Valley Vista for Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 5)
- High staff turnover (57%)
Below average in IA · Below recommended RN staffing · Best in GABRIEL SEBBAG & THE SAMARA FAMILY chain · No penalties on record
What this means for your family
While the facility offers a strong activities program, the recurring reports of medical neglect, hygiene issues, and medication errors are deeply concerning. We strongly advise families to conduct an unannounced visit and specifically inspect the condition of residents' skin and the cleanliness of the rooms before making a decision.
Google Reviews
Google Reviews
32 reviews on Google“Valley Vista for Nursing and Rehabilitation, also referred to in reviews as Newton Health Care Center, receives highly polarized feedback. While some families praise the activities program and specific staff members for their kindness, numerous others report critical failures in basic care, including medication mismanagement, poor hygiene, and neglect of medical conditions like bedsores and infections. Families should be aware of serious allegations regarding resident safety and staffing levels that have been raised by multiple reviewers.”
Quality Themes
Tap a score for detailsStrengths
- Engaging activities program
- Some staff members are described as kind and caring
- Effective rehabilitation therapy for some patients
Concerns
- Neglect of medical needs (bedsores, infections, hygiene) (mentioned by 4 reviewers)
- Medication management errors and delays (mentioned by 2 reviewers)
- Understaffing and slow response times to call lights (mentioned by 3 reviewers)
- Poor food quality (cold, unappealing, allergy mismanagement) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your facility has an active social calendar; could you walk me through a typical day of activities and how you encourage residents to participate?
- 2Given the recent state citations regarding health and safety, what specific changes or quality improvement plans have been implemented to ensure higher standards of care?
- 3Could you explain your current process for medication administration and how you ensure accuracy and timeliness for residents with complex health needs?
- 4With concerns regarding response times to call lights, what is your current protocol for monitoring staff availability and ensuring residents receive prompt assistance?
- 5I appreciate that you actively respond to online feedback; how do you use that input to improve the daily experience for residents, particularly regarding dining and hygiene?
- 6Regarding medical oversight, how do you proactively monitor and prevent common issues like skin integrity and infections for residents who require higher levels of assistance?
Personalized based on this facility's data
Key Review Excerpts
“I had to remind them multiple times during the 2 times I was there to give my grandma her medicine, change her, and assist her like they’re supposed to. I also witnessed staff not washing their hands and not wearing gloves at appropriate times.”
“Food is nasty and cold,the kitchen doesn't pay attention to the allergies list of foods ,or drinks, medicine is never on time, some staff are helpful where most isn't... Rooms smells like sewer gas.”
“They don't treat bedsores to the point where it looks like 3rd degree burns. Not even mentioning they have bed sores until we found out from a nurse at the hospital. Also had open wounds that was not told about until they were infected.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Valley Vista has significant ongoing issues with families filing 18 complaint-triggered deficiencies across multiple areas. The most recurring problems involve pressure ulcer care, care planning and assessments, and fire safety systems. While all deficiencies show correction dates, the persistence of similar issues across surveys—particularly wound care appearing in complaints from 2023-2024—suggests systemic quality concerns that warrant careful evaluation during your visit.
Feb 25, 2026Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 25, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Aug 14, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 14, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Apr 3, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Oct 2, 2024Routine12
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Apr 8, 2026ComplaintClean
Fed violations: 0, State violations: 0
Feb 25, 2026ComplaintClean
Fed violations: 3, State violations: 1
Jan 6, 2026ComplaintClean
Fed violations: 0, State violations: 0
Jan 5, 2026ComplaintClean
Fed violations: 1, State violations: 0
Dec 23, 2025ComplaintClean
Fed violations: 0, State violations: 0
Dec 18, 2025ComplaintClean
Fed violations: 0, State violations: 0
Nov 25, 2025ComplaintClean
Fed violations: 2, State violations: 0
Aug 29, 2025InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Valley Vista for Nursing and Rehabilitation
for profit
Chain Affiliation
Gabriel Sebbag & the Samara Family
7 facilities nationwide
Chain avg rating: 1.3/5 · Rank 1 of 7 (Best)
Ownership & Management
Owners
Amaranthine Holdings LLC
Owner · Organization
Cedar View Holdings LLC
Owner (parent company) · Organization
Cedar View Tr
Owner (parent company) · Organization
Iowa 5784 LLC
Owner (parent company) · Organization
Samara Family Holdings LLC
Owner (parent company) · Organization
Sebbag, Gabriel
Owner (parent company)
Samara Fam Tr
Owner (parent company) · Organization
Gamzeh, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Greatorex, Tina
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Schiowitz, Marc
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit newtonhealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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