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Nursing HomeMedicaid Investigative

Parkside Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1201 Hunt Avenue, Columbia, MO 65202120 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.0/5

based on 24 Google reviews

5
4
3
2
1
Parkside Manor Nursing Home in Columbia, MO — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (16 vs median 10)
  • High staff turnover (64%)

Below average in MO · Critically understaffed (RN)

Source: Medicare data

What this means for your family

This facility has a history of severe safety and care concerns, including reports of missed medications and neglect. We strongly advise families to look elsewhere, as the overwhelming majority of feedback indicates a pattern of systemic failure that poses a risk to resident well-being.

Google Reviews

Google Reviews

24 reviews on Google
Parkside Manor consistently receives severe criticism regarding basic patient care, including reports of missed medication, poor hygiene, and inadequate nutrition. Multiple reviewers describe a facility plagued by neglect, unprofessional staff behavior, and significant administrative failures that compromise resident safety.

Quality Themes

Tap a score for details
Food0.0Staff1.0Clean1.0ActivitiesN/AMeds0.0MemoryN/AComms1.0Value0.0

Strengths

  • Friendly resident community

Concerns

  • Consistently poor quality, cold, or insufficient food (mentioned by 5 reviewers)
  • Failure to administer medication on time (mentioned by 3 reviewers)
  • Slow or non-existent response to call lights/nursing assistance (mentioned by 3 reviewers)
  • Unprofessional or abusive staff behavior (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(6)'21(5)'23(1)'25(3)'26(1)

Distribution · 27 analyzed

5
5
4
0
3
1
2
1
1
20

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the friendly community here; what kind of social activities or group outings do residents typically participate in?
  • 2Could you walk us through the meal planning process and how you ensure the food is served warm and nutritious for everyone?
  • 3How does the nursing team manage medication schedules to ensure every resident receives their doses accurately and on time?
  • 4What is the protocol for responding to call lights, and how do you ensure staff can assist residents promptly when they need help?
  • 5With the recent inspections, what specific steps has the facility taken to improve cleanliness and overall care standards?
  • 6How does the facility handle medical emergencies or changes in a resident's condition during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

My mom would not get her pain meds on time for her cancer she would hit the nurses button would take them 45 min to come even after i go to the desk to tell them she's needs them

Daughter of resident · 2019☆☆☆☆

The nurses mistreat their patients and guests, the food is absolutely terrible Worst of all they had roaches crawling around in there!!!

Daughter of resident · 2022☆☆☆☆

I lived there for two years during which they ran out of food every weekend. I'm diabetic food is a must.

Former resident · 2018☆☆☆☆
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
35%
Registered nurses for medical care
Total Nursing
3.23hrs
79%
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

4

measures

Worse Than Avg

7

measures

Mixed Results

4

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility43.3%
Worse than Avg
Here
43.3%
US
15.5%
MO
23.6%
Boone
18.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility38.6%
Worse than Avg
Here
38.6%
US
19.5%
MO
25.4%
Boone
21.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MO
16.7%
Boone
16.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
14.4%
MO
19.1%
Boone
15.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility81.4%
Worse than Avg
Here
81.4%
US
93.4%
MO
84.4%
Boone
93.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
95.5%
MO
90.9%
Boone
93.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility68.5%
Mixed vs Avgs
Here
68.5%
US
81.8%
MO
65.9%
Boone
77.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (12.0)
12 complaint-triggered

Families have filed complaints leading to 11 deficiency reports, with recurring issues in infection control, fire safety systems, and nursing staffing. The facility shows persistent problems across multiple areas including resident care standards, medication management, and building safety compliance. While most violations have been corrected, one recent infection control deficiency from January 2026 remains without a correction plan, suggesting ongoing challenges with maintaining consistent care quality and safety standards.

Mar 31, 2026Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jan 15, 2026Complaint
1
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 7, 2025Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Apr 7, 2025Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Feb 13, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Dec 19, 2024Routine
25
0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0346Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0728Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0500Potential for harm · PatternCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Federal Penalties

Payment Denial

Jan 25, 2024

8-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Parkside Manor

Organization Type

for profit

Chain Affiliation

Chain Name

James & Judy Lincoln

Chain Size

56 facilities nationwide

Chain avg rating: 2.5/5 · Rank 38 of 56

Ownership & Management

Owners

Lincoln, James

Owner

50%

Lincoln, Judy

Owner

50%

Key personnel

Bowles, ElizabethW-2 Managing EmployeeLtc Management Services LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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