Valiente Senior Living
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 47 Google reviews
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What this means for your family
This facility offers an exceptionally warm and caring environment, particularly for those needing memory care or hospice support. However, families must perform rigorous due diligence regarding financial agreements and billing, as multiple reviewers have reported significant issues with unreturned refunds and owner communication.
Google Reviews
Google Reviews
47 reviews on Google“Valiente Senior Living is widely praised by families for its warm, home-like atmosphere and a highly compassionate caregiving staff that treats residents like family. While many reviewers highlight excellent memory care and personalized attention, there are serious, recurring allegations regarding unethical billing practices and unresolved refunds involving the owner.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Home-like, clean, and comfortable environment
- High-quality, homemade meals
- Specialized, empathetic memory care
Concerns
- Unethical billing practices and unresolved refunds (mentioned by 3 reviewers)
- High staff turnover and management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and warm responses to positive reviews, often referencing specific staff members or family details. However, the quality drops significantly for short or negative reviews, where responses become brief or dismissive.
Questions for Your Tour
- 1Since the facility feels so much like a home, what are some of the favorite daily activities or social traditions that the residents enjoy together?
- 2I noticed the staff is very responsive to feedback from families; how does the management team typically communicate updates or address concerns with us?
- 3Could you tell me more about how the homemade meals are planned and how you accommodate specific dietary needs for the residents?
- 4With the specialized memory care program, how do the caregivers specifically adapt their approach for residents experiencing more advanced symptoms?
- 5How is the nursing or medical support structured during the overnight hours or in the event of an unexpected medical emergency?
- 6Can you walk me through the billing process and how you ensure all charges are transparent and clearly communicated to the family?
Personalized based on this facility's data
Key Review Excerpts
“The staff takes great care of my grandpa. After my grandma was his caregiver for many years she suddenly passed away. We miss her terribly and we still had to what is best for my grandpa who has dementia.”
“The staff is wonderful. I truly feel that they care about one of their residents! It was a hard decision, but Valiente is the best place for us.”
“My husband moved to Valiente Aug.15 2022. Their care level detiorated to the point that he had six falls in a two week period and was left in a urine soaked bed for 12 hrs. We found Valiente that next day and moved him two days later.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on January 14, 2021, identified seven violations related to health codes and life safety protocols, including issues with fire alarm documentation, sprinkler maintenance, and building repairs. No recent enforcement actions were found on record for this facility.
Jan 14, 2021Routine
Health Code (2 violations) | Life Safety Code (5 violations)
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Ownership & Operations
Who Operates This Facility
Valiente Senior Living LLC
for profit
SOHAIL A SYED
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit valienteseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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