Delano District Skilled Nursing Facility
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 148 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 13.0)
Bottom 25% in CA · $17,966 in fines
What this means for your family
This facility is an excellent choice for families prioritizing cleanliness and a compassionate, friendly nursing staff. While there were serious concerns regarding staffing and neglect in much older reviews, recent feedback shows significant improvements in both care quality and facility maintenance.
Google Reviews
Google Reviews
148 reviews on Google“Families can expect a very clean and well-maintained environment with a staff that is widely praised for being friendly, compassionate, and attentive to residents. While most recent reviews highlight significant improvements and a warm atmosphere, some older reviews mention concerns regarding inconsistent staffing levels and the need for facility updates.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Compassionate and friendly nursing staff
- Engaging resident activities and programs
- Efficient and modern visitor check-in technology
Concerns
- Need for facility cosmetic updates and floor maintenance (mentioned by 2 reviewers)
- Inconsistent temperature control/cooling in certain areas
Rating Trends
Tap a year to see what changed
Distribution · 103 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; what are your current plans for any upcoming cosmetic or floor maintenance updates?
- 2Since we've seen such great feedback about your resident programs, could you tell us more about the types of engaging activities available each week?
- 3We are looking for a high level of attentive care, so could you explain how you are currently addressing the staffing levels and ensuring every resident gets the time they need?
- 4How does the nursing team manage medical emergencies or sudden changes in a resident's condition during the overnight hours?
- 5We noticed some mentions of temperature fluctuations in certain rooms; how do you manage the cooling and climate control to keep residents comfortable?
- 6The visitor check-in process sounds very efficient and modern; how does this technology help keep residents safe while still making it easy for family to visit?
Personalized based on this facility's data
Key Review Excerpts
“The staff was attentive to our concern and showed that they care. Healthcare work is not easy. I am grateful for the people who care for others when they’re most vulnerable.”
“I recently visited my father at the Skilled Nursing Facility, and I’m truly impressed with the improvements over the past year. The facility is clean, well-maintained, and has a warm, welcoming atmosphere.”
“The facility was clean, smelled pleasant, organized, and the staff is friendly. I conducted an unexpected visit and found my dad in the main room being entertained by dancers.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints triggering nearly half of the 81 deficiencies found, with persistent issues in abuse prevention policies, accident safety, and resident rights. Recent serious violations include uncorrected abuse prevention deficiencies as of January 2026 and repeated problems with maintaining safe environments and proper medication management. While most issues show correction dates, the pattern of recurring safety and dignity concerns, particularly from family complaints, suggests ongoing care quality challenges that warrant careful consideration during any visit.
Mar 24, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Mar 19, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Mar 3, 2026Complaint1
Administration Deficiencies
Help the resident with transportation to and from laboratory services outside of the facility.
Jan 15, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jan 6, 2026Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Dec 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Federal Penalties
Fine
May 29, 2024
$9,318
Fine
Jan 3, 2024
$8,648
Ownership & Operations
Who Operates This Facility
Delano District Skilled Nursing Facility
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
148 reviews from families & visitors
Official Website
Visit nksthd.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.