Redwood Terrace
Families consistently rate this highly — reviewers highlight outstanding physical and occupational therapy. Schedule a visit to confirm the fit.
based on 54 Google reviews
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What this means for your family
Redwood Terrace is an excellent choice for families prioritizing high-quality physical and occupational therapy and a clean environment. However, if your loved one is sensitive to temperature, you should specifically ask how the facility manages thermostat repairs and room climate consistency.
Google Reviews
Google Reviews
54 reviews on Google“Redwood Terrace is highly regarded for its exceptional rehabilitation services, particularly in physical and occupational therapy, and its compassionate nursing staff. While many families praise the cleanliness and the sense of community, some residents have experienced issues with room temperature maintenance and occasional dining service delays.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong sense of community and friendliness
Concerns
- Maintenance issues regarding room temperature/thermostats (mentioned by 2 reviewers)
- Dining service delays or understaffing during meals (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
The owner provides highly personalized and empathetic responses to detailed reviews, often referencing specific family members or medical journeys. For non-text reviews, they use a polite, standardized template.
Questions for Your Tour
- 1We noticed how much the management engages with feedback from the community; how does the team use resident input to improve the facility?
- 2The physical and occupational therapy services here seem like a real standout—could you tell us more about how those programs are integrated into a resident's weekly routine?
- 3How do you manage the dining service during peak hours to ensure everyone receives their meals promptly and enjoys a relaxed experience?
- 4Could you explain how the temperature in individual resident rooms is controlled to ensure everyone stays comfortable year-round?
- 5What is the protocol for handling medical emergencies or urgent nursing needs during the overnight hours?
- 6We love the idea of a strong sense of community here; what kind of social activities or group outings are available to help new residents make friends?
Personalized based on this facility's data
Key Review Excerpts
“The best part about Redwood Terrace was the physical and occupational therapy that they offer. Unbeliav”
“My mom has lived at Redwood for 14 years. My dad was there for 7 years before he passed away. We have experienced all levels of care from independent to assisted to memory care and skilled nursing for my dad. I can honestly say that I have never had any unpleasant issues.”
“In the 13 days I spent recovering from hip surgery at Redwood Terrace I enjoyed their wide selection of tasty food. The nurses and other attendants were kind and helpful.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Oct 4, 2024OtherClean
The facility underwent an unannounced case management visit to verify the removal of an individual from the facility. The analyst confirmed that the individual is not present, employed, or residing at the facility. No deficiencies were cited during this visit.
Aug 16, 2024InspectionClean
The facility underwent an annual inspection conducted by the LPA. The inspection covered client records, personnel files, food service, and physical plant safety. The report explicitly states that there were zero deficiencies observed during the assessment.
Aug 23, 2023InspectionClean
The facility underwent an unannounced annual inspection on August 23, 2023. The report indicates that no deficiencies were observed during the visit across various operational areas, including infection control, physical plant, and record keeping. The facility was found to be compliant with current regulations.
Feb 7, 2023ComplaintClean
The investigation was conducted following a complaint regarding the violation of resident personal rights. The allegation was found to be substantiated, citing a violation of the resident's right to leave the facility at any time. The facility representative acknowledged the violation and committed to corrective action.
Dec 2, 2022ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 11, 2022InspectionClean
The facility underwent an annual inspection with a focus on infection control. The inspector noted that appropriate measures, including COVID-19 symptom postings, sufficient hand hygiene supplies, cleaning provisions, and PPE, were in place. No deficiencies were observed during the visit.
Mar 25, 2022OtherClean
The facility was visited by the Licensing Program Analyst (LPA) to follow up on a resident death. The LPA toured the facility and noted no immediate health or safety concerns at the time of the visit. The report indicates that further investigation, including interviews and record reviews, may be required by CCLD.
Oct 27, 2021OtherClean
The facility underwent an on-site visit conducted by the Licensing Program Analyst and a County Nurse Contractor to evaluate disinfection, screening protocols, and PPE use. Interviews were conducted with key staff members, and a walkthrough of the facility was completed. No deficiencies were issued during this visit.
Ownership & Operations
Who Operates This Facility
Humangood; Humangood Socal
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Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit humangood.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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