Vanayer Senior Living and Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
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What this means for your family
While the facility has been praised for its rehabilitation outcomes and administrative support, the recent reports of severe communication failures and medical mismanagement are concerning. We strongly recommend that families verify the facility's policy on next-of-kin communication and inquire about their protocols for ensuring timely staff responses to resident calls.
Google Reviews
Google Reviews
10 reviews on Google“Vanayer Senior Living and Rehabilitation receives polarized feedback, with some families praising the compassionate care and effective rehabilitation services, while others report serious failures in communication and responsiveness. Concerns regarding administrative transparency and the timeliness of staff assistance are significant points of contention for families.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Compassionate and friendly nursing staff
- Helpful administrative support for paperwork
Concerns
- Slow response times requiring residents to call 911 for assistance (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the facility has a strong reputation for physical and occupational therapy; could you walk us through how those programs are integrated into a resident's daily routine?
- 2Given the current staffing levels, what is the standard protocol for ensuring residents receive timely assistance when they press their call buttons?
- 3Since medication management is a critical part of care, could you explain the oversight process you use to ensure accuracy and consistency for all residents?
- 4I see that you actively engage with feedback online; how does your administrative team use family input to improve the day-to-day experience for residents?
- 5What specific steps are in place to improve communication between the nursing staff and family members regarding changes in a resident's health or care plan?
- 6With 91 residents, how do you foster a sense of community and ensure that residents have access to engaging social activities throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“My mom fractured her foot and was there for a month. She has not looked so good in a long time. She was clean at all times, put on some much needed weight, physical and occupational therapy worked hard to get her back on her feet.”
“There is a serious problem, when a resident has to call 911 on 2 separate occasions to get someone to come and assist them with their needs.”
“My father in law was in this facility. and he passed away under their care. My children was his next of kin and this facility failed to tell my children anything about their grandfather.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies, including safety hazards and medication labeling issues. The facility shows recurring problems with safety supervision, care planning, and medication management across multiple surveys from 2019 to 2025. While most deficiencies have correction dates, the pattern of safety-related violations over several years, particularly the repeated accident hazard citations, suggests ongoing supervision challenges that warrant careful consideration during your visit.
Nov 21, 2025Routine4
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 11, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 28, 2021Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Dec 11, 2019Routine1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Feb 11, 2025
$8,589
Ownership & Operations
Who Operates This Facility
Vanayer Senior Living and Rehabilitation
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 219 of 328
Ownership & Management
Owners
Rocky Top Healthcare LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit vanayerliving.com
Medicare data downloads
Original nursing home datasets
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