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Nursing HomeMedicaid Investigative

Accura Healthcare of Newton East, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1743 South Eighth Avenue East, Newton, IA 5020854 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.3/5

based on 10 Google reviews

5
4
3
2
1
Accura Healthcare of Newton East, LLC Nursing Home in Newton, IA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (14 vs median 5)

Bottom 25% in IA · Below recommended RN staffing · Worst in ACCURA HEALTHCARE chain · $19,744 in fines

Source: Medicare data

What this means for your family

While the facility has received praise for its memory care, the recent reports of pest issues and administrative dishonesty are significant red flags. We strongly recommend conducting an unannounced tour to inspect the cleanliness of the hallways and asking direct questions about staff licensing and current pest control measures before committing.

Google Reviews

Google Reviews

10 reviews on Google
Accura Healthcare of Newton East receives highly polarized feedback, with some families praising the kindness and cleanliness provided to memory care residents, while others report significant concerns regarding facility hygiene and administrative transparency. Recent reports highlight serious issues with pest control and communication, suggesting a decline in the quality of care and facility management compared to earlier positive experiences.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean3.0ActivitiesN/AMedsN/AMemory8.0Comms3.0ValueN/A

Strengths

  • Kind and dignified care for memory care residents
  • Clean, well-maintained environment reported by some families
  • Responsive communication regarding family concerns

Concerns

  • Poor facility hygiene and pest issues (mentioned by 2 reviewers)
  • Lack of transparency and honesty regarding room availability (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'18(1)5.04.0'20(1)5.05.0'22(1)1.03.0'24(2)1.0'25(3)

Distribution · 12 analyzed

5
6
4
1
3
0
2
0
1
5

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1I've heard wonderful things about the kind and dignified care provided to your memory care residents; could you tell me more about how you personalize their daily routines?
  • 2What specific steps is the facility taking to ensure the highest standards of cleanliness and hygiene in the resident rooms and common areas?
  • 3How does the nursing team communicate important updates or changes in health status to family members to ensure we are always in the loop?
  • 4With the recent state inspections, what specific improvements or corrective actions have been implemented to address the identified deficiencies?
  • 5Can you walk me through the protocol for handling a medical emergency or a sudden change in a resident's condition during the night?
  • 6How do you manage room availability and the transition process to ensure families have clear and transparent information during the move-in period?

Personalized based on this facility's data


Key Review Excerpts

She had such excellent care physically and was treated with kindness, love, and dignity. She was truly valued as a person.

Memory care family member · 2024★★★★★

Currently have roaches and bed bugs. Staff is allowing CNA's to work there that doesn't have their CNA license.

General observer · 2023☆☆☆☆

They said my grandma would have a hospice room in a week or two back in April and the room wouldn't of been ready actually in a long time so they lied to us.

Long-term resident's family · 2024☆☆☆☆
Source: 10 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.20hrs
78%
All nurses + aides combined
Staff Turnover
19%
Lower is better (< 30% = good)
RN Turnover
17%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.2%
Worse than Avg
Here
34.2%
US
19.5%
IA
20.7%
Jasper
22.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.8%
Worse than Avg
Here
16.8%
US
12.1%
IA
4.1%
Jasper
4.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
93.4%
IA
93.9%
Jasper
88.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
19.4%
IA
25.9%
Jasper
20.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.5%
Worse than Avg
Here
22.5%
US
14.4%
IA
17.6%
Jasper
17.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility8.6%
Worse than Avg
Here
8.6%
US
5.3%
IA
4.9%
Jasper
5.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
81.8%
IA
84.0%
Jasper
79.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Jasper
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Well above state avg (6.2)
17 complaint-triggered
$19,744 in fines

Families filed multiple complaints triggering 17 deficiencies, including serious concerns about abuse reporting failures and unsafe living conditions. The facility shows persistent problems across care planning, resident rights, and environmental safety that span multiple years and surveys. While all issues have correction dates, the recurring nature of deficiencies in core care areas and the volume of family complaints suggest ongoing quality concerns that warrant careful consideration.

Aug 7, 2025Complaint
3
0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Feb 19, 2025Routine
18
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0522Potential for harm · WidespreadCorrected

Services Deficiencies

Have an externally vented heating system.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0801Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Dec 11, 2024Complaint
2
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Mar 19, 2024Routine
5
0013Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Mar 19, 2024Complaint
9
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Nov 2, 2023Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Feb 19, 2025

$19,744

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
27deficiencies
Mar 13, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Feb 18, 2026Inspection
Clean

Fed violations: 9, State violations: 0

Nov 13, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Sep 22, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Aug 7, 2025Complaint
Clean

Fed violations: 3, State violations: 1

Mar 31, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Feb 19, 2025Inspection
Clean

Fed violations: 11, State violations: 1

Jan 11, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Accura Healthcare of Newton East, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Accura Healthcare

Chain Size

41 facilities nationwide

Chain avg rating: 2.4/5 · Rank 30 of 37 (Worst)

Ownership & Management

Owners

Leneave, Thomas

Owner (parent company)

Key personnel

Conner, RobertW-2 Managing EmployeeElliott, CoreyW-2 Managing EmployeeToti, LisaW-2 Managing EmployeeToti, LisaOfficer / DirectorLeneave, TedOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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