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Continuing Care

Villa Gardens

Families consistently rate this highly — reviewers highlight warm and attentive caregiving staff. Schedule a visit to confirm the fit.

842 East Villa Street, Pasadena, CA 91101340 bedsLicensed & Active
Google rating
4.7/5

based on 34 Google reviews

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Villa Gardens Continuing Care in Pasadena, CA — Street View
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What this means for your family

Villa Gardens is an excellent choice for families seeking a high-end, active community with specialized memory care and rehab services. The staff and amenities are major highlights, but if your loved one is sensitive to noise, you may want to inquire about room placement away from high-traffic hallways.

Google Reviews

Google Reviews

34 reviews on Google
Villa Gardens is highly regarded for its warm, resort-like atmosphere and its exceptional ability to provide seamless transitions between independent living, assisted living, and skilled nursing. Families frequently praise the dedicated staff and the wide variety of enriching activities, though some older reviews noted issues with noise levels and hallway disturbances.

Quality Themes

Tap a score for details
Food9.0Staff10.0Clean9.0Activities10.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Warm and attentive caregiving staff
  • Extensive range of resident activities and excursions
  • Beautiful, well-maintained, and clean facilities
  • Strong specialized memory care and rehab services

Concerns

  • High noise levels and hallway disturbances

Rating Trends

Tap a year to see what changed

234'14(1)'16(4)'18(2)'21(1)'24(3)'26(5)

Distribution · 36 analyzed

5
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How They Respond to Reviews

77%response rate
Generic

The owner primarily uses templated, polite phrases to acknowledge positive reviews without addressing specific details mentioned by the reviewer. Responses are highly repetitive, often relying on variations of 'Thank you for your kind words' or 'Thank you for taking the time to leave a review.'

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community online; how do you typically incorporate resident or family feedback into your daily operations?
  • 2With such a wide range of excursions and activities mentioned, how does the staff help residents choose programs that match their specific interests?
  • 3Since Villa Gardens offers both rehab and memory care, how do you ensure a seamless transition of care if a resident's medical needs change?
  • 4The facility looks beautiful and very well-maintained; what are your protocols for ensuring the common areas remain a peaceful environment for everyone?
  • 5How do you manage the balance of activity and quiet time to ensure the hallways remain a calm space for residents during the evening?
  • 6In the event of a medical emergency after hours, what is the specific process for connecting residents with urgent care or hospital services?

Personalized based on this facility's data


Key Review Excerpts

My mother lived at Villa Gardens—first in Independent Living and later, as her health declined, in the Care Center. Both were warm, supportive communities where she felt truly at home.

Long-term resident's family · 2025★★★★★

The Wellness Center takes care of all your medical needs, and is there for you in an emergency, pro

Family member · 2026★★★★★

Their memory care area, Summer House, provides excellent care and enrichment for folks facing cognitive decline.

Long-term resident's family · 2025★★★★★
Source: 34 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

14total
7 Type A— immediate health risk
5 Type B— non-compliance
Clean record— no deficiencies found
Nov 25, 2025Complaint
Clean

The investigation was initiated following a complaint regarding staff causing injury to a resident. The allegation was found to be substantiated based on staff interviews and evidence. One deficiency was cited related to the resident's right to be free from abuse or punitive actions.

May 27, 2025Other
Clean

The facility underwent an unannounced Case Management - Annual Continuation visit. The report indicates that the LPA reviewed several domains, including Infection Control, Staffing, Planned Activities, and Special Health Needs. Crucially, the narrative explicitly states, "No deficiencies were not during this visit."

May 9, 2025Inspection
Clean

The facility underwent an unannounced annual inspection and was found to have two deficiencies. One Type A deficiency relates to improper hot water temperature controls in resident bathrooms, which presents an immediate health risk. Additionally, one Type B deficiency was cited for the lack of non-skid mats in multiple showers, which poses a potential safety risk.

Jun 18, 2024Other
Clean

The facility underwent an unannounced annual continuation visit. Deficiencies were noted regarding staff compliance, specifically concerning required background clearances and current Tuberculosis (TB) testing for multiple staff members. The report cites one Type A deficiency related to a missing background clearance and one Type B deficiency regarding incomplete TB testing records.

Jun 13, 2024Inspection
Clean

The facility was inspected on 06/13/2024 and was found to have two deficiencies. One Type A deficiency relates to the improper storage of cleaning solutions, and one Type B deficiency concerns the lack of non-skid mats in multiple resident showers. Immediate corrective action is required for the cleaning solution storage.

Jan 18, 2024Other
Clean

The facility underwent an unannounced case management visit concerning an incident report and SOC 341 submitted on 1/3/24. The Licensing Program Analyst reviewed documentation related to allegations of assault and subsequent care planning. No deficiencies were noted during this visit.

Aug 29, 2023Complaint
Clean

This report details a complaint investigation regarding an allegation that staff spoke inappropriately to a resident in care. The investigation found that the allegation was unsubstantiated, as interviews with residents and staff indicated the administrator generally maintains a respectful and calm demeanor. No specific deficiencies were cited in the report.

Jun 10, 2023Other
Clean

The facility underwent an unannounced case management visit for annual continuation. The Licensing Program Analyst reviewed various domains, including personnel and resident records, and conducted interviews with staff and residents. No deficiencies were observed during this visit.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Front Porch Communities and Services

Administrator

SHAUN RUSHFORTH

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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