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Nursing HomeMedicaid Investigative

Valley View Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

729 Browning Road, Delano, CA 9321553 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 48 Google reviews

5
4
3
2
1
Valley View Care Center Nursing Home in Delano, CA — Street View
Street View

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (17 vs median 13.0)

Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing

Source: Medicare data

What this means for your family

The facility excels in providing compassionate, person-centered care and high-quality rehabilitation therapy. However, because some reviewers have reported significant issues with staffing levels and facility hygiene, you should specifically ask about their current nurse-to-patient ratios and conduct unannounced visits to check for cleanliness.

Google Reviews

Google Reviews

48 reviews on Google
Families considering Valley View Care Center will find a facility highly praised for its exceptionally compassionate and attentive nursing and therapy staff. While many residents report feeling treated like family, there are significant, serious concerns regarding staffing shortages and hygiene issues raised by some reviewers. Prospective families should prioritize verifying current staffing levels and cleanliness standards during in-person visits.

Quality Themes

Tap a score for details
Food10.0Staff9.0Clean6.0Activities8.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Effective rehabilitation and physical therapy services
  • Friendly and professional atmosphere
  • Clean and well-maintained environment

Concerns

  • Staffing shortages leading to delayed response to call lights (mentioned by 2 reviewers)
  • Issues with facility odor and hygiene (mentioned by 2 reviewers)
  • Unprofessional communication from office staff

Rating Trends

Tap a year to see what changed

2345.02020(8)2.72021(3)2.62022(5)5.02023(2)4.62024(18)4.82025(40)5.02026(1)

Distribution · 77 analyzed

5
68
4
0
3
0
2
1
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've read some wonderful things about the compassion of your nursing staff; how do you ensure that same level of care is maintained during busy shifts?
  • 2With the recent focus on improving health inspection scores, what specific steps is the facility taking to address recent state violations?
  • 3How does the team manage call light response times to ensure residents aren't waiting long for assistance?
  • 4What are your protocols for maintaining cleanliness and managing facility odors to ensure a fresh environment for residents?
  • 5How does the office staff communicate important medical updates or changes in condition to family members?
  • 6Can you tell me more about the rehabilitation and physical therapy services available for residents looking to regain strength?

Personalized based on this facility's data


Key Review Excerpts

I stayed here twice due to medical conditions. The staff and nurses are great. I'm leaving here today after my 2nd stay. They had a trick or trunk. Last night out in the parking lot. They allowed those of him patients to go outside and attend it supervised.

Rehab patient · 2025★★★★★

I was housed at Valley View Care from January 2024 until April 2024 recovering from an horrible leg accident. It was there that I was proudly known as 'coffee man'. I want all the staff to know how I appreciated what such considerate and amazing care us patients got from them each day.

Rehab patient · 2024★★★★★

This spot is a WONDERFUL PLACE TO BE when one needs that EXTRA CARE necessary while RECOUPERATING from ANY NUMBER OF ailment. EVERYONE from Jasmin to Carmen, Leah,....I'd have to list EVERY single employee there... Males included go that EXTRA MILE for their patients.

Long-term resident's family · 2023★★★★★
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.40hrs
54%
Registered nurses for medical care
Total Nursing
4.52hrs
OK
All nurses + aides combined
Staff Turnover
33%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
12.1%
CA
7.0%
Kern
6.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Kern
99.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.1%
Better than Avg
Here
10.1%
US
15.4%
CA
11.6%
Kern
11.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.7%
Mixed vs Avgs
Here
14.7%
US
19.5%
CA
13.7%
Kern
18.0%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.6%
Mixed vs Avgs
Here
14.6%
US
19.4%
CA
10.7%
Kern
14.1%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
4.9%
CA
4.5%
Kern
5.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility73.9%
Worse than Avg
Here
73.9%
US
79.7%
CA
93.2%
Kern
94.8%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.0%
Mixed vs Avgs
Here
85.0%
US
81.8%
CA
94.2%
Kern
94.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.4%
Worse than Avg
Here
3.4%
US
1.6%
CA
1.5%
Kern
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
2penalties
Above state avg (15.4)
19 complaint-triggered

Valley View Care Center shows concerning patterns with families filing 15 complaint-triggered surveys, revealing recurring issues in resident dignity and respect, care planning, and safety hazards. The facility repeatedly struggles with protecting residents from abuse and neglect, maintaining proper care plans, and ensuring accident-free environments. While all deficiencies show correction dates, the persistent nature of these core care problems across multiple surveys suggests ongoing systemic issues that families should carefully investigate during visits.

Mar 20, 2026Complaint
1
0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Feb 9, 2026Complaint
3
0602Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0606Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Dec 18, 2025Routine
20
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Nov 18, 2025Complaint
1
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Aug 7, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 18, 2025Complaint
1
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Federal Penalties

Payment Denial

May 21, 2025

13-day denial

Payment Denial

Aug 1, 2024

17-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley View Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Ajc Healthcare

Chain Size

14 facilities nationwide

Chain avg rating: 2.2/5 · Rank 5 of 13

Ownership & Management

Owners

Rolling Hills Care Center Holdings LLC

Owner · Organization

100%

Swc CA Opco, LLC

Owner (parent company) · Organization

Chesley, Aaron

Owner (parent company)

Key personnel

Cook, BrettW-2 Managing EmployeeChesley, AaronOfficer / DirectorGamett, JamesOfficer / DirectorRolling Hills Care Center Holdings LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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