized based on this facility's data


Key Review Excerpts

The staff is the most loving, caring and nurturing we've ever come across and they all go the extra mile to make sure the residents are happy and thriving in all ways.

New resident's family · 2025★★★★★

The ZEST Activities Team at The Village at Sherman Oaks, led by Molly Middleton Meyer, creates a vibrant, engaging environment for the all the residents

Resident's family · 2025★★★★★

My favorite activity is making necklaces in Fatima’s Class. She is Amazing and helps everyone. I had many surgeries on my hands and this class is the best source of therapy for dexterity.

Long-term resident · 2025★★★★★
Source: 97 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

30total
4 Type A— immediate health risk
13 Type B— non-compliance
Clean record— no deficiencies found
Mar 5, 2026Inspection
Clean

The facility underwent a required annual inspection conducted by the LPA. The inspection covered physical plant areas, resident rooms, common areas, and record reviews. No deficiencies were observed during the inspection, indicating compliance with current regulations.

Mar 5, 2026Other
Clean

The facility underwent a required annual inspection conducted by the LPA. The inspection covered physical plant areas, resident rooms, common areas, and record reviews. No deficiencies were observed during the inspection, indicating compliance with current regulations.

Nov 19, 2025Other
Clean

The inspection was a follow-up case management visit concerning a self-reported medication incident. Two deficiencies were cited, both related to medication administration protocols (CCR 87465(a)(4)). The deficiencies involve missing physician orders and documented missed medication doses for a resident.

Nov 6, 2025Other
Clean

The visit was a follow-up Case Management review concerning two self-reported incidents. The primary deficiency cited relates to the failure to submit required incident reports to CCLD in a timely manner. The facility agreed to implement corrective actions to ensure timely reporting and leadership review of all future reports.

Oct 1, 2025Other
Clean

The facility underwent an unannounced Case Management visit to follow up on a self-reported incident regarding missed medication administration. One Type B deficiency was cited concerning the assistance with self-administered medications. The facility acknowledged the deficiency and provided documentation of corrective actions taken during the visit.

Oct 1, 2025Complaint
Clean

The facility underwent an unannounced Case Management visit to follow up on a self-reported incident regarding missed medication administration. One Type B deficiency was cited concerning the assistance with self-administered medications. The facility acknowledged the deficiency and provided documentation of corrective actions taken during the visit.

Aug 25, 2025Complaint
Clean

The investigation was conducted following a complaint regarding the failure to provide proper written notice of a rate increase to residents' responsible parties. The deficiency found relates to the failure to adhere to the 90-day notice requirement for rate increases, which is a violation of state code. The facility was cited for this non-compliance, requiring specific corrective actions.

Jul 15, 2025Complaint
Clean

This report details a complaint investigation regarding pest infestation. The allegation was reviewed, and the investigation found sufficient evidence to support the claim was lacking. Therefore, the allegation was deemed Unsubstantiated at this time.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sherman Oaks Subtenant LLC; Srg Management LLC

Administrator

GRACE HARTNETT

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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