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Strong Medicare quality ratings; public reviewers often praise resort-style amenities and social activities. Still worth an in-person visit.
based on 107 Google reviews
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VI at Silverstone, a VI and Plaza Companies Commun has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: resort-style amenities and social activities and high-quality, varied dining options. Review the component ratings and current source records before deciding.
Vi at Silverstone is a highly regarded continuing care retirement community that residents frequently describe as a luxury cruise ship experience. Reviewers consistently praise the high-quality dining, extensive social and fitness programming, and the professional, caring staff. While the vast majority of feedback is glowing, there are isolated reports of administrative friction regarding insurance acceptance and patient intake processes.
Quality Themes
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Concerns
Rating Trends
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Distribution · 88 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The physical facility is outstanding and easily matched by the skilled management and wonderful staff. We would heartily recommend Vi to anyone seeking a world class continuing care residence community.”
“It is actually quite difficult to write a review because there is absolutely nothing negative to say and the praise sounds like hyperbole. Food - Terrific. Residents - VERY friendly. Staff - over the top.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has recurring infection control problems, with deficiencies found in both 2023 and 2025, suggesting persistent challenges in this critical area. Families filed a complaint that led to findings of inadequate protection from abuse and neglect. Other issues included medication labeling, resident assessment reporting, and staff training deficiencies. While all violations were reportedly corrected, the repeated infection control problems warrant careful consideration during your visit.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
VI at Silverstone, a VI and Plaza Companies Commun
for profit
VI Living
10 facilities nationwide
Chain avg rating: 4.8/5 · Rank 1 of 10 (Highest rating)
Owners
Margot and Tom Pritzker Foundation
Owner · Organization
Cc-Silverstone, INC
Owner · Organization
P. G. - Daniel Trust
Owner (parent company) · Organization
P. G. - Don #3 Trust
Owner (parent company) · Organization
P. G. - Jim Trust
Owner (parent company) · Organization
P. G. - Johnny Trust
Owner (parent company) · Organization
P. G. - Karen Trust
Owner (parent company) · Organization
P. G. - Linda Trust
Owner (parent company) · Organization
P. G. - Nicholas Trust
Owner (parent company) · Organization
P. G. - Tony Trust
Owner (parent company) · Organization
Pritzker Pucker Family Foundation no. 2
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
107 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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