Mountain View Post Acute
Strong Medicare quality ratings; families often praise effective physical therapy services. Still worth an in-person visit.
based on 36 Google reviews
Watch Mountain View Post Acute
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the physical therapy team is frequently praised for helping patients recover, the facility has a documented history of serious medical neglect and communication failures. If you choose this facility, you must closely monitor medication administration and maintain frequent, direct contact with nursing supervisors to ensure your loved one's safety.
Google Reviews
Google Reviews
36 reviews on Google“Families should exercise significant caution when considering Mountain View Post Acute due to serious allegations of medical neglect, medication errors, and poor communication. While some patients praise the physical therapy and the kindness of specific nursing staff, multiple reviewers report life-threatening incidents and a lack of transparency from administration.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy services
- Friendly and caring rehabilitation staff
- Clean and well-maintained facility
Concerns
- Serious medical neglect and patient safety issues (mentioned by 3 reviewers)
- Inaccurate communication and lack of transparency from staff (mentioned by 4 reviewers)
- Nursing staff understaffed and overwhelmed (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive responses that fail to address specific details in positive reviews and rely on a single call-to-action for negative reviews. There is no attempt at empathy or personalization in any of the responses.
Questions for Your Tour
- 1We've heard wonderful things about the physical therapy team here; could you tell us more about how the rehab specialists work with residents?
- 2How does the nursing team ensure that medication schedules are followed accurately and double-checked every time?
- 3What is the process for keeping family members updated on any changes in a resident's health or daily condition?
- 4In the event of a medical emergency during the night, what specific protocols are in place to ensure immediate care?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and active?
- 6How do you manage the workload for the nursing staff to ensure every resident gets the personalized attention they need?
Personalized based on this facility's data
Key Review Excerpts
“MVPA has done wonders for me. When I came here I had a few different things going on and they healed me right up. Everyone from nursing , physical therapy, kitchen , and administration team have been a pleasure to work with.”
“I was a resident here recently for a sprained ankle. I received physical therapy on my ankle, and I must say that the physical and the nurses and the other staff members were so sweet and caring.”
“So after almost a month of dealing with this place I've had some very good experiences with some very caring & loving nurses, heads of department's. Also some very concerning, scary & just neglectfullness stuff has happened”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 58 deficiencies across multiple areas, including families filing 5 complaint-triggered reports in late 2024. The most recurring issues involve fire safety and emergency preparedness, infection control, and care planning problems. While the facility has corrected each cited deficiency, the high volume of safety violations and recent family complaints about resident protection and care quality suggest ongoing operational challenges that warrant careful evaluation during your visit.
Jun 5, 2025Routine22
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 29, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 28, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 16, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Oct 9, 2024Complaint2
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 14, 2024Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Mountain View Post Acute
for profit
Chain Affiliation
David Johnson
46 facilities nationwide
Chain avg rating: 3.2/5 · Rank 4 of 45 (Best)
Ownership & Management
Owners
Barstow Post Acute LLC
Owner · Organization
Johnson, Frank
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives