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Strong Medicare quality ratings; public reviewers often praise warm, welcoming resident community. Still worth an in-person visit.
based on 107 Google reviews
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VI at Lakeside Village has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, welcoming resident community and extensive daily activities and social programs. Review the component ratings and current source records before deciding.
Vi at Lakeside Village is highly regarded by independent living residents for its vibrant social atmosphere, friendly community, and extensive amenities. However, families of residents in the skilled nursing and rehab units report significant inconsistencies, with some praising the care while others express serious concerns regarding understaffing, administrative rudeness, and poor communication during discharge.
Quality Themes
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Concerns
Rating Trends
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Distribution · 110 analyzed
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Key Review Excerpts
“The staff is wonderful, and the ot/pt department got me back on my feet in a short amount of time after a pretty bad fall that really trashed my left knee and leg.”
“This time was the most horrible experience ever. I was stunned to see how much the care had fallen in one year. The food was horrible, the administration is worse than horrible and”
“The nursing staff is very nice in skilled nursing, especially Arlene but the administrative staff is rude and heartless. Jenna the intake manager told me that if I didn’t give her a check for $11,010 by the next day, she would transfer my Mom to another facility.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
4
measures
7
measures
5
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
VI at Lakeside Village has 11 deficiencies across 3 surveys, with all issues corrected by the facility. The most recurring problems involve fire safety systems, food service, and resident rights. Fire safety issues appeared on all three surveys, suggesting ongoing challenges with equipment maintenance and procedures. Food preparation and resident environment concerns emerged in the most recent 2024 inspection, though the facility addressed all identified problems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Smoke Deficiencies
Provide properly protected cooking facilities.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
VI at Lakeside Village
for profit
VI Living
10 facilities nationwide
Chain avg rating: 4.8/5 · Rank 1 of 10 (Highest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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