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Nursing HomeMedicaid Investigative

Villa at Blue Ridge, the

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

701 Blue Ridge Road, Columbia, MO 6520197 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 26 Google reviews

5
4
3
2
1
Villa at Blue Ridge, the Nursing Home in Columbia, MO — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (22 vs median 10)
  • High staff turnover (60%)
  • High RN turnover (71%)

Bottom 25% in MO · Critically understaffed (RN) · Worst in JAMES & JUDY LINCOLN chain · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

While there are occasional reports of a clean environment and friendly staff, the recurring, severe reports of medication errors and administrative neglect are significant red flags. We strongly advise families to look elsewhere or, if considering this facility, to conduct an unannounced visit and ask specifically about their protocol for medication verification and fall prevention.

Google Reviews

Google Reviews

26 reviews on Google
The Villa at Blue Ridge receives highly polarized feedback, with recent reviews highlighting severe management and administrative failures. While some families have praised the staff's attentiveness in the past, multiple reports describe dangerous lapses in patient safety, medication management, and basic communication.

Quality Themes

Tap a score for details
Food1.0Staff4.0Clean6.0Activities5.0Meds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Clean facility environment
  • Some staff members noted as friendly and attentive
  • Occasional positive interactions with nursing and CNA staff

Concerns

  • Poor management and administrative incompetence (mentioned by 4 reviewers)
  • Neglect of patient care and safety (falls, slow response times) (mentioned by 4 reviewers)
  • Medication management errors and delays (mentioned by 3 reviewers)
  • Poor communication with families regarding admissions and medical status (mentioned by 2 reviewers)
  • Low quality or unappealing food (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.02018(4)4.02019(1)2.82020(6)4.82021(4)3.02023(2)2.02025(4)4.02026(5)

Distribution · 26 analyzed

5
11
4
4
3
0
2
0
1
11

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard some wonderful things about how clean and well-maintained the facility is; could you tell us more about the daily cleaning and maintenance routines?
  • 2What specific protocols do you have in place to ensure medication is administered accurately and on time for every resident?
  • 3How do the nursing and CNA staff coordinate with families to ensure we are always kept up-to-date on any changes in our loved one's medical status?
  • 4In the event of a medical emergency or a fall, what is the immediate response process for the staff on duty?
  • 5Could you describe the daily meal schedule and how much input residents have regarding the variety and quality of the food provided?
  • 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The facility has been plagued by poor management, a lack of effective leadership, inadequate communication, and neglect of resident care due to maladministration.

Long-term resident's family · 2025☆☆☆☆

The in-house doctor failed to provide an individual with prescribed medication for over 72 hours without notifying administration.

Long-term resident's family · 2025☆☆☆☆

My father enjoys living here. Staff are plesant, keep families up to date with in person or phone meetings. Social worker and activity director are wonderful with both patients and families

Long-term resident's family · 2020★★★★★
Source: 26 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.20hrs
26%
Registered nurses for medical care
Total Nursing
3.40hrs
83%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
71%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

4

measures

Worse Than Avg

8

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility41.4%
Worse than Avg
Here
41.4%
US
15.5%
MO
23.6%
Boone
18.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility35.7%
Worse than Avg
Here
35.7%
US
14.4%
MO
19.1%
Boone
14.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility31.3%
Worse than Avg
Here
31.3%
US
15.3%
MO
18.9%
Boone
13.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
19.5%
MO
25.4%
Boone
22.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility92.4%
Mixed vs Avgs
Here
92.4%
US
93.4%
MO
84.4%
Boone
93.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility9.0%
Better than Avg
Here
9.0%
US
12.1%
MO
16.7%
Boone
16.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility48.6%
Worse than Avg
Here
48.6%
US
81.8%
MO
65.9%
Boone
78.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility77.4%
Mixed vs Avgs
Here
77.4%
US
79.8%
MO
63.5%
Boone
72.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility10.8%
Worse than Avg
Here
10.8%
US
1.6%
MO
2.2%
Boone
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
Well above state avg (12.0)
18 complaint-triggered

This facility shows concerning patterns with 59 deficiencies across multiple inspections, including 17 complaint-triggered violations where families filed reports about care issues. Primary problem areas include care planning and assessments, electrical and fire safety systems, and protection from abuse or neglect. Most troubling, recent complaints from January 2026 about resident rights violations and abuse prevention remain uncorrected, suggesting ongoing serious care quality issues that families should carefully investigate.

Mar 4, 2026Complaint
2
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jan 15, 2026Complaint
5
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Jun 20, 2025Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

May 9, 2025Complaint
4
0606Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 10, 2024Routine
21
0638Potential for harm · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0925Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0761Minimal · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Aug 1, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Villa at Blue Ridge, the

Organization Type

for profit

Chain Affiliation

Chain Name

James & Judy Lincoln

Chain Size

56 facilities nationwide

Chain avg rating: 2.5/5 · Rank 50 of 56 (Worst)

Ownership & Management

Owners

Lincoln, James

Owner

50%

Lincoln, Judy

Owner

50%

Key personnel

Borning, KarinW-2 Managing EmployeeLtc Management Services LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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