Villa Coronado D/p Snf
Strong Medicare quality ratings; families often praise compassionate and professional staff. Still worth an in-person visit.
based on 25 Google reviews

Watch Villa Coronado D/p Snf
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers a beautiful, scenic environment with a staff that many families find exceptionally kind and professional. However, you should exercise extreme caution regarding the memory care unit, as recent reviews highlight critical concerns regarding 24/7 nursing availability and medical follow-up.
Google Reviews
Google Reviews
25 reviews on Google“Families often praise the facility for its exceptional, compassionate staff and its scenic, beautiful location near the water. However, there are serious, recurring allegations regarding neglect in the memory care unit, specifically concerning inadequate nursing oversight and failure to follow medical orders.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional staff
- Beautiful waterfront location
- Excellent dining options and food quality
- Engaging resident activities
Concerns
- Inadequate nursing oversight in memory care (mentioned by 2 reviewers)
- Staffing shortages and slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such a perfect 5-star CMS rating for staffing, how do you ensure that the high level of personalized care remains consistent during shift changes?
- 2Since the facility has a 5-star health inspection rating, what specific protocols do you have in place to maintain these high standards of cleanliness and safety?
- 3I noticed the facility is very responsive to feedback; how does the administration typically involve families in addressing any concerns or suggestions we might have?
- 4What does a typical day look like for residents in terms of organized social activities and opportunities to engage with the community?
- 5In the event of a sudden medical change or an emergency during the night, what is the specific process for notifying the family and coordinating care?
- 6With 122 residents in the building, how do you ensure that each person's unique dietary needs and personal preferences are being met every day?
Personalized based on this facility's data
Key Review Excerpts
“The staff including the administrator, med techs, personal care givers, housekeeping and those assisting in the dining room have all been exceptional and we are on a first name basis which makes it feel like family.”
“I was told and it’s advertised as having an excellent memory care unit. NOT THE CASE. I find that most employees are nice, but there is NO RN on memory care unit 24/7.”
“My parents are very happy at CRV. They have been there for 4 months. They like the environment, the food and, especially the staff. They can hardly walk at the beginnnig. Now, they loves to walk along the beautiful water front.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
4
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Villa Coronado shows concerning patterns with 35 deficiencies across multiple surveys, including families filing complaint reports about resident protection and access to records. The facility has recurring issues with infection control (appearing in three separate surveys), medication management, and fire safety systems that persist despite corrections. While all deficiencies show correction dates, the repeated violations in critical care areas like infection control and the complaint-triggered deficiencies regarding resident safety warrant careful consideration during visits.
May 2, 2025Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure medical gas and vacuum systems have documented maintenance programs.
May 16, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Mar 21, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 1, 2023Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Jun 22, 2023Routine15
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Villa Coronado D/p Snf
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit coronadoretirementvillage.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Coronado Retirement Village
< 1 miAssisted Living · Coronado, CA
St. Paul's Villa
2.5 miAssisted Living · San Diego, CA
Merrill Gardens at Bankers Hill
2.7 miAssisted Living · San Diego, CA
Bayview Senior Assisted Living
4.4 miAssisted Living · San Diego, CA
Paradise Valley Manor
5.1 miContinuing Care · National City, CA
Parkview Memory Care at Paradise Village
5.3 miAssisted Living · National City, CA