Vancrest of St Mary's
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
Vancrest of St. Mary's is highly regarded for its clean environment and compassionate staff, making it a comfortable setting for many residents. However, because there are reports of inconsistent medication administration and communication, we strongly advise families to be present during shift changes and to verify that medical orders are being followed directly with the nursing supervisor.
Google Reviews
Google Reviews
15 reviews on Google“Vancrest of St. Mary's receives high praise for its clean, well-maintained environment and compassionate staff who build strong relationships with residents. However, some families have raised serious concerns regarding medication management and communication lapses, suggesting that while the facility excels in hospitality, clinical oversight can be inconsistent.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and welcoming staff
- Strong emotional support for families
- Appealing dining environment and food quality
Concerns
- Inconsistent medication administration and clinical follow-through (mentioned by 2 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's 5-star health inspection rating, what specific protocols do you have in place to maintain such high standards of cleanliness and care?
- 2With a 3-star staffing rating, how does the team ensure that residents receive timely attention and consistent support throughout the day?
- 3Can you walk me through the current process for medication management to ensure accuracy and timely administration for residents?
- 4Since families have highlighted the welcoming atmosphere and dining experience, what are some of the favorite social activities or community events that residents look forward to most?
- 5How does your clinical team coordinate with outside physicians to ensure seamless follow-through on medical needs and treatment plans?
- 6What steps are taken to keep families informed and involved, especially when there are changes in a loved one's health status or care plan?
Personalized based on this facility's data
Key Review Excerpts
“Nurse on duty does not follow the orders for his cough syrup administration. Went to visit at 11am and she hadn't given it to him at all yet. He was coughing and wheezing.”
“My mother was in Vancrest for 3 years before she passed. In those 3 years I seen and felt the love that each and every one of staff members had for my mother.”
“The staff is extremely compassionate and the building is well cared for. There is good communication between staff and families of residents.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vancrest of St Mary's shows recurring issues with care planning and safety systems across all three surveys, with deficiencies found in resident assessment, infection control, and fire/electrical safety equipment. The facility has corrected all cited issues, but the pattern of repeat violations in care planning (appearing in all three inspections) and fire safety systems (appearing twice) suggests ongoing challenges with maintaining consistent compliance standards.
Dec 18, 2025Routine5
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that gas containers are correctly designed and tested, and in locations that are labeled.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nov 22, 2023Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jul 22, 2021Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Vancrest of St Mary's
for profit
Chain Affiliation
Vancrest Health Care Centers
13 facilities nationwide
Chain avg rating: 4.2/5 · Rank 7 of 13 (Best)
Ownership & Management
Owners
Joint Township District Memorial Hospital
Owner · Organization
Bagley, Jon
Owner
Myers, Mark
Owner
White, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit vancrest.com
Medicare data downloads
Original nursing home datasets
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