VI at Silverstone
Families consistently rate this highly — reviewers highlight exceptional dining and gourmet meal options. Schedule a visit to confirm the fit.
based on 52 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a luxury, active lifestyle with high-end dining and amenities. However, because recent reviews show a dip in satisfaction regarding administrative communication, you should personally verify insurance coverage and speak with the admissions team directly during your tour.
Google Reviews
Google Reviews
52 reviews analyzed“Vi at Silverstone is highly regarded as a luxury, upscale retirement community that offers a lifestyle comparable to a high-end cruise. Residents and families consistently praise the exceptional dining, diverse social activities, and the professional, warm nature of the staff. However, one reviewer reported a significant negative experience regarding rude administrative communication and insurance verification.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional dining and gourmet meal options
- Extensive social, educational, and physical activities
- Professional and caring management and staff
- Beautifully maintained grounds and luxury amenities
- Continuum of care options on one campus
Concerns
- Rude administrative/admissions communication
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the gourmet dining options here; could you walk us through a sample menu for a typical week?
- 2The grounds and amenities look beautiful; what kind of social or educational activities are currently popular with the residents?
- 3Since we are looking for long-term peace of mind, could you explain how the continuum of care works if a resident's needs change on this campus?
- 4How does the management team ensure that communication remains clear and consistent between the staff and family members?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6We noticed the management team is very engaged with the community; how would you describe the culture of the caregiving staff here?
Personalized based on this facility's data
Key Review Excerpts
“If you were to design a place of independent living, you will find your requirements here at Vi at Silverstone. It is what you want it to be...private or communal, built to your specifications, safe, warm, resident oriented, assurance of future health care, and a continuation of the lifestyle you want”
“Susie Downey and her staff were very knowledgeable and truly cared about helping my wife and me become a part of the community. She answered all our questions. We had some personal issues that needed to be resolved and Susie and Vi were patient, did not pressure us, and assisted us resolve our problems.”
“My wife and I moved into the Vi at Silverstone in December 2019. From our first day through today we couldn't think of a place where we would rather be. Would you like to be on a cruise with fabulous people, lots of activities, wonderful food, feeling safe and secure and peaceful surroundings then move to our facility.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jul 8, 2025OtherCleanReport
An off-site desktop review to change the licensed capacity from 40 directed care to 12 directed care and 28 personal care residents was completed on July 8, 2025.
Feb 20, 2025RoutineCleanReport
No deficiencies were found during the on-site compliance inspection conducted on February 20, 2025.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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