Nursing HomeMedicaid Medicare 5-star

Palmetto Care Center and Rehab

Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing and cna staff. Still worth an in-person visit.

6750 West 22nd Court, Hialeah, FL 33016|90 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 294 Google reviews

(305) 512-4688 Directions Website

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What this means for your family

Palmetto Care Center and Rehab has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, attentive nursing and cna staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.

Google Reviews

294 public Google reviews available

Palmetto Care Center and Rehab receives overwhelming praise for its dedicated, compassionate staff and clean, welcoming environment. While many families report excellent experiences with rehabilitation services and nursing care, a small number of reviewers have raised serious concerns regarding inconsistent supply availability, noise levels, and communication gaps.

Quality Themes

Tap a score for details

Strengths

Warm, attentive nursing and CNA staff
Clean and well-maintained facility
Effective rehabilitation therapy programs
Responsive and professional administrative team

Concerns

Inconsistent availability of basic supplies (e.g., incontinence products) (mentioned by 2 reviewers)
Loud, disruptive environment affecting patient rest (mentioned by 2 reviewers)
Communication breakdowns between staff and families (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 211 analyzed

203

⚡83 reviews posted between May 27, 2022 – Jun 2, 2022 · 83 were 5-star

⚡67 reviews posted between May 11, 2022 – May 14, 2022 · 67 were 5-star

⚡64 reviews posted between May 29, 2022 – Jun 2, 2022 · 64 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's 4-star staffing rating, how do you ensure that residents' personal needs, such as the timely availability of daily supplies like incontinence products, are consistently met?
2With your focus on rehabilitation, what specific steps does the team take to manage noise levels and ensure a peaceful, restorative environment for residents during rest hours?
3I noticed the facility has a high volume of positive feedback regarding your nursing staff; what is your process for keeping families updated and maintaining clear, proactive communication regarding a resident's care plan?
4Since you maintain a 5-star overall CMS rating, could you walk me through how you handle medical emergencies or sudden changes in a resident's health status during the night or on weekends?
5With 90 residents, how do you tailor the daily activity schedule to ensure that even those in rehabilitation feel engaged and connected to the broader community?
6How does your leadership team approach addressing and resolving concerns when they are brought to your attention, ensuring that families feel heard and supported?

Personalized based on this facility's data

Key Review Excerpts

“My mother was a resident at palmetto care center for 3 years, until she passed . Beautiful facility , the staff are dedicated and take care of the resident.”

Long-term resident's family · 2022★★★★★

“My dad has been at this place for a month. They give him awesome attention and abundant love. The therapist are top notch, and the food is of high quality.”

Long-term resident's family · 2023★★★★★

“Today, I had the opportunity to tour your facility on behalf of a family seeking short-term rehabilitation in the area. CarePatrol of Broward & Miami-Dade was genuinely impressed by the high level of care, professionalism, and warmth demonstrated by your entire team.”

Professional referral partner · 2025★★★★★

Source: 211 Google reviews in the current analysis set; Google reports 294 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.26hrs

Registered nurses for medical care

Total Nursing

3.56hrs

87%

All nurses + aides combined

Staff Turnover

31%

Lower is better (< 30% = good)

RN Turnover

10%

Lower is better (< 30% = good)

Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents whose walking got worse

↓ Lower is better

This Facility24.7%

Worse than Avg

Here

24.7%

14.1%

9.5%

Miami-dade

6.2%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility1.3%

Better than Avg

Here

1.3%

19.0%

10.5%

Miami-dade

4.0%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility4.9%

Better than Avg

Here

4.9%

19.5%

14.4%

Miami-dade

14.7%

Residents on antipsychotic medication

↓ Lower is better

This Facility3.1%

Better than Avg

Here

3.1%

15.4%

8.6%

Miami-dade

11.0%

Residents with depression symptoms

↓ Lower is better

This Facility15.7%

Worse than Avg

Here

15.7%

12.8%

4.6%

Miami-dade

4.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents needing more daily help over time

↓ Lower is better

This Facility7.8%

Mixed vs Avgs

Here

7.8%

13.9%

8.7%

Miami-dade

7.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility98.1%

Mixed vs Avgs

Here

98.1%

79.8%

94.7%

Miami-dade

98.4%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility96.2%

Mixed vs Avgs

Here

96.2%

82.0%

95.2%

Miami-dade

99.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility4.9%

Worse than Avg

Here

4.9%

1.6%

1.5%

Miami-dade

2.4%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

12findings in history

Latest survey: 6 · near FL avg (7.3)

Palmetto Care Center has a moderate inspection record with 7 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involve resident rights (including privacy of medical records and dignified treatment) and safety concerns (accident prevention and respiratory care). No complaints were filed by families, and deficiencies appear isolated to specific survey periods rather than persistent problems.

Feb 26, 2026Routine6 findings

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 27, 2025Routine2 findings

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 28, 2023Routine4 findings

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Palmetto Care Center and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

FL Snf Trust

Chain Size

10 facilities nationwide

Chain avg rating: 3.1/5 · Rank 1 of 46 (Highest rating)

Ownership & Management

Owners

Palmetto Nursing Holdco

Owner · Organization

100%

FL Master Opco Holdco II LLC

Owner (parent company) · Organization

FL Snf Trust I

Owner (parent company) · Organization

FL Snf Trust II

Owner (parent company) · Organization

Key personnel

Suarez, JoseW-2 Managing EmployeeEllenbogen, MossOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(305) 512-4688

palmettocarecenter.com

6750 West 22nd Court

Hialeah, FL 33016

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

294 reviews from families & visitors

Official Website

Visit palmettocarecenter.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.