Villa Maria West Skilled Nursing Facility
Strong Medicare quality ratings; families often praise highly professional and dedicated physical therapy team. Still worth an in-person visit.
based on 153 Google reviews
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What this means for your family
This facility is highly recommended for post-surgical rehabilitation due to its exceptional therapy team and clean environment. However, families should be aware that food quality is a recurring complaint; you may want to plan for supplemental meals. Additionally, while most staff are praised, it is advisable to monitor the care of loved ones during the night shift to ensure their needs are met promptly.
Google Reviews
Google Reviews
153 reviews on Google“Villa Maria West Skilled Nursing Facility is highly regarded for its exceptional physical therapy team and compassionate nursing staff, with many patients reporting successful recoveries after surgeries. While the facility receives consistent praise for its cleanliness and professional care, several reviewers noted that the food quality is inconsistent and requires improvement. Families should be aware that while the majority of experiences are positive, there are isolated reports of concerns regarding night-shift responsiveness and discharge timing.”
Quality Themes
Tap a score for detailsStrengths
- Highly professional and dedicated physical therapy team
- Clean, well-maintained facility environment
- Compassionate and attentive nursing assistants (CNAs)
- Effective social work and discharge coordination
Concerns
- Poor food quality and lack of variety (mentioned by 6 reviewers)
- Inadequate night-shift staffing or responsiveness (mentioned by 3 reviewers)
- Premature discharge or lack of coordination (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 144 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to continuously improve the resident experience?
- 2With your physical therapy team being so highly regarded, how do you integrate their work into the daily routines of residents who are focusing on mobility?
- 3I see that dining is an area you are looking to improve; what steps are you taking to increase the variety and quality of the meal options provided?
- 4Since your facility has a smaller capacity of 27 residents, how does this intimate setting help your nursing staff provide more personalized care during the night shift?
- 5Could you walk me through how your social work team coordinates with families to ensure a smooth and well-supported transition when it is time for a resident to be discharged?
- 6Given the focus on memory care, what specific activities or engagement programs do you have in place to support residents with cognitive needs throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The therapists are extremely knowledgeable and helpful on your recovery. I'd like to mention Barbie, Wilson, and Norman were especially helpful on my personal recovery. Great facility!!!”
“The staff is beyond amazing… Everyone is professional courteous, and goes out of their way to accommodate their patient needs. They have excellent communication skills with their providers and family members as well.”
“I am familiar with many nursing home centers and I highly recommend this one because of Jessica Bernabei the recreational therapy director who runs the activities department and is always thinking of creative ways to help the residents there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Villa Maria West has 11 deficiencies across three surveys with no complaint-triggered issues, indicating families haven't filed federal reports about care concerns. The facility shows recurring problems with care planning and assessment, appearing in multiple surveys including the most recent. Other issues involved resident care quality, infection control, nutrition planning, and fire safety systems. All deficiencies have correction dates, though the most recent survey in September 2024 shows ongoing care planning challenges.
Sep 11, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
May 15, 2024Routine6
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Dec 29, 2022Routine3
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Ownership & Operations
Who Operates This Facility
Villa Maria West Skilled Nursing Facility
nonprofit
Ownership & Management
Owners
Villa Maria Nursing & Rehabilitation Center
Owner · Organization
Archdiocese of Miami INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
153 reviews from families & visitors
Official Website
Visit catholichealthservices.org
Medicare data downloads
Original nursing home datasets
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