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Nursing HomeMedicaid Top Rated

Veterans Home of California - Barstow

Strong Medicare quality ratings; families often praise friendly and caring nursing staff. Still worth an in-person visit.

100 East Veterans Parkway, Barstow, CA 9231160 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 30 Google reviews

5
4
3
2
1
Veterans Home of California - Barstow Nursing Home in Barstow, CA — Street View
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What this means for your family

This facility offers a highly social and caring environment with staff members who are frequently praised for their kindness. However, you should be extremely vigilant about administrative communication, as recent reports suggest the facility can be unresponsive to inquiries and difficult to reach.

Google Reviews

Google Reviews

30 reviews on Google
Families can expect a caring environment characterized by friendly, attentive staff and a lively atmosphere with many activities. While some reviewers praise the facility as treating residents like royalty, there are serious allegations regarding poor communication and lack of responsiveness from administration.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean5.0Activities5.0MedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Friendly and caring nursing staff
  • Engaging activities and entertainment
  • Clean and well-maintained facility
  • Positive social atmosphere among residents

Concerns

  • Poor administrative communication and lack of responsiveness

Rating Trends

Tap a year to see what changed

234'14(1)'16(1)'18(7)'20(3)'22(1)'26(4)

Distribution · 31 analyzed

5
24
4
5
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It is wonderful to see such high ratings for your nursing and staffing teams; how do you ensure that this level of personalized care remains consistent for every resident?
  • 2We've heard great things about the social atmosphere here, so could you tell us more about the specific types of activities and entertainment available to keep residents engaged?
  • 3Since the facility is so well-maintained and clean, what is your routine for ensuring the resident living areas stay comfortable and hygienic?
  • 4How does the clinical team handle medical emergencies or changes in a resident's health status during the overnight hours?
  • 5What is the best way for family members to stay in regular contact with the administration regarding updates on our loved one's care?
  • 6With such a high CMS rating for health inspections, how does your team proactively manage and address any potential facility or care deficiencies?

Personalized based on this facility's data


Key Review Excerpts

I have never visited a home that is as wonderful as this Veterans Home. They treat the residents like Kings and Queens. Utmost respect and loving kindness is shown every minute of every day.

Long-term resident's family · 2018★★★★★

The process of applying for a Cal Vet Home takes a while and is not for the faint of heart BUT, the administrators at Cal Vet Barstow and Chula Vista are nothing short of angelic!

New resident's family · 2019★★★★★

My uncle is here and loves it. Staff is great. Lots of activities. Very good food. Lots of entertainment and movies.

Resident's family · 2021★★★★★
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.31hrs
OK
Registered nurses for medical care
Total Nursing
5.48hrs
OK
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
29%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

5

measures

Worse Than Avg

4

measures

Mixed Results

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
San bernardino
10.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.9%
Mixed vs Avgs
Here
8.9%
US
19.4%
CA
10.7%
San bernardino
8.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility17.5%
Worse than Avg
Here
17.5%
US
15.3%
CA
10.5%
San bernardino
10.2%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility92.3%
Worse than Avg
Here
92.3%
US
95.5%
CA
98.2%
San bernardino
98.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.9%
Worse than Avg
Here
15.9%
US
14.4%
CA
10.4%
San bernardino
10.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.1%
Mixed vs Avgs
Here
10.1%
US
15.5%
CA
11.7%
San bernardino
8.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.7%
Mixed vs Avgs
Here
86.7%
US
81.8%
CA
94.2%
San bernardino
95.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (15.4)
1 complaint-triggered

The facility has significant recurring deficiencies in medication management, building safety, and fire protection systems across multiple surveys, though families did file a complaint regarding abuse prevention policies. Issues with pharmacy services, electrical systems, fire safety equipment, and building construction appear repeatedly from 2023 through 2025, suggesting ongoing operational challenges despite correction dates being provided for each violation.

Apr 23, 2026Routine
2
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

May 1, 2025Routine
6
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Jan 8, 2025Complaint
1
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Jun 6, 2024Routine
16
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0908Potential for harm · IsolatedCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0039Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0909Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum piping is labeled.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Veterans Home of California - Barstow

Organization Type

government

Ownership & Management

Owners

Veterans Home of California Barstow

Owner · Organization

100%

Key personnel

Pangilinan, LarryW-2 Managing EmployeePangilinan, LarryOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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