Nursing HomeMedicaid Top Rated

Vienna Springs Health Campus

Strong Medicare quality ratings; families often praise warm, attentive nursing and care staff. Still worth an in-person visit.

2510 Vienna Pkwy, Dayton, OH 45459|54 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 38 Google reviews

(937) 741-7896 Directions Website

Street View

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What this means for your family

Vienna Springs is highly regarded for its rehab therapy and social engagement programs, making it a strong choice for recovery or assisted living. However, families should conduct a thorough walkthrough of the specific wing their loved one will occupy to check for cleanliness and ask about current staffing ratios to ensure they meet your expectations for responsiveness.

Google Reviews

38 reviews on Google

“Vienna Springs Health Campus is widely praised for its modern, clean facilities and a dedicated staff that many families describe as compassionate and attentive. While the majority of reviews highlight excellent rehab services and a welcoming environment, a few families have raised concerns regarding inconsistent staffing levels and maintenance issues in independent living units. Overall, it is viewed as a high-quality option for both short-term rehabilitation and long-term care.”

Quality Themes

Tap a score for details

Strengths

Warm, attentive nursing and care staff
Clean, modern, and well-maintained facility
Effective physical and rehab therapy teams
Strong focus on resident socialization and activities

Concerns

Inconsistent staffing levels leading to delayed care (mentioned by 2 reviewers)
Maintenance and safety issues in independent living units (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 68 analyzed

⚡10 reviews posted between Aug 4, 2025 – Aug 7, 2025 · 10 were 5-star

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed how much the management engages with the community online; how do you typically incorporate family feedback into your daily care plans?
2With such a high rating for your therapy and rehab teams, how do you tailor physical therapy to help a resident regain their specific mobility goals?
3We want to ensure our loved one is always attended to; what steps are being taken to ensure consistent staffing levels during the night and weekend shifts?
4The facility looks very clean and modern, but are there any ongoing maintenance or safety updates planned for the living units?
5What kind of social activities or group outings do you offer to help residents stay connected and active with one another?
6In the event of a sudden medical change or an emergency after hours, what is the specific protocol for notifying the family and coordinating care?

Personalized based on this facility's data

Key Review Excerpts

“The staff treated him with patience, dignity and genuine compassion. They took the time to understand his needs, his personality and what would help him and my mom feel supported during a difficult time.”

Long-term resident's family · 2026★★★★★

“The Nurses and staff did everything in their power to care for him and keep him safe until other arrangements could be made for him. They themselves advocated for him as the patient and us as the family to the hospital about this poor decision to transfer him from the hospital in his condition.”

Long-term resident's family · 2023★★★★★

“My Dad had been in a facility where he told me all he did was get out of the bed, take his meds look out his room window and not much else... Vienna Springs Health Campus in Miami Township is so family oriented. My Dad is extremely happy with the facility, the staff and the”

Long-term resident's family · 2025★★★★★

Source: 38 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.66hrs

88%

Registered nurses for medical care

Total Nursing

3.88hrs

95%

All nurses + aides combined

Staff Turnover

44%

Lower is better (< 30% = good)

RN Turnover

22%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility9.8%

Better than Avg

Here

9.8%

12.1%

28.2%

Montgomery

24.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility1.0%

Better than Avg

Here

1.0%

14.4%

5.8%

Montgomery

8.9%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility2.0%

Better than Avg

Here

2.0%

15.3%

6.9%

Montgomery

10.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

92.6%

Montgomery

89.8%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility5.3%

Better than Avg

Here

5.3%

15.4%

9.4%

Montgomery

12.8%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility29.6%

Worse than Avg

Here

29.6%

19.5%

25.4%

Montgomery

23.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility98.8%

Better than Avg

Here

98.8%

81.8%

78.4%

Montgomery

71.6%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.0%

Better than Avg

Here

94.0%

79.7%

75.6%

Montgomery

70.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.2%

Montgomery

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (10.1)

6 complaint-triggered

Vienna Springs has concerning complaint patterns with families reporting issues in multiple care areas including daily living assistance, safety supervision, and incontinence care across recent surveys. Most deficiencies involved quality of care issues, with additional problems in medication management, food safety, and fire drills. While the facility has corrected identified issues, the multiple family complaints suggest ongoing care quality concerns that warrant careful evaluation during visits.

Dec 10, 2025Complaint1 finding

0755Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 11, 2025Routine3 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0693Potential for harm · IsolatedCorrected