Victorian Rose Assisted Living
Families consistently rate this highly — reviewers highlight intimate, home-like environment. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
Victorian Rose offers a warm, intimate setting that is particularly well-regarded for dementia care and home-cooked meals. However, because of serious concerns raised regarding management's responsiveness and professionalism during difficult times, we recommend asking specifically about their protocols for end-of-life care and how they handle staff conflict resolution.
Google Reviews
Google Reviews
7 reviews on Google“Victorian Rose Assisted Living is frequently praised for its intimate, home-like environment and staff who are described as loving and attentive to daily needs. However, some families have reported significant concerns regarding administrative leadership, specifically citing a lack of compassion from management during end-of-life care and unprofessional behavior among staff members.”
Quality Themes
Tap a score for detailsStrengths
- Intimate, home-like environment
- Attentive and friendly daily care staff
- High-quality, home-cooked meals
- Specialized dementia and Alzheimer's care
Concerns
- Lack of compassion and professionalism from management/ownership (mentioned by 2 reviewers)
- Unprofessional staff conduct during sensitive situations (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the intimate size of Victorian Rose with only eight residents, how does the staff tailor daily activities to ensure each person feels engaged and at home?
- 2Could you walk me through the philosophy of your leadership team regarding communication and conflict resolution when families have concerns about their loved one's care?
- 3Since you specialize in dementia and Alzheimer's care, how do you train your team to maintain a professional and compassionate environment during particularly challenging or sensitive moments for residents?
- 4I’ve heard wonderful things about the home-cooked meals here; how do you accommodate individual dietary preferences or nutritional needs for residents with memory impairment?
- 5In the event of a medical emergency, what is your specific protocol for coordinating with local healthcare providers and notifying family members promptly?
- 6How do you foster a supportive culture among your staff to ensure that every team member consistently reflects the friendly and attentive care that your residents deserve?
Personalized based on this facility's data
Key Review Excerpts
“They cook the meals there, real food. Small enough place for personal care. More intimate environment than a nursing home.”
“The staff is exceptionally trained for the care of residents with Dementia/Alzheimer’s . Absolutely the best .”
“I feel we were treated as a dollar amount and not with compassion we and our mother deserved.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from February 2025 identified three deficiencies involving missing employee tuberculosis testing records, an outdated health appraisal for a resident, and improper storage of oxygen tanks in a resident's room. The 2018 licensing study report showed the facility was in substantial compliance at that time.
Feb 7, 2025Routine
No documentation that Employee #1 had been tested for communicable tuberculosis.
The Health Care Appraisal for Resident A was outdated, as it was last reviewed on September 26, 2023.
Several oxygen tanks, both empty and full, were being stored in crates in Resident B’s room, violating storage limits and safety requirements.
Aug 10, 2018ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Westgate Holdings LLC
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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