Villa Maria Nursing and Rehabilitation Community
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 102 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in CT · Below recommended RN staffing · $27,274 in fines
What this means for your family
Villa Maria offers a strong, community-focused environment with highly praised rehabilitation and recreation programs. However, families should be aware of consistent reports regarding weekend staffing shortages and should conduct a thorough tour to verify current cleanliness and communication protocols.
Google Reviews
Google Reviews
102 reviews on Google“Villa Maria Nursing and Rehabilitation Community receives polarized feedback, with many families praising the compassionate, family-like atmosphere and effective rehabilitation services. However, significant concerns persist regarding chronic understaffing, particularly on weekends, and reports of inconsistent care quality, hygiene issues, and poor communication from management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-like nursing staff
- Effective physical and wound rehabilitation
- Engaging recreation and activity programs
- Small, community-focused facility environment
Concerns
- Chronic understaffing leading to neglect (mentioned by 6 reviewers)
- Poor communication from management and admissions (mentioned by 3 reviewers)
- Facility cleanliness and hygiene standards (mentioned by 3 reviewers)
- Inadequate meal quality and nutrition (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassionate, family-like atmosphere here; how do you maintain that close-knit community feel with such a small number of residents?
- 2What specific steps is the team taking to ensure the facility remains consistently clean and well-maintained for the residents?
- 3Could you tell us more about the daily recreation and activity programs available to keep residents engaged and social?
- 4How does the nursing team manage medication schedules to ensure everything is handled accurately and timely?
- 5What is the process for communicating important updates or changes in care from management to the families?
- 6How are meals planned and prepared to ensure they are both nutritious and enjoyable for everyone?
Personalized based on this facility's data
Key Review Excerpts
“The staff is like family - they care as much about me as they do about mom. Placing mom at Villa Maria was the hardest and best decision I have ever had to make.”
“In a matter of 3 weeks they had my legs 80 percent healed and my feet looking almost like new. I've gone 2 years of infection and bad advice about what treatment I should follow. If wound care is what you need Check out Villa Maria.”
“The staff pays close attention to nutritional value and personal preferences, ensuring residents enjoy meals that are both healthy and satisfying.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering investigations into serious issues including abuse protection failures and inadequate care supervision. The facility shows persistent problems across multiple care areas, particularly resident assessment and care planning, protection from abuse and neglect, and nutrition services. While all deficiencies have correction dates, the pattern of recurring issues in fundamental care areas—including recent 2024-2025 complaints—suggests ongoing challenges with quality oversight and resident safety that warrant careful consideration.
Mar 30, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jun 10, 2025Routine7
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Jun 10, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 2, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 7, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 27, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Jan 2, 2025
$12,841
Fine
May 7, 2024
$14,433
Ownership & Operations
Who Operates This Facility
Villa Maria Nursing and Rehabilitation Community
for profit
Ownership & Management
Owners
Dennehy, Raymond
Owner
Kirchick, Joel
Owner
Vera, Steven
Owner
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit villamarianursing.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Colonial Health & Rehab Center of Plainfield, LLC
< 1 miNursing Home · Plainfield, CT
Pierce Memorial Baptist Home, INC.
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Davis Place
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