Veterans Home of California - Barstow
Strong Medicare quality ratings; families often praise friendly and caring nursing staff. Still worth an in-person visit.
based on 30 Google reviews

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What this means for your family
This facility offers a highly social and caring environment with staff members who are frequently praised for their kindness. However, you should be extremely vigilant about administrative communication, as recent reports suggest the facility can be unresponsive to inquiries and difficult to reach.
Google Reviews
Google Reviews
30 reviews on Google“Families can expect a caring environment characterized by friendly, attentive staff and a lively atmosphere with many activities. While some reviewers praise the facility as treating residents like royalty, there are serious allegations regarding poor communication and lack of responsiveness from administration.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and caring nursing staff
- Engaging activities and entertainment
- Clean and well-maintained facility
- Positive social atmosphere among residents
Concerns
- Poor administrative communication and lack of responsiveness
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It is wonderful to see such high ratings for your nursing and staffing teams; how do you ensure that this level of personalized care remains consistent for every resident?
- 2We've heard great things about the social atmosphere here, so could you tell us more about the specific types of activities and entertainment available to keep residents engaged?
- 3Since the facility is so well-maintained and clean, what is your routine for ensuring the resident living areas stay comfortable and hygienic?
- 4How does the clinical team handle medical emergencies or changes in a resident's health status during the overnight hours?
- 5What is the best way for family members to stay in regular contact with the administration regarding updates on our loved one's care?
- 6With such a high CMS rating for health inspections, how does your team proactively manage and address any potential facility or care deficiencies?
Personalized based on this facility's data
Key Review Excerpts
“I have never visited a home that is as wonderful as this Veterans Home. They treat the residents like Kings and Queens. Utmost respect and loving kindness is shown every minute of every day.”
“The process of applying for a Cal Vet Home takes a while and is not for the faint of heart BUT, the administrators at Cal Vet Barstow and Chula Vista are nothing short of angelic!”
“My uncle is here and loves it. Staff is great. Lots of activities. Very good food. Lots of entertainment and movies.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
4
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The facility has significant recurring deficiencies in medication management, building safety, and fire protection systems across multiple surveys, though families did file a complaint regarding abuse prevention policies. Issues with pharmacy services, electrical systems, fire safety equipment, and building construction appear repeatedly from 2023 through 2025, suggesting ongoing operational challenges despite correction dates being provided for each violation.
Apr 23, 2026Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
May 1, 2025Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Use approved construction type or materials.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jan 8, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jun 6, 2024Routine16
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum piping is labeled.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Veterans Home of California - Barstow
government
Ownership & Management
Owners
Veterans Home of California Barstow
Owner · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit calvet.ca.gov
Medicare data downloads
Original nursing home datasets
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